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Many non-traditional students in cybersecurity programs often lack access to advice from peers, family members and professors, which can hinder their educational experiences. Additionally, these students may not fully benefit from various…
The growing inequality in gig work between workers and platforms has become a critical social issue as gig work plays an increasingly prominent role in the future of work. The AI inequality is caused by (1) the technology divide in who has…
Importance: Lower-resource areas in Africa and Asia face a unique set of healthcare challenges: the dual high burden of communicable and non-communicable diseases; a paucity of highly trained primary healthcare providers in both rural and…
Advances in artificial intelligence (AI) are enabling systems that augment and collaborate with humans to perform simple, mechanistic tasks like scheduling meetings and grammar-checking text. However, such Human-AI collaboration poses…
Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university…
Modern trends in interface design for office equipment using controls on touch surfaces create greater obstacles for blind and visually impaired users and contribute to an environment of dependency in work settings. We believe that…
Small business owners (SBOs), specially women, face several challenges in everyday life, especially when asking for microcredit loans from financial institutions. Usual difficulties include low credit scores, unbaked situations, outstanding…
Millions of users come to online peer counseling platforms to seek support. However, studies show that online peer support groups are not always as effective as expected, largely due to users' negative experiences with unhelpful counselors.…
Social platforms connect billions of people, yet their engagement-first algorithms often work on users rather than with them, amplifying stress, misinformation, and a loss of control. We propose Human-Layer AI (HL-AI)--user-owned,…
By providing evidence-based clinical decision support, digital tools and electronic health records can revolutionize patient management, especially in resource-poor settings where fewer health workers are available and often need more…
Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…
Artificial intelligence researchers have proposed various data-driven algorithms to improve the processes that match individuals experiencing homelessness to scarce housing resources. It remains unclear whether and how these algorithms are…
The construction industry is characterized by both high physical and psychological risks, yet supports of mental health remain limited. While advancements in artificial intelligence (AI), particularly large language models (LLMs), offer…
The internet has become a vital resource for job seekers in today's technologically advanced world, particularly for those with impairments. They mainly rely on internet resources to find jobs that fit their particular requirements and…
Recent discussions at the intersection of journalism, HCI, and human-centered computing ask how technologies can help create reader-oriented news experiences. The current paper takes up this initiative by focusing on immigrant readers, a…
Advances in artificial intelligence have transformed the paradigm of human-computer interaction, with the development of conversational AI systems playing a pivotal role. These systems employ technologies such as natural language processing…
India's linguistic diversity presents both opportunities and challenges for fintech platforms. While the country has 31 major languages and over 100 minor ones, only 10\% of the population understands English, creating barriers to financial…
Personalized AI assistants, a hallmark of the human-like capabilities of Large Language Models (LLMs), are a challenging application that intertwines multiple problems in LLM research. Despite the growing interest in the development of…
Intelligent conversational assistants, such as Apple's Siri, Microsoft's Cortana, and Amazon's Echo, have quickly become a part of our digital life. However, these assistants have major limitations, which prevents users from conversing with…
When people need help with their day-to-day activities, they turn to family, friends or neighbours. But despite an increasingly networked world, technology falls short in finding suitable volunteers. In this paper, we propose uHelp, a…