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Skill routing is an important component in large-scale conversational systems. In contrast to traditional rule-based skill routing, state-of-the-art systems use a model-based approach to enable natural conversations. To provide supervision…
Online reinforcement learning agents are currently able to process an increasing amount of data by converting it into a higher order value functions. This expansion of the information collected from the environment increases the agent's…
Deep reinforcement learning algorithms have recently been used to train multiple interacting agents in a centralised manner whilst keeping their execution decentralised. When the agents can only acquire partial observations and are faced…
Conversational AI (ConvAI) agents increasingly maintain structured memory to support long-term, task-oriented interactions. In-context memory approaches append the growing history to the model input, which scales poorly under context-window…
Existing conversational memory systems rely on complex hierarchical summarization or reinforcement learning to manage long-term dialogue history, yet remain vulnerable to context dilution as conversations grow. In this work, we offer a…
Agent-assisted memory recall is one critical research problem in the field of human-computer interaction. In conventional methods, the agent can retrieve information from its equipped memory module to help the person recall incomplete or…
Large language models (LLMs) struggle with maintaining coherence in extended conversations spanning hundreds of turns, despite performing well within their context windows. This paper introduces HEMA (Hippocampus-Inspired Extended Memory…
We study the problem of imposing conversational goals/keywords on open-domain conversational agents, where the agent is required to lead the conversation to a target keyword smoothly and fast. Solving this problem enables the application of…
Retrieval-Augmented Generation (RAG) grounds large language models with external evidence, but many implementations rely on pre-built indices that remain static after construction. Related queries therefore repeat similar multi-hop…
Retrieval augmented models are becoming increasingly popular for computer vision tasks after their recent success in NLP problems. The goal is to enhance the recognition capabilities of the model by retrieving similar examples for the…
In this paper we propose a neural conversation model for conducting dialogues. We demonstrate the use of this model to generate help desk responses, where users are asking questions about PC applications. Our model is distinguished by two…
Large language models (LLMs) face inherent limitations in memory, including restricted context windows, long-term knowledge forgetting, redundant information accumulation, and hallucination generation. These issues severely constrain…
Large Language Models (LLMs) often struggle with dynamically changing knowledge and handling unknown static information. Retrieval-Augmented Generation (RAG) is employed to tackle these challenges and has a significant impact on improving…
Test-time scaling has emerged as an effective way to improve language models on challenging reasoning tasks. However, most existing methods treat each problem in isolation and do not systematically reuse knowledge from prior reasoning…
Memory is critical for enabling large language model (LLM) based agents to maintain coherent behavior over long-horizon interactions. However, existing agent memory systems suffer from two key gaps: they rely on a one-size-fits-all memory…
Large Language Model (LLM)-based agents are increasingly deployed for complex, tool-based tasks where long-term memory is critical to driving actions. Existing benchmarks, however, primarily test a angent's ability to passively retrieve…
Advances in inference methods have enabled language models to improve their predictions without additional training. These methods often prioritize raw performance over cost-effective compute usage. However, computational efficiency is key…
Although large language model (LLM) conversational systems process millions of multi-turn dialogues daily, they remain fundamentally reactive: they respond only after the user types a query. A key step toward proactive interaction is…
Large Language Model (LLM) agents exhibit remarkable conversational and reasoning capabilities but remain constrained by limited context windows and the lack of persistent memory. Recent efforts address these limitations via external memory…
Recent conversational memory systems invest heavily in LLM-based structuring at ingestion time and learned retrieval policies at query time. We show that neither is necessary. SmartSearch retrieves from raw, unstructured conversation…