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Since the early 90s, the evolution of the Business Process Management (BPM) discipline has been punctuated by successive waves of automation technologies. Some of these technologies enable the automation of individual tasks, while others…

Artificial Intelligence · Computer Science 2026-01-28 Marlon Dumas , Fredrik Milani , David Chapela-Campa

With the rise of generative AI, industry interest in software agents is growing. Given the stochastic nature of generative AI-based agents, their effective and safe deployment in organizations requires robust governance, which can be…

Software Engineering · Computer Science 2025-07-04 Hoang Vu , Nataliia Klievtsova , Henrik Leopold , Stefanie Rinderle-Ma , Timotheus Kampik

AI-Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these…

Just like traditional BPM systems, agentic BPM systems are built around a specification of the process under consideration. Their distinguishing feature, however, is that the execution of the process is driven by multiple autonomous…

Artificial Intelligence · Computer Science 2026-04-21 Giuseppe De Giacomo , Timotheus Kampik , Lukas Kirchdorfer , Marco Montali , Christoph Weinhuber

With the advent of agentic AI, Software Engineering is transforming to a new era dubbed Software Engineering 3.0. Software project management (SPM) must also evolve with such transformations to boost successful project completion, while…

Software Engineering · Computer Science 2026-01-26 Lakshana Iruni Assalaarachchi , Zainab Masood , Rashina Hoda , John Grundy

A core component of any AI-Augmented Business Process Management System (ABPMS) is the process frame, which gives the system process-awareness and defines the boundaries in which the system must operate. Compared to traditional process…

Artificial Intelligence · Computer Science 2026-04-27 Anti Alman , Izack Cohen , Avigdor Gal , Fabrizio Maria Maggi , Marco Montali

Artificial Intelligence agents represent the next major revolution in the continuous technological evolution of industrial automation. In this paper, we introduce a new approach for business process design and development that leverages the…

Artificial Intelligence · Computer Science 2025-07-30 Mohammad Azarijafari , Luisa Mich , Michele Missikoff

This study explores agentic AI's transformative role in product management, proposing a conceptual co-evolutionary framework to guide its integration across the product lifecycle. Agentic AI, characterized by autonomy, goal-driven behavior,…

Computational Engineering, Finance, and Science · Computer Science 2025-07-03 Nishant A. Parikh

Business Process Management (BPM) is a central element of today organizations. Despite over the years its main focus has been the support of processes in highly controlled domains, nowadays many domains of interest to the BPM community are…

Artificial Intelligence · Computer Science 2017-10-23 Andrea Marrella

Agentic AI represents a significant shift in how intelligence is applied within organizations, moving beyond AI-assisted tools toward autonomous systems capable of reasoning, decision-making, and coordinated action across workflows. As…

Agentic AI seeks to endow systems with sustained autonomy, reasoning, and interaction capabilities. To realize this vision, its assumptions about agency must be complemented by explicit models of cognition, cooperation, and governance. This…

Artificial Intelligence · Computer Science 2026-02-11 Virginia Dignum , Frank Dignum

This article develops the concept of Autonomous Business Models (ABMs) as a distinct managerial and strategic logic in the age of agentic AI. While most firms still operate within human-driven or AI-augmented models, we argue that we are…

Computers and Society · Computer Science 2025-07-08 René Bohnsack , Mickie de Wet

The recent development of Agentic AI systems, empowered by autonomous large language models (LLMs) agents with planning and tool-usage capabilities, enables new possibilities for the evolution of industrial automation and reduces the…

Machine Learning · Computer Science 2026-01-07 Marcos Lima Romero , Ricardo Suyama

Autonomous business processes (ABPs), i.e., self-executing workflows leveraging AI/ML, have the potential to improve operational efficiency, reduce errors, lower costs, improve response times, and free human workers for more strategic and…

Software Engineering · Computer Science 2025-08-01 Peter Fettke , Fabiana Fournier , Lior Limonad , Andreas Metzger , Stefanie Rinderle-Ma , Barbara Weber

The advent of Large Language Models (LLMs) has significantly transformed tasks across Software Engineering. In the context of Business Process Management, LLMs are now being explored as tools to derive process models directly from textual…

Software Engineering · Computer Science 2026-05-01 Pedro-Aarón Hernández-Ávalos , Luciano García-Bañuelos

The rapid adoption of agentic AI in enterprise business operations--autonomous systems capable of planning, reasoning, and executing multi-step workflows--has created an urgent governance crisis. Organizations face uncontrolled agent…

Artificial Intelligence · Computer Science 2026-04-21 Vivek Acharya

Recent advances in the intrinsic reasoning capabilities of large language models (LLMs) have given rise to LLM-based agent systems that exhibit near-human performance on a variety of automated tasks. However, although these systems share…

Artificial Intelligence · Computer Science 2025-08-26 Bingxi Zhao , Lin Geng Foo , Ping Hu , Christian Theobalt , Hossein Rahmani , Jun Liu

Agent-based models (ABMs) are ubiquitous in research and industry. Currently, simulating ABMs involves at least some imperative (step-by-step) computer instructions. An alternative approach is declarative programming, in which a set of…

Multiagent Systems · Computer Science 2015-04-01 David Bruce Borenstein

Process mining provides powerful insights into organizational workflows, but extracting these insights typically requires expertise in specialized query languages and data science tools. Large Language Models (LLMs) offer the potential to…

Artificial Intelligence · Computer Science 2026-03-17 Anton Antonov , Humam Kourani , Alessandro Berti , Gyunam Park , Wil M. P. van der Aalst

Manufacturing has passed through four widely recognized paradigms - mechanization, electrification, programmable automation, and Smart Manufacturing - each defined by the kind of work it shifted from humans to machines. In every case, one…

Artificial Intelligence · Computer Science 2026-05-26 Yilei Zhang
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