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Open-source software (OSS) projects rely on effective newcomer onboarding to sustain their communities. OSS projects widely adopt "good first issue" (GFI) labels to highlight beginner-friendly tasks. As development practices continue to…

Software Engineering · Computer Science 2026-05-01 Hirotatsu Hoshikawa , Hidetake Tanaka , Kazumasa Shimari , Raula Gaikovina Kula , Kenichi Matsumoto

Attracting and retaining a steady stream of new contributors is crucial to ensuring the long-term survival of open-source software (OSS) projects. However, there are two key research gaps regarding recommendations for onboarding new…

Software Engineering · Computer Science 2025-03-11 Asif Kamal Turzo , Sayma Sultana , Amiangshu Bosu

Open Source Software (OSS) projects rely on a continuous stream of new contributors for their livelihood. Recent studies reported that new contributors experience many barriers in their first contribution, with the social barrier being…

Selecting an appropriate task is challenging for contributors to Open Source Software (OSS), mainly for those who are contributing for the first time. Therefore, researchers and OSS projects have proposed various strategies to aid…

Software Engineering · Computer Science 2022-11-16 Fabio Santos

Open-source software (OSS) community managers face significant challenges in retaining contributors, as they must monitor activity and engagement while navigating complex dynamics of collaboration. Current tools designed for managing…

Software Engineering · Computer Science 2026-02-13 Zixuan Feng , Katie Kimura , Bianca Trinkenreich , Igor Steinmacher , Marco Gerosa , Anita Sarma

Newcomers are critical for the success and continuity of open source software (OSS) projects. To attract newcomers and facilitate their onboarding, many OSS projects recommend tasks for newcomers, such as good first issues (GFIs). Previous…

Software Engineering · Computer Science 2023-02-13 Xin Tan , Yiran Chen , Haohua Wu , Minghui Zhou , Li Zhang

The sustainability of open source software (OSS) projects hinges on contributor retention. Interpersonal challenges can inhibit a feeling of welcomeness among contributors, particularly from underrepresented groups, which impacts their…

Software Engineering · Computer Science 2024-11-05 Bianca Trinkenreich , Zixuan Feng , Rudrajit Choudhuri , Marco Gerosa , Anita Sarma , Igor Steinmacher

Context: To attract, onboard, and retain any new-comer in Open Source Software (OSS) projects is vital to their livelihood. Recent studies conclude that OSS projects risk failure due to abandonment and poor participation of newcomers.…

Software Engineering · Computer Science 2020-08-07 Ifraz Rehman , Dong Wang , Raula Gaikovina Kula , Takashi Ishio , Kenichi Matsumoto

Many open source projects provide good first issues (GFIs) to attract and retain newcomers. Although several automated GFI recommenders have been proposed, existing recommenders are limited to recommending generic GFIs without considering…

Software Engineering · Computer Science 2023-08-29 Wenxin Xiao , Jingyue Li , Hao He , Ruiqiao Qiu , Minghui Zhou

The ability of an Open Source Software (OSS) project to attract, onboard, and retain any newcomer is vital to its livelihood. Although, evidence suggests an upsurge in novice developers joining social coding platforms (such as GitHub), the…

Software Engineering · Computer Science 2022-04-07 IFraz Rehman , Dong Wang , Raula Gaikovina Kula , Takashi Ishio , Kenichi Matsumoto

The success of a Pull Request (PR) depends on the responsiveness of the maintainers and the contributor during the review process. Being aware of the expected waiting times can lead to better interactions and managed expectations for both…

Software Engineering · Computer Science 2024-08-23 SayedHassan Khatoonabadi , Ahmad Abdellatif , Diego Elias Costa , Emad Shihab

Open source projects depend on newcomers who stay, yet most leave after a single contribution. Contribution events such as Google Summer of Code, LFX Mentorship, Hacktoberfest, and 24 Pull Requests attract thousands of newcomers each year,…

Human-Computer Interaction · Computer Science 2026-04-27 Mohamed Ouf , Mariam Guizani

Open Source Software (OSS) sustainability relies on newcomers transitioning to core contributors, but this pipeline is broken, with most newcomers becoming inactive after initial contributions. Open Source Software for Social Good (OSS4SG)…

Software Engineering · Computer Science 2026-04-27 Mohamed Ouf , Amr Mohamed , Mariam Guizani

Successful open source communities are constantly looking for new members and helping them become active developers. A common approach for developer onboarding in open source projects is to let newcomers focus on relevant yet easy-to-solve…

Software Engineering · Computer Science 2018-08-17 Christoph Stanik , Lloyd Montgomery , Daniel Martens , Davide Fucci , Walid Maalej

Background: OSS projects face various challenges. One major challenge is to onboard and integrate newcomers to the project. Aim: We aim to understand and discuss the challenges newcomers face when joining an OSS project and present evidence…

Software Engineering · Computer Science 2023-05-17 Ahmed Samir Imam Mahmoud , Alexander Nolte , Dietmar Pfahl

Online experiments are the gold standard for evaluating impact on user experience and accelerating innovation in software. However, since experiments are typically limited in duration, observed treatment effects are not always permanently…

Human-Computer Interaction · Computer Science 2021-02-26 Soheil Sadeghi , Somit Gupta , Stefan Gramatovici , Jiannan Lu , Hao Ai , Ruhan Zhang

Tools and artifacts produced by open source software (OSS) have been woven into the foundation of the technology industry. To keep this foundation intact, the open source community needs to actively invest in sustainable approaches to bring…

Software Engineering · Computer Science 2022-02-17 Mariam Guizani , Thomas Zimmermann , Anita Sarma , Denae Ford

With the increasing popularity of social media, online interpersonal communication now plays an essential role in people's everyday information exchange. Whether and how a newcomer can better engage in the community has attracted great…

Social and Information Networks · Computer Science 2022-02-10 Lingzhi Wang , Jing Li , Xingshan Zeng , Kam-Fai Wong

The fact that the number of users of open source software (OSS) is practically un-limited and that ultimately the software quality is determined by end users experience, makes the usability an even more critical quality attribute than it is…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

Recommendation systems have traditionally relied on short-term engagement signals, such as clicks and likes, to personalize content. However, these signals are often noisy, sparse, and insufficient for capturing long-term user satisfaction…

Information Retrieval · Computer Science 2025-10-10 Saeideh Bakhshi , Phuong Mai Nguyen , Robert Schiller , Tiantian Xu , Pawan Kodandapani , Andrew Levine , Cayman Simpson , Qifan Wang
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