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The breakthrough of generative large language models (LLMs) that can solve different tasks through chat interaction has led to a significant increase in the use of general benchmarks to assess the quality or performance of these models…
Integrating language models (LMs) in healthcare systems holds great promise for improving medical workflows and decision-making. However, a critical barrier to their real-world adoption is the lack of reliable evaluation of their…
Log data can reveal valuable information about how users interact with Web search services, what they want, and how satisfied they are. However, analyzing user intents in log data is not easy, especially for emerging forms of Web search…
Multilingual semantic parsing is a cost-effective method that allows a single model to understand different languages. However, researchers face a great imbalance of availability of training data, with English being resource rich, and other…
Discovering customer intentions is crucial for automated service agents, yet existing intent clustering methods often fall short due to their reliance on embedding distance metrics and neglect of underlying semantic structures. To address…
Instruction-following text-to-speech (TTS) has emerged as an important capability for controllable and expressive speech generation, yet its evaluation remains underdeveloped due to limited benchmark coverage, weak diagnostic granularity,…
If 100 people issue the same search query, they may have 100 different goals. While existing work on user-centric AI evaluation highlights the importance of aligning systems with fine-grained user intents, current search evaluation methods…
Ensuring native-like quality of large language model (LLM) responses across many languages is challenging. To address this, we introduce MENLO, a framework that operationalizes the evaluation of native-like response quality based on…
Large language models (LLMs) are increasingly applied in multilingual contexts, yet their capacity for consistent, logically grounded alignment across languages remains underexplored. We present a controlled evaluation framework for…
The advent of large reasoning models, such as OpenAI o1 and DeepSeek R1, has significantly advanced complex reasoning tasks. However, their capabilities in multilingual complex reasoning remain underexplored, with existing efforts largely…
Previous work on spoken language understanding (SLU) mainly focuses on single-intent settings, where each input utterance merely contains one user intent. This configuration significantly limits the surface form of user utterances and the…
Multilingual machine translation has recently been in vogue given its potential for improving machine translation performance for low-resource languages via transfer learning. Empirical examinations demonstrating the success of existing…
Text-to-SQL semantic parsing is an important NLP task, which greatly facilitates the interaction between users and the database and becomes the key component in many human-computer interaction systems. Much recent progress in text-to-SQL…
Large language models (LLMs) are increasingly deployed as task-oriented agents, where success depends on their ability to generate accurate function calls under realistic, multilingual conditions. However, existing agent evaluations largely…
Multilingual e-commerce search suffers from severe data imbalance across languages, label noise, and limited supervision for low-resource languages--challenges that impede the cross-lingual generalization of relevance models despite the…
Accessing sensitive patient data for machine learning is challenging due to privacy concerns. Datasets with annotations of personally identifiable information are crucial for developing and testing anonymization systems to enable safe data…
Mathematical reasoning remains one of the most challenging domains for large language models (LLMs), requiring not only linguistic understanding but also structured logical deduction and numerical precision. While recent LLMs demonstrate…
Although recent Large Language Models (LLMs) have shown rapid improvement on reasoning benchmarks in English, the evaluation of such LLMs' multilingual reasoning capability across diverse languages and cultural contexts remains limited.…
Spoken Language Understanding (SLU), which aims to extract user semantics to execute downstream tasks, is a crucial component of task-oriented dialog systems. Existing SLU datasets generally lack sufficient diversity and complexity, and…
Humanitarian organizations face a critical choice: invest in costly commercial APIs or rely on free open-weight models for multilingual human rights monitoring. While commercial systems offer reliability, open-weight alternatives lack…