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The rapid advancement of Generative AI (GenAI) relies heavily on the digital commons, a vast collection of free and open online content that is created, shared, and maintained by communities. However, this relationship is becoming…

The ubiquity and widespread use of digital and online technologies have transformed mental health support, with online mental health communities (OMHCs) providing safe spaces for peer support. More recently, generative AI and large language…

The rapid adoption of generative AI (GenAI), particularly Large Language Models (LLMs), has exposed critical limitations of cloud-centric deployments, including latency, cost, and privacy concerns. Meanwhile, Small Language Models (SLMs)…

Generative AI (GenAI) is increasingly being integrated into the online ecosystem, including online health communities (OHCs), where people with diverse health conditions exchange social support. For example, in OHCs, support providers are…

Online mental health communities (OMHCs) are tiered platforms that connect patients with licensed counselors through public Q&A forums and paid private consultations. Their two-tier structure creates a strategic dilemma for genAI…

Developing AI literacy is increasingly urgent as generative AI reshapes creative practice. Yet most AI literacy frameworks are top-down and expert-driven, overlooking how literacy emerges organically in creative communities. To address this…

While Generative AI (GenAI) systems draw users away from (Q&A) forums, they also depend on the very data those forums produce to improve their performance. Addressing this paradox, we propose a framework of sequential interaction, in which…

Humans and large language models (LLMs) now co-produce and co-consume the web's shared knowledge archives. Such human-AI collective knowledge ecosystems contain feedback loops with both benefits (e.g., faster growth, easier learning) and…

Generative AI (GenAI) tools are rapidly transforming knowledge work, making AI literacy a critical priority for organizations. However, research on AI literacy lacks empirical insight into how knowledge workers' beliefs around GenAI…

Online communities are becoming increasingly important as platforms for large-scale human cooperation. These communities allow users seeking and sharing professional skills to solve problems collaboratively. To investigate how users…

Open Source Software (OSS) communities face a wave of uncertainty as Generative AI (GenAI) rapidly transforms how software is created, maintained, and governed. Without clear frameworks, communities risk being overwhelmed by the complexity…

The long-standing goal of creating a comprehensive, multi-purpose knowledge resource, reminiscent of the 1984 Cyc project, still persists in AI. Despite the success of knowledge resources like WordNet, ConceptNet, Wolfram|Alpha and other…

The advent of Large Language Models (LLMs) and generative AI is fundamentally transforming information retrieval and processing on the Internet, bringing both great potential and significant concerns regarding content authenticity and…

The rise of Generative AI (GenAI) has significantly impacted human-based forums like Stack Overflow, which are essential for generating high-quality data. This creates a negative feedback loop, hindering the development of GenAI systems,…

LLMs operating in dynamic real-world contexts often encounter knowledge that evolves continuously or emerges incrementally. To remain accurate and effective, models must adapt to newly arriving information on the fly. We introduce Online…

Large Language Models (LLMs) serve as repositories of extensive world knowledge, enabling them to perform tasks such as question-answering and fact-checking. However, this knowledge can become obsolete as global contexts change. In this…

Stack Exchange, a question-and-answer(Q&A) platform, has exhibited signs of a declining user engagement. This paper investigates user engagement dynamics across various Stack Exchange communities including Data science, AI, software…

Generative AI is altering how we work, learn, communicate, and participate in online communities. How might online communities be changed by generative AI? To start addressing this question, we focused on online community moderators'…

As organizations grapple with the rapid adoption of Generative AI (GenAI), this study synthesizes the state of knowledge through a systematic literature review of secondary studies and research agendas. Analyzing 28 papers published since…

The rise of generative AI (GenAI) has impacted many aspects of human life. As these systems become embedded in everyday practices, understanding public trust in them is also essential for responsible adoption and governance. Prior work on…