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Research into community content moderation often assumes that moderation teams govern with a single, unified voice. However, recent work has found that moderators disagree with one another at modest, but concerning rates. The problem is not…

Human-Computer Interaction · Computer Science 2024-11-01 Vinay Koshy , Frederick Choi , Yi-Shyuan Chiang , Hari Sundaram , Eshwar Chandrasekharan , Karrie Karahalios

The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…

Computers and Society · Computer Science 2017-09-06 Reuben Binns , Michael Veale , Max Van Kleek , Nigel Shadbolt

Online platforms for social interactions are an essential part of modern society. With the advance of technology and the rise of algorithms and AI, content is now filtered systematically and facilitates the formation of filter bubbles. This…

Predictions in digital platforms must adapt over time as individuals update their beliefs through social interactions. At the same time, changing predictions alter the content people are exposed to and, consequently, the very beliefs they…

Social and Information Networks · Computer Science 2026-05-07 Jiduan Wu , Rediet Abebe , Celestine Mendler-Dünner

On social media platforms like Twitter, users regularly share their opinions and comments with software vendors and service providers. Popular software products might get thousands of user comments per day. Research has shown that such…

Software Engineering · Computer Science 2021-08-20 Christoph Stanik , Tim Pietz , Walid Maalej

We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…

Data Structures and Algorithms · Computer Science 2023-10-17 Cynthia Dwork , Chris Hays , Jon Kleinberg , Manish Raghavan

Data generated by audits of social media websites have formed the basis of our understanding of the biases presented in algorithmic content recommendation systems. As legislators around the world are beginning to consider regulating the…

Information Retrieval · Computer Science 2026-03-10 Sarmad Chandio , Daniyal Pirwani Dar , Rishab Nithyanand

As social Q&A sites gain popularity, it is important to understand how users judge the authoritativeness of users and content, build reputation, and identify and promote high quality content. We conducted a study of emerging social Q&A site…

Social and Information Networks · Computer Science 2012-04-18 Sharoda A. Paul , Lichan Hong , Ed H. Chi

The subjective quality of transmitted speech is traditionally assessed in a controlled laboratory environment according to ITU-T Rec. P.800. In turn, with crowdsourcing, crowdworkers participate in a subjective online experiment using their…

A common practice in building NLP datasets, especially using crowd-sourced annotations, involves obtaining multiple annotator judgements on the same data instances, which are then flattened to produce a single "ground truth" label or score,…

Computation and Language · Computer Science 2021-10-13 Vinodkumar Prabhakaran , Aida Mostafazadeh Davani , Mark Díaz

Community-based moderation offers a scalable alternative to centralized fact-checking, yet it faces significant structural challenges, and existing AI-based methods fail in "cold start" scenarios. To tackle these challenges, we introduce…

Computation and Language · Computer Science 2026-02-10 Sahajpreet Singh , Kokil Jaidka , Min-Yen Kan

I present a tool which tells the quality of document or its usefulness based on annotations. Annotation may include comments, notes, observation, highlights, underline, explanation, question or help etc. comments are used for evaluative…

Information Retrieval · Computer Science 2011-11-08 Archana Shukla

Collective decision-making is the process through which diverse stakeholders reach a joint decision. Within societal settings, one example is participatory budgeting, where constituents decide on the funding of public projects. How to most…

Theoretical Economics · Economics 2024-09-23 Yurun Ge , Lucas Böttcher , Tom Chou , Maria R. D'Orsogna

Crowdsourcing is a relatively economic and efficient solution to collect annotations from the crowd through online platforms. Answers collected from workers with different expertise may be noisy and unreliable, and the quality of annotated…

Machine Learning · Computer Science 2020-01-08 Jingzheng Tu , Guoxian Yu , Jun Wang , Carlotta Domeniconi , Xiangliang Zhang

Individuals increasingly rely on social networking platforms to form opinions. However, these platforms typically aim to maximize engagement, which may not align with social good. In this paper, we introduce an opinion dynamics model where…

Theoretical Economics · Economics 2025-06-06 Ozan Candogan , Nicole Immorlica , Bar Light , Jerry Anunrojwong

Crowdsourced annotation is vital to both collecting labelled data to train and test automated content moderation systems and to support human-in-the-loop review of system decisions. However, annotation tasks such as judging hate speech are…

Human-Computer Interaction · Computer Science 2023-09-06 Danula Hettiachchi , Indigo Holcombe-James , Stephanie Livingstone , Anjalee de Silva , Matthew Lease , Flora D. Salim , Mark Sanderson

A ranking is an ordered sequence of items, in which an item with higher ranking score is more preferred than the items with lower ranking scores. In many information systems, rankings are widely used to represent the preferences over a set…

Artificial Intelligence · Computer Science 2017-09-22 Zhiwei Lin , Yi Li , Xiaolian Guo

Inspired by e-participation systems, in this paper we propose a new model to represent human debates and methods to obtain collective conclusions from them. This model overcomes drawbacks of existing approaches by allowing users to…

Artificial Intelligence · Computer Science 2020-07-15 Jordi Ganzer , Natalia Criado , Maite Lopez-Sanchez , Simon Parsons , Juan A. Rodriguez-Aguilar

With the growing prevalence of large language models, it is increasingly common to annotate datasets for machine learning using pools of crowd raters. However, these raters often work in isolation as individual crowdworkers. In this work,…

Computers and Society · Computer Science 2024-08-05 Sonja Schmer-Galunder , Ruta Wheelock , Scott Friedman , Alyssa Chvasta , Zaria Jalan , Emily Saltz

In many cases, recommendations are consumed by groups of users rather than individuals. In this paper, we present a system which recommends social events to groups. The system helps groups to organize a joint activity and collectively…

Human-Computer Interaction · Computer Science 2014-03-26 Stratis Ioannidis , S. Muthukrishnan , Jinyun Yan
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