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Legal invoice review is a costly, inconsistent, and time-consuming process, traditionally performed by Legal Operations, Lawyers or Billing Specialists who scrutinise billing compliance line by line. This study presents the first empirical…

Computation and Language · Computer Science 2025-04-07 Nick Whitehouse , Nicole Lincoln , Stephanie Yiu , Lizzie Catterson , Rivindu Perera

The advancement of Large Language Models (LLMs) has significantly boosted performance in natural language processing (NLP) tasks. However, the deployment of high-performance LLMs incurs substantial costs, primarily due to the increased…

Machine Learning · Computer Science 2024-03-22 Saehan Jo , Immanuel Trummer

We investigate whether contemporary multimodal LLMs can assist with grading open-ended calculus at scale without eroding validity. In a large first-year exam, students' handwritten work was graded by GPT-5 against the same rubric used by…

Computers and Society · Computer Science 2025-11-14 Gerd Kortemeyer , Alexander Caspar , Daria Horica

Interactive feedback, where feedback flows in both directions between teacher and student, is more effective than traditional one-way feedback. However, it is often too time-consuming for widespread use in educational practice. While Large…

Artificial Intelligence · Computer Science 2024-09-12 Shengxin Hong , Chang Cai , Sixuan Du , Haiyue Feng , Siyuan Liu , Xiuyi Fan

Large Language Model (LLM) agents deployed for real-world tasks face a fundamental dilemma: user requests are underspecified, yet agents must decide whether to act on incomplete information or interrupt users for clarification. Existing…

Computation and Language · Computer Science 2026-01-13 Yijiang River Dong , Tiancheng Hu , Zheng Hui , Caiqi Zhang , Ivan Vulić , Andreea Bobu , Nigel Collier

Virtual Teaching Assistants (VTAs) powered by Large Language Models (LLMs) have the potential to enhance student learning by providing instant feedback and facilitating multi-turn interactions. However, empirical studies on their…

Computers and Society · Computer Science 2025-06-24 Sunjun Kweon , Sooyohn Nam , Hyunseung Lim , Hwajung Hong , Edward Choi

Large programming courses struggle to provide timely, detailed feedback on student code. We developed Mark My Works, a local autograding system that combines traditional unit testing with LLM-generated explanations. The system uses…

Software Engineering · Computer Science 2026-01-16 Yiding Qiu , Seyed Mahdi Azimi , Artem Lensky

We evaluate the effectiveness of Large Language Models (LLMs) in assessing essay quality, focusing on their alignment with human grading. More precisely, we evaluate ChatGPT and Llama in the Automated Essay Scoring (AES) task, a crucial…

Computation and Language · Computer Science 2024-09-23 Anindita Kundu , Denilson Barbosa

As AI becomes fundamental in sectors like healthcare, explainable AI (XAI) tools are essential for trust and transparency. However, traditional user studies used to evaluate these tools are often costly, time consuming, and difficult to…

Artificial Intelligence · Computer Science 2024-10-24 Francesco Bombassei De Bona , Gabriele Dominici , Tim Miller , Marc Langheinrich , Martin Gjoreski

Traditional methods for eliciting people's opinions face a trade-off between depth and scale: structured surveys enable large-scale data collection but limit respondents' ability to voice their opinions in their own words, while…

Human-Computer Interaction · Computer Science 2025-03-13 Alexander Wuttke , Matthias Aßenmacher , Christopher Klamm , Max M. Lang , Quirin Würschinger , Frauke Kreuter

Grading in large undergraduate STEM courses often yields minimal feedback due to heavy instructional workloads. We present a large-scale empirical study of AI grading on real, handwritten single-variable calculus work from UC Irvine. Using…

Machine Learning · Computer Science 2026-03-03 Zhiqi Yu , Xingping Liu , Haobin Mao , Mingshuo Liu , Long Chen , Jack Xin , Yifeng Yu

Automated grading systems have enabled scalable assessment for many response types, but handwritten mathematics remains a barrier due to the complexity of multi-step solutions. Vision-capable large language models (LLMs) offer new…

Computers and Society · Computer Science 2026-05-20 Jacob Levine , Miguel Aenlle , Craig Zilles , Matthew West , Mariana Silva

The grading of open-ended questions is a high-effort, high-impact task in education. Automating this task promises a significant reduction in workload for education professionals, as well as more consistent grading outcomes for students, by…

Artificial Intelligence · Computer Science 2024-05-08 Alexandra Gobrecht , Felix Tuma , Moritz Möller , Thomas Zöller , Mark Zakhvatkin , Alexandra Wuttig , Holger Sommerfeldt , Sven Schütt

Generative artificial intelligence (GenAI) holds great promise as a tool to support personalized learning. Teachers need tools to efficiently and effectively enhance content readability of educational texts so that they are matched to…

The automatic generation of visualizations is an old task that, through the years, has shown more and more interest from the research and practitioner communities. Recently, large language models (LLM) have become an interesting option for…

Human-Computer Interaction · Computer Science 2024-02-06 Luca Podo , Muhammad Ishmal , Marco Angelini

This paper introduces a framework for the automated evaluation of natural language texts. A manually constructed rubric describes how to assess multiple dimensions of interest. To evaluate a text, a large language model (LLM) is prompted…

Computation and Language · Computer Science 2025-01-03 Helia Hashemi , Jason Eisner , Corby Rosset , Benjamin Van Durme , Chris Kedzie

The rapid development of large language models (LLMs) has highlighted the need for efficient and reliable methods to evaluate their performance. Traditional evaluation methods often face challenges like high costs, limited task formats,…

Computation and Language · Computer Science 2025-11-11 Junjie Chen , Weihang Su , Zhumin Chu , Haitao Li , Yujia Zhou , Dingbo Yuan , Xudong Wang , Jun Zhou , Yiqun Liu , Min Zhang , Shaoping Ma , Qingyao Ai

Voice AI agents are rapidly transitioning to production deployments, yet systematic methods for ensuring testing reliability remain underdeveloped. Organizations cannot objectively assess whether their testing approaches (internal tools or…

Artificial Intelligence · Computer Science 2026-01-15 Miguel E. Andres , Vadim Fedorov , Rida Sadek , Enric Spagnolo-Arrizabalaga , Nadescha Trudel

In the domain of education, the integration of,technology has led to a transformative era, reshaping traditional,learning paradigms. Central to this evolution is the automation,of grading processes, particularly within the STEM domain…

Artificial Intelligence · Computer Science 2024-09-25 Rajlaxmi Patil , Aditya Ashutosh Kulkarni , Ruturaj Ghatage , Sharvi Endait , Geetanjali Kale , Raviraj Joshi

Identifying logical errors in complex, incomplete or even contradictory and overall heterogeneous data like students' experimentation protocols is challenging. Recognizing the limitations of current evaluation methods, we investigate the…

Artificial Intelligence · Computer Science 2024-09-20 Arne Bewersdorff , Kathrin Seßler , Armin Baur , Enkelejda Kasneci , Claudia Nerdel