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A growing body of empirical research suggests that generative AI narrows performance gaps between novice and expert workers on routine tasks--the so-called "equalizer" effect. This paper challenges the generality of that conclusion. Drawing…

Human-Computer Interaction · Computer Science 2026-05-26 Tao An

Collaboration with artificial intelligence (AI) has improved human decision-making across various domains by leveraging the complementary capabilities of humans and AI. Yet, humans systematically overrely on AI advice, even when their…

Human-Computer Interaction · Computer Science 2026-05-15 Joshua Holstein , Patrick Hemmer , Gerhard Satzger , Wei Sun

Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with…

Human-Computer Interaction · Computer Science 2023-03-17 Patrick Hemmer , Monika Westphal , Max Schemmer , Sebastian Vetter , Michael Vössing , Gerhard Satzger

AI predictive systems are increasingly embedded in decision making pipelines, shaping high stakes choices once made solely by humans. Yet robust decisions under uncertainty still rely on capabilities that current AI lacks: domain knowledge…

Artificial Intelligence · Computer Science 2025-10-28 Sima Noorani , Shayan Kiyani , George Pappas , Hamed Hassani

AI systems now function as cognitive extensions, evolving from tools to active cognitive collaborators within human-AI integrated systems. While these systems can amplify cognition - enhancing problem-solving, learning, and creativity -…

Human-Computer Interaction · Computer Science 2025-07-29 Giuseppe Riva

This paper takes an ecological approach toward large-scale models of hybrid human-AI intelligence. Emerging models of human-AI interaction predominantly advance the complementarity thesis variously dubbed human-AI collaboration and human-AI…

Human-Computer Interaction · Computer Science 2026-05-21 Angjelin Hila

As artificial intelligence assumes cognitive labor, no quantitative framework predicts when human capability loss becomes catastrophic. We present a two-variable dynamical systems model coupling capability (H) and delegation (D), grounded…

Computers and Society · Computer Science 2026-03-26 Jeongju Park , Musu Kim , Sekyung Han

The true potential of human-AI collaboration lies in exploiting the complementary capabilities of humans and AI to achieve a joint performance superior to that of the individual AI or human, i.e., to achieve complementary team performance…

Artificial Intelligence · Computer Science 2023-10-04 Max Schemmer , Andrea Bartos , Philipp Spitzer , Patrick Hemmer , Niklas Kühl , Jonas Liebschner , Gerhard Satzger

This paper introduces System 0, a conceptual framework for understanding how artificial intelligence functions as a cognitive extension preceding both intuitive (System 1) and deliberative (System 2) thinking processes. As AI systems…

Human-Computer Interaction · Computer Science 2025-06-18 Massimo Chiriatti , Marianna Bergamaschi Ganapini , Enrico Panai , Brenda K. Wiederhold , Giuseppe Riva

Artificial intelligence has become integral to organizational decision-making and while research has explored many facets of this human-AI collaboration, the focus has mainly been on designing the AI agent(s) and the way the collaboration…

Human-Computer Interaction · Computer Science 2025-10-10 Joshua Holstein , Gerhard Satzger

AI systems are fallible, and humans can make mistakes in deciding whether to trust AI over their own judgment. Thus, improving human-AI collaboration requires understanding when, why, and how humans decide to rely on AI. We study two…

Artificial Intelligence · Computer Science 2026-05-28 Maharshi Gor , Yoo Yeon Sung , Yu Hou , Eve Fleisig , Irene Ying , Tianyi Zhou , Jordan Boyd-Graber

With humans interacting with AI-based systems at an increasing rate, it is necessary to ensure the artificial systems are acting in a manner which reflects understanding of the human. In the case of humans and artificial AI agents operating…

Human-Computer Interaction · Computer Science 2023-02-03 Andrew Fuchs , Andrea Passarella , Marco Conti

The rapid deployment of generative AI, copilots, and agentic systems in knowledge work has created an operational gap: no existing framework addresses how to organize daily work in teams where AI agents perform substantive, delegated tasks…

Software Engineering · Computer Science 2026-02-10 Marc Bara

As full AI-based automation remains out of reach in most real-world applications, the focus has instead shifted to leveraging the strengths of both human and AI agents, creating effective collaborative systems. The rapid advances in this…

Human-Computer Interaction · Computer Science 2024-04-19 Steffen Holter , Mennatallah El-Assady

The idea of augmented or hybrid intelligence offers a compelling vision for combining human and AI capabilities, especially in tasks where human wisdom, expertise, or common sense are essential. Unfortunately, human reasoning can be flawed…

Human-Computer Interaction · Computer Science 2026-01-15 Sean Koon

As artificial intelligence (AI) models become routinely integrated into knowledge work, cognitive acts increasingly occur in two distinct modes: individually, using biological resources alone, or distributed across a human-AI system.…

Human-Computer Interaction · Computer Science 2026-02-03 Kayode P. Ayodele , Enoruwa Obayiuwana , Aderonke R. Lawal , Ayorinde Bamimore , Funmilayo B. Offiong , Emmanuel A. Peter

AI systems increasingly produce fluent, correct, end-to-end outcomes. Over time, this erodes users' ability to explain, verify, or intervene. We define this divergence as the Capability-Comprehension Gap: a decoupling where assisted…

Artificial Intelligence · Computer Science 2026-02-03 Fangzhou Lin , Qianwen Ge , Lingyu Xu , Peiran Li , Xiangbo Gao , Shuo Xing , Kazunori Yamada , Ziming Zhang , Haichong Zhang , Zhengzhong Tu

Human-AI complementarity, the idea that combining human and AI judgments can outperform either alone, offers a promising pathway toward robust oversight of advanced AI systems. However, whether human-AI complementarity can be achieved on…

Objective: This paper develops a theoretical framework explaining when and why AI explanations enhance versus impair human decision-making. Background: Transparency is advocated as universally beneficial for human-AI interaction, yet…

Human-Computer Interaction · Computer Science 2026-01-21 Ancuta Margondai , Mustapha Mouloua

Repeated AI assistance can improve immediate task performance while reducing the skill available for future independent work. We develop a mathematical framework for this long-run tradeoff. The model tracks two state variables: a latent…

Computers and Society · Computer Science 2026-05-08 Lingxiao Huang , Nisheeth K. Vishnoi
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