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Related papers: Towards Explainable Stakeholder-Aware Requirements…

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We sought to explore and compare the perspectives of three key stakeholder groups: older adults, caregivers (formal health providers and informal caregivers), and digital health software developers on key functional and non-functional…

Software Engineering · Computer Science 2026-05-22 Yuqing Xiao , John Grundy , Anuradha Madugalla , Elizabeth Manias

Growth of the older adult population has led to an increasing interest in technology-supported aged care. However, the area has some challenges such as a lack of caregivers and limitations in understanding the emotional, social, physical,…

Software Engineering · Computer Science 2024-11-07 Yuqing Xiao , John Grundy , Anuradha Madugalla

[Context] Artificial intelligence (AI) components used in building software solutions have substantially increased in recent years. However, many of these solutions focus on technical aspects and ignore critical human-centered aspects.…

Software Engineering · Computer Science 2023-05-22 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , Arbind Agrahari Baniya , Muneera Bano , John Grundy

Critical systems, such as those used in healthcare, defence, and disaster management, demand rigorous requirements engineering to ensure safety and reliability. Yet, much of this rigour has traditionally focused on technical assurance,…

Software Engineering · Computer Science 2025-11-18 Anuradha Madugalla , Jixuan Dong , Kai Lyne Loi , Matthew Crossman , John Grundy

As Artificial Intelligence (AI) and Agentic AI become increasingly integrated across sectors such as education and healthcare, it is critical to ensure that Multi-Agent Education System (MAES) is explainable from the early stages of…

Software Engineering · Computer Science 2026-04-21 Weibing Zheng , Laurah Turner , Jess Kropczynski , Matthew Kelleher , Murat Ozer , Shane Halse

Requirements Engineering (RE) requires the collaboration of various roles in SE, such as requirements engineers, stakeholders and other developers, and it is thus a highly human dependent process in software engineering (SE). Identifying…

Software Engineering · Computer Science 2021-09-17 Dulaji Hidellaarachchi , John Grundy , Rashina Hoda , Kashumi Madampe

Requirements Engineering (RE)-related activities require high collaboration between various roles in software engineering (SE), such as requirements engineers, stakeholders, developers, etc. Their demographics, views, understanding of…

Software Engineering · Computer Science 2022-06-07 Dulaji Hidellaarachchi , John Grundy , Rashina Hoda , Ingo Mueller

There is a growing need to understand how digital systems can support clinical decision-making, particularly as artificial intelligence (AI) models become increasingly complex and less human-interpretable. This complexity raises concerns…

Background: Requirement engineering is often considered a critical activity in system development projects. The increasing complexity of software, as well as number and heterogeneity of stakeholders, motivate the development of methods and…

Artificial Intelligence (AI) systems have gained significant traction in the recent past, creating new challenges in requirements engineering (RE) when building AI software systems. RE for AI practices have not been studied much and have…

Software Engineering · Computer Science 2023-02-14 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , John Grundy , Muneera Bano

As part of our larger research effort to improve support for diverse end user human-centric aspects during software development, we wanted to better understand how developers currently go about addressing these challenging human-centric…

Software Engineering · Computer Science 2022-10-07 John Grundy , Tanjila Kanij , Jennifer McIntosh , Hourieh Khalajzadeh , Ingo Mueller

As testified by new regulations like the European AI Act, worries about the human and societal impact of (autonomous) software technologies are becoming of public concern. Human, societal, and environmental values, alongside traditional…

Software Engineering · Computer Science 2024-12-30 Marco Autili , Martina De Sanctis , Paola Inverardi , Patrizio Pelliccione

Requirements engineering (RE) literature acknowledges the importance of early stakeholder identification. The sources of requirements are many and also constantly changing as the market and business constantly change. Identifying and…

Software Engineering · Computer Science 2023-10-02 Eriks Klotins , Veselka Boeva , Krzysztof Wnuk , Michael Unterkalmsteiner , Tony Gorschek , Slinger Jansen

Requirement Engineering (RE) is the foundation of successful software development. In RE, the goal is to ensure that implemented systems satisfy stakeholder needs through rigorous requirements elicitation, validation, and evaluation…

Software Engineering · Computer Science 2025-10-07 Mateen Ahmed Abbasi , Petri Ihantola , Tommi Mikkonen , Niko Mäkitalo

Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret, and scrutinize AI-driven outputs to make informed…

Human-Computer Interaction · Computer Science 2025-07-04 Yuhao Zhang , Jiaxin An , Ben Wang , Yan Zhang , Jiqun Liu

This paper presents the first multistakeholder approach for translating diverse stakeholder values into an evaluation metric setup for Recommender Systems (RecSys) in digital archives. While commercial platforms mainly rely on engagement…

Information Retrieval · Computer Science 2025-07-17 Florian Atzenhofer-Baumgartner , Georg Vogeler , Dominik Kowald

Engagement in Human-Machine Interaction is the process by which entities participating in the interaction establish, maintain, and end their perceived connection. It is essential to monitor the engagement state of patients in various…

Human-Computer Interaction · Computer Science 2023-03-03 Hanan Salam

The rapid increase in the world's aging population to 16% by the year 2050 spurs the need for the application of digital health solutions to enhance older individuals' independence, accessibility, and well-being. While digital health…

Computers and Society · Computer Science 2026-01-27 Christine Ine

Mobile health (mHealth) applications are increasingly adopted for chronic disease management, yet they face persistent challenges related to accessibility, inclusivity, and sustained engagement. Patients' needs evolve dynamically with their…

Software Engineering · Computer Science 2025-11-25 Wei Wang , Devi Karolita , Hourieh Khalajzadeh , John Grundy , Anuradha Madugalla , Humphrey O. Obie

Human-centered Requirements Engineering (HC-RE) integrates user cognition, emotions, and social interactions into the RE process through contributions from disciplines such as psychology, cognitive science, design thinking, and…

Software Engineering · Computer Science 2026-05-07 Imen Benzarti , Ikram Darif , Abderrahmane Leshob , Hafedh Mili , Darine Amayed
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