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While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Jeroen Ooge , Denis Parra , Katrien Verbert

Explainability has become an important topic in computer science and artificial intelligence, leading to a subfield called Explainable Artificial Intelligence (XAI). The goal of providing or seeking explanations is to achieve (better)…

Current Explainable AI (ExAI) methods, especially in the NLP field, are conducted on various datasets by employing different metrics to evaluate several aspects. The lack of a common evaluation framework is hindering the progress tracking…

Computation and Language · Computer Science 2022-10-14 Julia El Zini , Mohamad Mansour , Basel Mousi , Mariette Awad

Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior…

Human-Computer Interaction · Computer Science 2025-05-22 Christian Schütze , Birte Richter , Britta Wrede

Explainable AI (XAI) methods are frequently applied to obtain qualitative insights about deep models' predictions. However, such insights need to be interpreted by a human observer to be useful. In this paper, we aim to use explanations…

Computer Vision and Pattern Recognition · Computer Science 2022-10-24 Sunsheng Gu , Vahdat Abdelzad , Krzysztof Czarnecki

The field explainable artificial intelligence (XAI) has brought about an arsenal of methods to render Machine Learning (ML) predictions more interpretable. But how useful explanations provided by transparent ML methods are for humans…

Human-Computer Interaction · Computer Science 2021-07-06 Felix Biessmann , Dionysius Refiano

Explainable artificial intelligence (XAI) methods shed light on the predictions of machine learning algorithms. Several different approaches exist and have already been applied in climate science. However, usually missing ground truth…

Machine Learning · Computer Science 2024-03-25 Philine Bommer , Marlene Kretschmer , Anna Hedström , Dilyara Bareeva , Marina M. -C. Höhne

Explainable artificial intelligence (XAI) methods are currently evaluated with approaches mostly originated in interpretable machine learning (IML) research that focus on understanding models such as comparison against existing attribution…

Machine Learning · Computer Science 2020-11-20 Shideh Shams Amiri , Rosina O. Weber , Prateek Goel , Owen Brooks , Archer Gandley , Brian Kitchell , Aaron Zehm

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

Understanding the decisions made and actions taken by increasingly complex AI system remains a key challenge. This has led to an expanding field of research in explainable artificial intelligence (XAI), highlighting the potential of…

Explanation methods and their evaluation have become a significant issue in explainable artificial intelligence (XAI) due to the recent surge of opaque AI models in decision support systems (DSS). Since the most accurate AI models are…

Artificial Intelligence · Computer Science 2023-08-30 Helena Löfström , Karl Hammar , Ulf Johansson

Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, prior studies observed improvements from explanations only…

Artificial Intelligence · Computer Science 2021-01-14 Gagan Bansal , Tongshuang Wu , Joyce Zhou , Raymond Fok , Besmira Nushi , Ece Kamar , Marco Tulio Ribeiro , Daniel S. Weld

As the field of healthcare increasingly adopts artificial intelligence, it becomes important to understand which types of explanations increase transparency and empower users to develop confidence and trust in the predictions made by…

Artificial Intelligence · Computer Science 2025-05-16 Felix Liedeker , Olivia Sanchez-Graillet , Moana Seidler , Christian Brandt , Jörg Wellmer , Philipp Cimiano

Explainable Artificial Intelligence (XAI) aims to provide insights into the decision-making process of AI models, allowing users to understand their results beyond their decisions. A significant goal of XAI is to improve the performance of…

Artificial Intelligence · Computer Science 2023-06-12 Andrea Apicella , Luca Di Lorenzo , Francesco Isgrò , Andrea Pollastro , Roberto Prevete

Explainable Artificial Intelligence (XAI) techniques are used to provide transparency to complex, opaque predictive models. However, these techniques are often designed for image and text data, and it is unclear how fit-for-purpose they are…

Computers and Society · Computer Science 2024-10-18 Mythreyi Velmurugan , Chun Ouyang , Yue Xu , Renuka Sindhgatta , Bemali Wickramanayake , Catarina Moreira

A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…

Computer Vision and Pattern Recognition · Computer Science 2023-02-01 Julien Colin , Thomas Fel , Remi Cadene , Thomas Serre

The increasing use of Machine Learning (ML) in sensitive domains such as healthcare, finance, and public policy has raised concerns about the transparency of automated decisions. Explainable AI (XAI) addresses this by clarifying how models…

Artificial Intelligence · Computer Science 2026-02-13 Natalia Abarca , Andrés Carvallo , Claudia López Moncada , Felipe Bravo-Marquez

Recent XAI studies have investigated what constitutes a \textit{good} explanation in AI-assisted decision-making. Despite the widely accepted human-friendly properties of explanations, such as contrastive and selective, existing studies…

Computers and Society · Computer Science 2025-05-05 Yongsu Ahn , Yu-Ru Lin , Malihe Alikhani , Eunjeong Cheon

Across various applications, humans increasingly use black-box artificial intelligence (AI) systems without insight into these systems' reasoning. To counter this opacity, explainable AI (XAI) methods promise enhanced transparency and…

Human-Computer Interaction · Computer Science 2025-01-09 Philipp Spitzer , Joshua Holstein , Katelyn Morrison , Kenneth Holstein , Gerhard Satzger , Niklas Kühl

Many explainable AI (XAI) techniques strive for interpretability by providing concise salient information, such as sparse linear factors. However, users either only see inaccurate global explanations, or highly-varying local explanations.…

Human-Computer Interaction · Computer Science 2024-04-11 Jessica Y. Bo , Pan Hao , Brian Y. Lim