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Opinion summarization aims to generate concise summaries that present popular opinions of a large group of reviews. However, these summaries can be too generic and lack supporting details. To address these issues, we propose a new paradigm…

Computation and Language · Computer Science 2024-04-02 Haoyuan Li , Snigdha Chaturvedi

We propose a novel clustering pipeline to detect and characterize influence campaigns from documents. This approach clusters parts of document, detects clusters that likely reflect an influence campaign, and then identifies documents linked…

Computation and Language · Computer Science 2024-04-30 Zhengxiang Wang , Owen Rambow

Extractive opinion summarization involves automatically producing a summary of text about an entity (e.g., a product's reviews) by extracting representative sentences that capture prevalent opinions in the review set. Typically, in online…

Computation and Language · Computer Science 2024-04-15 Somnath Basu Roy Chowdhury , Nicholas Monath , Avinava Dubey , Manzil Zaheer , Andrew McCallum , Amr Ahmed , Snigdha Chaturvedi

We present a scalable large language model (LLM)-based system that combines aspect-based sentiment analysis (ABSA) with guided summarization to generate concise and interpretable product review summaries for the Wayfair platform. Our…

Computation and Language · Computer Science 2025-10-01 Ilya Boytsov , Vinny DeGenova , Mikhail Balyasin , Joseph Walt , Caitlin Eusden , Marie-Claire Rochat , Margaret Pierson

Debate summarization is one of the novel and challenging research areas in automatic text summarization which has been largely unexplored. In this paper, we develop a debate summarization pipeline to summarize key topics which are discussed…

Computation and Language · Computer Science 2017-08-16 Nattapong Sanchan , Ahmet Aker , Kalina Bontcheva

In this paper, we propose a novel approach for aggregating online reviews, according to the opinions they express. Our methodology is unsupervised - due to the fact that it does not rely on pre-labeled reviews - and it is agnostic - since…

Social and Information Networks · Computer Science 2017-04-19 Michela Fazzolari , Marinella Petrocchi , Alessandro Tommasi , Cesare Zavattari

Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…

Computation and Language · Computer Science 2014-06-17 Richa Sharma , Shweta Nigam , Rekha Jain

Products reviews are one of the major resources to determine the public sentiment. The existing literature on reviews sentiment analysis mainly utilizes supervised paradigm, which needs labeled data to be trained on and suffers from…

Computation and Language · Computer Science 2017-05-30 Murtadha Talib AL-Sharuee , Fei Liu , Mahardhika Pratama

Interpreting the performance results of models that attempt to realize user behavior in platforms that employ recommenders is a big challenge that researchers and practitioners continue to face. Although current evaluation tools possess the…

Information Retrieval · Computer Science 2022-07-20 Wissam Al Jurdi , Jacques Bou Abdo , Jacques Demerjian , Abdallah Makhoul

To generate summaries that include multiple aspects or topics for text documents, most approaches use clustering or topic modeling to group relevant sentences and then generate a summary for each group. These approaches struggle to optimize…

Artificial Intelligence · Computer Science 2024-05-30 Xiaobo Guo , Jay Desai , Srinivasan H. Sengamedu

Opinion summarization is the task of automatically generating summaries that encapsulate information from multiple user reviews. We present Semantic Autoencoder (SemAE) to perform extractive opinion summarization in an unsupervised manner.…

Computation and Language · Computer Science 2022-05-20 Somnath Basu Roy Chowdhury , Chao Zhao , Snigdha Chaturvedi

The efficiency of natural language processing has improved dramatically with the advent of machine learning models, particularly neural network-based solutions. However, some tasks are still challenging, especially when considering specific…

Computation and Language · Computer Science 2024-03-13 Robert Lakatos , Gergo Bogacsovics , Balazs Harangi , Istvan Lakatos , Attila Tiba , Janos Toth , Marianna Szabo , Andras Hajdu

Opinion summarisation aims to summarise the salient information and opinions presented in documents such as product reviews, discussion forums, and social media texts into short summaries that enable users to effectively understand the…

Computation and Language · Computer Science 2024-02-02 Nannan Huang , Haytham Fayek , Xiuzhen Zhang

For Open Source Software (OSS) projects, discussions in Issue Tracking Systems (ITS) serve as a crucial collaboration mechanism for diverse stakeholders. However, these discussions can become lengthy and entangled, making it hard to find…

Human-Computer Interaction · Computer Science 2023-08-08 Saskia Gilmer , Avinash Bhat , Shuvam Shah , Kevin Cherry , Jinghui Cheng , Jin L. C. Guo

Opinion summarization is the task of automatically creating summaries that reflect subjective information expressed in multiple documents, such as product reviews. While the majority of previous work has focused on the extractive setting,…

Computation and Language · Computer Science 2020-04-21 Arthur Bražinskas , Mirella Lapata , Ivan Titov

The rapid growth of information on the Internet has led to an overwhelming amount of opinions and comments on various activities, products, and services. This makes it difficult and time-consuming for users to process all the available…

Computation and Language · Computer Science 2023-06-12 Guan Wang , Weihua Li , Edmund M-K. Lai , Quan Bai

Sentiment analysis provides a useful overview of customer review contents. Many review websites allow a user to enter a summary in addition to a full review. Intuitively, summary information may give additional benefit for review sentiment…

Computation and Language · Computer Science 2020-10-30 Sen Yang , Leyang Cui , Jun Xie , Yue Zhang

Due to the exponential growth of information and the need for efficient information consumption the task of summarization has gained paramount importance. Evaluating summarization accurately and objectively presents significant challenges,…

Computation and Language · Computer Science 2024-12-31 Dong Yuan , Eti Rastogi , Fen Zhao , Sagar Goyal , Gautam Naik , Sree Prasanna Rajagopal

Intelligent interfaces increasingly use large language models to summarize user-generated content, yet these summaries emphasize what is mentioned while overlooking what is missing. This presence bias can mislead users who rely on summaries…

Human-Computer Interaction · Computer Science 2026-01-15 Eran Fainman , Hagit Ben Shoshan , Adir Solomon , Osnat Mokryn

Concept maps can be used to concisely represent important information and bring structure into large document collections. Therefore, we study a variant of multi-document summarization that produces summaries in the form of concept maps.…

Computation and Language · Computer Science 2017-07-24 Tobias Falke , Iryna Gurevych
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