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Eye contact between individuals is particularly important for understanding human behaviour. To further investigate the importance of eye contact in social interactions, portable eye tracking technology seems to be a natural choice.…

Computer Vision and Pattern Recognition · Computer Science 2021-07-12 Alexander Schäfer , Tomoko Isomura , Gerd Reis , Katsumi Watanabe , Didier Stricker

The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands…

Artificial Intelligence · Computer Science 2020-10-06 Jan Deriu , Don Tuggener , Pius von Däniken , Jon Ander Campos , Alvaro Rodrigo , Thiziri Belkacem , Aitor Soroa , Eneko Agirre , Mark Cieliebak

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Human-Computer Interaction · Computer Science 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

Following the rapid progress in natural language processing (NLP) models, language models are applied to increasingly more complex interactive tasks such as negotiations and conversation moderations. Having human evaluators directly…

Computation and Language · Computer Science 2024-07-26 Hyundong Cho , Thamme Gowda , Yuyang Huang , Zixun Lu , Tianli Tong , Jonathan May

The new characteristics of AI technology have brought new challenges to the research and development of AI systems. AI technology has benefited humans, but if improperly developed, it will harm humans. At present, there is no systematic…

Human-Computer Interaction · Computer Science 2021-12-06 Wei Xu , Liezhong Ge , Zaifeng Gao

As AI assistance becomes embedded in programming practice, researchers have increasingly examined how these systems help learners generate code and work more efficiently. However, these studies often position AI as a replacement for human…

Human-Computer Interaction · Computer Science 2026-01-21 Taufiq Daryanto , Xiaohan Ding , Kaike Ping , Lance T. Wilhelm , Yan Chen , Chris Brown , Eugenia H. Rho

Imagine having a conversation with a socially intelligent agent. It can attentively listen to your words and offer visual and linguistic feedback promptly. This seamless interaction allows for multiple rounds of conversation to flow…

Computer Vision and Pattern Recognition · Computer Science 2024-12-06 Yongming Zhu , Longhao Zhang , Zhengkun Rong , Tianshu Hu , Shuang Liang , Zhipeng Ge

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

The traditional user-centered design process can hardly keep up with the ever faster technical development and increasingly diverse user preferences. As a solution, we propose to augment the tried-and-tested approach of conducting user…

Human-Computer Interaction · Computer Science 2023-02-23 Florian Fischer , Arthur Fleig , Markus Klar , Viktorija Paneva , Jörg Müller

Data users need relevant context and research expertise to effectively search for and identify relevant datasets. Leading data providers, such as the Inter-university Consortium for Political and Social Research (ICPSR), offer standardized…

Information Retrieval · Computer Science 2023-05-31 Lizhou Fan , Sara Lafia , Lingyao Li , Fangyuan Yang , Libby Hemphill

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

As the field of Spoken Dialogue Systems and Conversational AI grows, so does the need for tools and environments that abstract away implementation details in order to expedite the development process, lower the barrier of entry to the…

Human-Computer Interaction · Computer Science 2020-01-20 Alexandros Papangelis , Mahdi Namazifar , Chandra Khatri , Yi-Chia Wang , Piero Molino , Gokhan Tur

With the rise of voice-enabled artificial intelligence (AI) systems, quantitative survey researchers have access to a new data-collection mode: AI telephone surveying. By using AI to conduct phone interviews, researchers can scale…

Computation and Language · Computer Science 2025-07-24 Danny D. Leybzon , Shreyas Tirumala , Nishant Jain , Summer Gillen , Michael Jackson , Cameron McPhee , Jennifer Schmidt

The advent of Artificial Intelligence (AI) tools, such as Large Language Models, has introduced new possibilities for Qualitative Data Analysis (QDA), offering both opportunities and challenges. To help navigate the responsible integration…

Computers and Society · Computer Science 2026-03-02 Elisabeth Kirsten , Annalina Buckmann , Leona Lassak , Nele Borgert , Abraham Mhaidli , Steffen Becker

As AI agents surpass human capabilities, scalable oversight -- the problem of effectively supplying human feedback to potentially superhuman AI models -- becomes increasingly critical to ensure alignment. While numerous scalable oversight…

Artificial Intelligence · Computer Science 2025-04-08 Abhimanyu Pallavi Sudhir , Jackson Kaunismaa , Arjun Panickssery

This paper reports on the GENEA Challenge 2023, in which participating teams built speech-driven gesture-generation systems using the same speech and motion dataset, followed by a joint evaluation. This year's challenge provided data on…

Human-Computer Interaction · Computer Science 2023-08-25 Taras Kucherenko , Rajmund Nagy , Youngwoo Yoon , Jieyeon Woo , Teodor Nikolov , Mihail Tsakov , Gustav Eje Henter

Socially relevant situations that involve strategic interactions are widespread among animals and humans alike. To study these situations, theoretical and experimental works have adopted a game-theoretical perspective, which has allowed to…

While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…

Human-Computer Interaction · Computer Science 2023-09-06 Elena L. Glassman

Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…

Computation and Language · Computer Science 2019-07-31 Basma El Amel Boussaha , Nicolas Hernandez , Christine Jacquin , Emmanuel Morin