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As e-commerce rapidly integrates artificial intelligence for content creation and product recommendations, these technologies offer significant benefits in personalization and efficiency. AI-driven systems automate product descriptions,…

Computers and Society · Computer Science 2025-06-24 Aditi Madhusudan Jain , Ayush Jain

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

The ethical integration of Artificial Intelligence (AI) in healthcare necessitates addressing fairness-a concept that is highly context-specific across medical fields. Extensive studies have been conducted to expand the technical components…

AI-based systems have been used widely across various industries for different decisions ranging from operational decisions to tactical and strategic ones in low- and high-stakes contexts. Gradually the weaknesses and issues of these…

Human-Computer Interaction · Computer Science 2022-01-13 Morteza Saberi

Recent discussions and research in AI safety have increasingly emphasized the deep connection between AI safety and existential risk from advanced AI systems, suggesting that work on AI safety necessarily entails serious consideration of…

Computers and Society · Computer Science 2025-02-17 Balint Gyevnar , Atoosa Kasirzadeh

As AI systems increasingly permeate everyday life, designers and developers face mounting pressure to balance innovation with ethical design choices. To date, the operationalisation of AI ethics has predominantly depended on frameworks that…

Human-Computer Interaction · Computer Science 2025-09-18 Benjamin J. Carroll , Jianlong Zhou , Paul F. Burke , Sabine Ammon

While AI is often introduced into organizations to drive innovation and efficiency, many adoption efforts fail as workers resist and struggle to integrate these systems. These failures point to a deeper issue: workers, the very people…

Artificial Intelligence · Computer Science 2026-05-06 Christine P. Lee , Min Kyung Lee , Bilge Mutlu

The rapid development of Artificial Intelligence (AI) technology has enabled the deployment of various systems based on it. However, many current AI systems are found vulnerable to imperceptible attacks, biased against underrepresented…

Artificial Intelligence · Computer Science 2022-05-27 Bo Li , Peng Qi , Bo Liu , Shuai Di , Jingen Liu , Jiquan Pei , Jinfeng Yi , Bowen Zhou

Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for AI-powered systems remains challenging. UX designers face hurdles understanding AI technologies, such as pre-trained language models, as design…

Human-Computer Interaction · Computer Science 2023-02-22 Q. Vera Liao , Hariharan Subramonyam , Jennifer Wang , Jennifer Wortman Vaughan

The widespread use of Artificial Intelligence-based tools in the healthcare sector raises many ethical and legal problems, one of the main reasons being their black-box nature and therefore the seemingly opacity and inscrutability of their…

We explore ideas and inclusive practices for designing and testing child-centered artificially intelligent technologies for neurodivergent children. AI is promising for supporting social communication, self-regulation, and sensory…

Human-Computer Interaction · Computer Science 2024-04-10 Emani Dotch , Vitica Arnold

Mistakes in AI systems are inevitable, arising from both technical limitations and sociotechnical gaps. While black-boxing AI systems can make the user experience seamless, hiding the seams risks disempowering users to mitigate fallouts…

Human-Computer Interaction · Computer Science 2024-03-07 Upol Ehsan , Q. Vera Liao , Samir Passi , Mark O. Riedl , Hal Daume

Systems that augment sensory abilities are increasingly employing AI and machine learning (ML) approaches, with applications ranging from object recognition and scene description tools for blind users to sound awareness tools for d/Deaf…

Computers and Society · Computer Science 2019-08-21 Leah Findlater , Steven Goodman , Yuhang Zhao , Shiri Azenkot , Margot Hanley

As conversational AI systems become more realistic and widely deployed, users are increasingly uncertain about whether they are interacting with a human or an AI system. When AI identity is unclear, users may unwittingly share sensitive…

Human-Computer Interaction · Computer Science 2026-03-19 Anna Gausen , Sarenne Wallbridge , Hannah Rose Kirk , Jennifer Williams , Christopher Summerfield

Human computer interaction is shifting from screen-based systems to multimodal interfaces where artificial intelligence powered systems increasingly interpret user intent through speech, gesture, and gaze. Yet users rarely understand how…

Human-Computer Interaction · Computer Science 2026-05-05 Ankur Bhatt , Sven Mayer

When AI interacts with the physical world -- as a robot or an assistive agent -- new safety challenges emerge beyond those of purely ``digital AI". In such interactions, the potential for physical harm is direct and immediate. How well do…

According to the World Health Organization, more than one billion people worldwide have disabilities. The field of disability studies defines disability through a social lens; people are disabled to the extent that society creates…

Computers and Society · Computer Science 2020-06-04 Meredith Ringel Morris

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

Innovative HealthTech teams develop Artificial Intelligence (AI) systems in contexts where ethical expectations and organizational priorities must be balanced under severe resource constraints. While Responsible AI practices are expected to…

Human-Computer Interaction · Computer Science 2026-03-02 Svitlana Surodina , Sinem Görücü , Lili Golmohammadi , Emelia Delaney , Rita Borgo

The increasing integration of Artificial Intelligence (AI) into everyday life makes it essential to explain AI-based decision-making in a way that is understandable to all users, including those with disabilities. Accessible explanations…

Human-Computer Interaction · Computer Science 2025-12-18 Chukwunonso Henry Nwokoye , Maria J. P. Peixoto , Akriti Pandey , Lauren Pardy , Mahadeo Sukhai , Peter R. Lewis