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Traditional customer support systems, such as Interactive Voice Response (IVR), rely on rigid scripts and lack the flexibility required for handling complex, policy-driven tasks. While large language model (LLM) agents offer a promising…

Computation and Language · Computer Science 2026-01-05 Sumanth Balaji , Piyush Mishra , Aashraya Sachdeva , Suraj Agrawal

This paper presents DataSciBench, a comprehensive benchmark for evaluating Large Language Model (LLM) capabilities in data science. Recent related benchmarks have primarily focused on single tasks, easily obtainable ground truth, and…

Computation and Language · Computer Science 2025-02-20 Dan Zhang , Sining Zhoubian , Min Cai , Fengzu Li , Lekang Yang , Wei Wang , Tianjiao Dong , Ziniu Hu , Jie Tang , Yisong Yue

LLM-based agents are increasingly expected to handle real-world assistant tasks, yet existing benchmarks typically evaluate them under isolated sources of difficulty, such as a single environment or fully specified instructions. This leaves…

Computation and Language · Computer Science 2026-04-16 Xiang Long , Li Du , Yilong Xu , Fangcheng Liu , Haoqing Wang , Ning Ding , Ziheng Li , Jianyuan Guo , Yehui Tang

We introduce DRBench, a benchmark for evaluating AI agents on complex, open-ended deep research tasks in enterprise settings. Unlike prior benchmarks that focus on simple questions or web-only queries, DRBench evaluates agents on multi-step…

While Large Language Models (LLMs) excel on standardized medical exams, high scores often fail to translate to high-quality responses for real-world medical queries. Current evaluations rely heavily on multiple-choice questions, failing to…

Large language model (LLM)-based agents are increasingly applied to complex strategic environments that demand long-horizon reasoning, multi-agent interaction, and decision-making under uncertainty. However, common existing benchmarks…

Artificial Intelligence · Computer Science 2026-05-12 Wenjie Tang , Yuan Zhou , Erqiang Xu , Keyan Cheng , Minne Li , Liquan Xiao

As Large Language Models (LLMs) are increasingly deployed as task-oriented agents in enterprise environments, ensuring their strict adherence to complex, domain-specific operational guidelines is critical. While utilizing an LLM-as-a-Judge…

Computation and Language · Computer Science 2026-04-15 Jingbo Yang , Guanyu Yao , Bairu Hou , Xinghan Yang , Nikolai Glushnev , Iwona Bialynicka-Birula , Duo Ding , Shiyu Chang

Travel planning is a natural real-world task to test large language models' (LLMs) planning and tool-use abilities. Although prior work has studied LLM performance on travel planning, existing settings still differ from real-world needs,…

Artificial Intelligence · Computer Science 2026-04-22 Xiang Cheng , Yulan Hu , Xiangwen Zhang , Lu Xu , Lide Tan , Zheng Pan , Xin Li , Yong Liu

Route-planning agents powered by large language models (LLMs) have emerged as a promising paradigm for supporting everyday human mobility through natural language interaction and tool-mediated decision making. However, systematic evaluation…

Artificial Intelligence · Computer Science 2026-02-27 Zhiheng Song , Jingshuai Zhang , Chuan Qin , Chao Wang , Chao Chen , Longfei Xu , Kaikui Liu , Xiangxiang Chu , Hengshu Zhu

Enhancing the ability of large language models (LLMs) to follow complex instructions is critical for their deployment in real-world applications. However, existing evaluation methods often oversimplify instruction complexity as a mere…

Computation and Language · Computer Science 2026-03-10 Xiaona Xue , Yiqiao Huang , Jiacheng Li , Yuanhang Zheng , Huiqi Miao , Yunfei Ma , Rui Liu , Xinbao Sun , Minglu Liu , Fanyu Meng , Chao Deng , Junlan Feng

Recent advances in large language models (LLMs) have enabled agentic systems that translate natural language intent into executable scientific visualization (SciVis) tasks. Despite rapid progress, the community lacks a principled and…

Large language model (LLM) agents are increasingly expected to operate in enterprise environments, where work is distributed across specialized roles, permission-controlled systems, and cross-departmental procedures. However, existing…

Existing benchmarks for Large Language Model (LLM) agents focus on task completion under idealistic settings but overlook reliability in real-world, user-facing applications. In domains, such as in-car voice assistants, users often issue…

Artificial Intelligence · Computer Science 2026-01-30 Johannes Kirmayr , Lukas Stappen , Elisabeth André

Large Language Models (LLMs) are increasingly serving as autonomous agents, and their utilization of external tools via the Model Context Protocol (MCP) is considered a future trend. Current MCP evaluation sets suffer from issues such as…

Artificial Intelligence · Computer Science 2026-01-22 Wenrui Liu , Zixiang Liu , Elsie Dai , Wenhan Yu , Lei Yu , Tong Yang , Jinjun Han , Hong Gao

Recent advances in large language models have enabled LLM-based agents to achieve strong performance on a variety of benchmarks. However, their performance in real-world deployments often that observed on benchmark settings, especially in…

Artificial Intelligence · Computer Science 2026-02-19 Ruipeng Wang , Yuxin Chen , Yukai Wang , Chang Wu , Junfeng Fang , Xiaodong Cai , Qi Gu , Hui Su , An Zhang , Xiang Wang , Xunliang Cai , Tat-Seng Chua

The evolution of Large Language Models (LLMs) into autonomous agents necessitates the management of extensive, dynamic contexts. Current benchmarks, however, remain largely static, relying on passive retrieval tasks that fail to simulate…

Computation and Language · Computer Science 2026-02-02 Shicheng Fang , Yuxin Wang , Xiaoran Liu , Jiahao Lu , Chuanyuan Tan , Xinchi Chen , Yining Zheng , Xuanjing Huang , Xipeng Qiu

Recently, there has been a growing interest among large language model (LLM) developers in LLM-based document reading systems, which enable users to upload their own documents and pose questions related to the document contents, going…

Computation and Language · Computer Science 2024-07-16 Anni Zou , Wenhao Yu , Hongming Zhang , Kaixin Ma , Deng Cai , Zhuosheng Zhang , Hai Zhao , Dong Yu

The emergence of agentic recommender systems powered by Large Language Models (LLMs) represents a paradigm shift in personalized recommendations, leveraging LLMs' advanced reasoning and role-playing capabilities to enable autonomous,…

Information Retrieval · Computer Science 2025-05-29 Yu Shang , Peijie Liu , Yuwei Yan , Zijing Wu , Leheng Sheng , Yuanqing Yu , Chumeng Jiang , An Zhang , Fengli Xu , Yu Wang , Min Zhang , Yong Li

Recent works have shown that large language model (LLM) agents are able to improve themselves from experience, which is an important ability for continuous enhancement post-deployment. However, existing benchmarks primarily evaluate their…

Computation and Language · Computer Science 2024-11-01 Cheng-Kuang Wu , Zhi Rui Tam , Chieh-Yen Lin , Yun-Nung Chen , Hung-yi Lee

Large Language Models (LLMs) have demonstrated significant potential in decision-making and reasoning, particularly when integrated with various tools to effectively solve complex problems. However, existing benchmarks for evaluating LLMs'…