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LLM-based agents are increasingly deployed for expert decision support, yet human-AI teams in high-stakes settings do not yet reliably outperform the best individual. We argue this complementarity gap reflects a fundamental mismatch:…

Computation and Language · Computer Science 2026-03-26 Raunak Jain

Recent advancements in AI applications to healthcare have shown incredible promise in surpassing human performance in diagnosis and disease prognosis. With the increasing complexity of AI models, however, concerns regarding their opacity,…

Machine Learning · Computer Science 2023-08-17 Munib Mesinovic , Peter Watkinson , Tingting Zhu

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

Rapid advances in Generative AI are giving rise to increasingly sophisticated Multi-Agent AI (MAAI) systems. While AI fairness has been extensively studied in traditional predictive scenarios, its examination in MAAI remains nascent and…

Artificial Intelligence · Computer Science 2026-04-17 Simeon Allmendinger , Luca Deck , Lucas Mueller

We argue that accountability mechanisms are needed in human-AI agent relationships to ensure alignment with user and societal interests. We propose a framework according to which AI agents' engagement is conditional on appropriate user…

Human-Computer Interaction · Computer Science 2025-10-28 Benjamin Lange , Geoff Keeling , Arianna Manzini , Amanda McCroskery

The growing adoption of artificial intelligence in healthcare has raised concerns about the transparency and trustworthiness of AI-driven medical diagnosis systems. Many existing models operate as black boxes, limiting clinicians' ability…

Human-Computer Interaction · Computer Science 2026-04-21 Altynbek Seitenov , Ainur Nurzhanova , Azhar Bekbussinova , Yerassyl Bolatkan

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not…

Multi-agent autonomous systems (MAS) are better at addressing challenges that spans across multiple domains than singular autonomous agents. This holds true within the field of software engineering (SE) as well. The state-of-the-art…

Software Engineering · Computer Science 2025-05-08 Krishna Ronanki

Explainability is important for the transparency of autonomous and intelligent systems and for helping to support the development of appropriate levels of trust. There has been considerable work on developing approaches for explaining…

Artificial Intelligence · Computer Science 2025-02-17 Michael Winikoff , John Thangarajah , Sebastian Rodriguez

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

The right to contest a decision with consequences on individuals or the society is a well-established democratic right. Despite this right also being explicitly included in GDPR in reference to automated decision-making, its study seems to…

Artificial Intelligence · Computer Science 2020-09-18 Andrea Aler Tubella , Andreas Theodorou , Virginia Dignum , Loizos Michael

Agentic Artificial Intelligence (AI) can autonomously pursue long-term goals, make decisions, and execute complex, multi-turn workflows. Unlike traditional generative AI, which responds reactively to prompts, agentic AI proactively…

Computers and Society · Computer Science 2025-02-18 Anirban Mukherjee , Hannah Hanwen Chang

Alignment research focuses on making individual AI systems reliable. Human institutions achieve reliable collective behaviour differently: they mitigate the risk posed by misaligned individuals through organisational structure. Multi-agent…

Artificial Intelligence · Computer Science 2026-02-17 William Waites

Recent advances in the data-driven medicine approach, which integrates ethically managed and explainable artificial intelligence into clinical decision support systems (CDSS), are critical to ensure reliable and effective patient care. This…

Artificial Intelligence · Computer Science 2025-09-23 Ying-Jung Chen , Ahmad Albarqawi , Chi-Sheng Chen

AI is being increasingly used to aid response efforts to humanitarian emergencies at multiple levels of decision-making. Such AI systems are generally understood to be stand-alone tools for decision support, with ethical assessments,…

Computers and Society · Computer Science 2022-09-23 Joseph Aylett-Bullock , Miguel Luengo-Oroz

Recent improvements in large language models (LLMs) have led many researchers to focus on building fully autonomous AI agents. This position paper questions whether this approach is the right path forward, as these autonomous systems still…

Artificial Intelligence (AI) holds great promise for transforming healthcare, particularly in disease diagnosis, prognosis, and patient care. The increasing availability of digital medical data, such as images, omics, biosignals, and…

Artificial Intelligence · Computer Science 2025-10-17 Pedro A. Moreno-Sánchez , Javier Del Ser , Mark van Gils , Jussi Hernesniemi

Explainability and its emerging counterpart contestability have become important normative and design principles for trustworthy AI as they enable users and subjects to understand and challenge AI decisions. However, realizing these…

Computers and Society · Computer Science 2025-08-15 Timothée Schmude , Mireia Yurrita , Kars Alfrink , Thomas Le Goff , Sebastian Tschiatschek , Tiphaine Viard

As Artificial Intelligence (AI) systems increasingly assume consequential decision-making roles, a widening gap has emerged between technical capabilities and institutional accountability. Ethical guidance alone is insufficient to counter…

Artificial Intelligence · Computer Science 2025-12-12 Byeong Ho Kang , Wenli Yang , Muhammad Bilal Amin