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LGBTQ+ community face disproportionate mental health challenges, including higher rates of depression, anxiety, and suicidal ideation. Research has shown that LGBTQ+ people have been using large language model-based chatbots, such as…
LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…
Social media continues to have an impact on the trajectory of humanity. However, its introduction has also weaponized keyboards, allowing the abusive language normally reserved for in-person bullying to jump onto the screen, i.e.,…
As large language models (LLMs) are embedded into mental health technologies, they are often framed either as tools assisting therapists or autonomous therapeutic systems. Such perspectives overlook their potential to mediate relational…
This study showcases an augmented reality (AR) experience designed to promote gender justice and increase awareness of sexual violence in Taiwan. By leveraging AR, this project overcomes the limitations of offline exhibitions on social…
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…
In this position paper we intend to advocate for participatory design methods and mobile social matching apps as ripe contexts for exploring novel human-AI interactions that benefit marginalized groups. Mobile social matching apps like…
Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…
Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…
Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…
This study investigates how Southeast Asian (SEA) immigrant mothers in Taiwan participate in their children's home-based learning. Drawing on semi-structured interviews and diary studies, we explore how these mothers navigate sociocultural…
AI-mediated Communication (AIMC) systems increasingly aim to protect minority voices by anonymizing or proxying their input, but anonymity and authenticity are not the same construct. This position paper draws on an ongoing empirical study…
This paper examines artificial intelligence (AI) companionship as a site where intimate relations are simultaneously produced, extracted from, and governed through datafied systems. Drawing on critical data studies and platform studies, we…
This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
As generative AI chatbots become more personalized and emotionally responsive, they increasingly serve as companions, friends, and romantic partners. Yet these relationships are accompanied by significant uncertainty: users question the…
Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…
Online communities are important spaces for members of marginalized groups to organize and support one another. To better understand the experiences of fat people -- a group whose marginalization often goes unrecognized -- in online…
The proliferation of artificial intelligence provides an opportunity to create psychological spaciousness in society. Spaciousness is defined as the ability to hold diverse interpersonal interactions and forms the basis for vulnerability…
Social media platforms are important venues for identity expression, and the Human-Computer Interaction community has been paying growing attention to how marginalized groups express their identities on these platforms. Joining the emerging…