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As AI becomes embedded in customer-facing systems, ethical scrutiny has largely focused on models, data, and governance. Far less attention has been paid to how AI is experienced through user-facing design. This commentary argues that many…
Artificial intelligence (AI) has transformed various sectors and institutions, including education and healthcare. Although AI offers immense potential for innovation and problem solving, its integration also raises significant ethical…
As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…
As AI integrates into design practice, designers increasingly use generative AI tools to envision AI-enabled solutions, positioning AI as both design tool and design material. This dual role creates recursive value tensions distinct from…
Conversational AI has become part of adolescents' everyday lives. This report asks: what does AI owe adolescents when it can speak to them like a social partner? The synthesis bridges the gap between developmental science and industry…
Design Thinking workshops are used by companies to help generate new ideas for technologies and products by engaging subjects in exercises to understand their users' wants and become more empathetic towards their needs. The "aha moment"…
Our ability to build autonomous agents that leverage Generative AI continues to increase by the day. As builders and users of such agents it is unclear what parameters we need to align on before the agents start performing tasks on our…
Social robots, owing to their embodied physical presence in human spaces and the ability to directly interact with the users and their environment, have a great potential to support children in various activities in education, healthcare…
AI co-writing systems challenge long held ideals about agency and ownership in the creative process, thereby hindering widespread adoption. In order to address this, we investigate conceptions of agency and ownership in AI creative…
Recent work in fair machine learning has proposed dozens of technical definitions of algorithmic fairness and methods for enforcing these definitions. However, we still lack an understanding of how to develop machine learning systems with…
AI-based technologies have significant potential to enhance inclusive education and clinical-rehabilitative contexts for children with Special Educational Needs and Disabilities. AI can enhance learning experiences, empower students, and…
Facial expressiveness plays a crucial role in a robot's ability to engage and interact with children. Prior research has shown that expressive robots can enhance child engagement during human-robot interactions. However, many robots used in…
Digital tools have long been used for supporting children's creativity. Digital games that allow children to create artifacts and express themselves in a playful environment serve as efficient Creativity Support Tools (or CSTs). Creativity…
Artificial Intelligence (AI) has become an important part of our everyday lives, yet user requirements for designing AI-assisted systems in law enforcement remain unclear. To address this gap, we conducted qualitative research on…
Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…
In social service, administrative burdens and decision-making challenges often hinder practitioners from performing effective casework. Generative AI (GenAI) offers significant potential to streamline these tasks, yet exacerbates concerns…
While generative artificial intelligence (GenAI) is finding increased adoption in workplaces, current tools are primarily designed for individual use. Prior work established the potential for these tools to enhance personal creativity and…
Algorithms in public services such as child welfare, criminal justice, and education are increasingly being used to make high-stakes decisions about human lives. Drawing upon findings from a two-year ethnography conducted at a child welfare…
As an increasing number of interactive devices offer human-like assistance, there is a growing need to understand the human experience of interactive agents. When interactive artefacts with human-like features become intertwined in our…
Experiential AI is presented as a research agenda in which scientists and artists come together to investigate the entanglements between humans and machines, and an approach to human-machine learning and development where knowledge is…