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How can we design AI tools that effectively support human decision-making by complementing and enhancing users' reasoning processes? Common recommendation-centric approaches face challenges such as inappropriate reliance or a lack of…

Human-Computer Interaction · Computer Science 2025-04-10 Leon Reicherts , Zelun Tony Zhang , Elisabeth von Oswald , Yuanting Liu , Yvonne Rogers , Mariam Hassib

We may soon develop highly human-like AIs that appear-or perhaps even are-sentient, capable of subjective experiences such as happiness and suffering. Regardless of whether AI can achieve true sentience, it is crucial to anticipate and…

Computers and Society · Computer Science 2025-04-01 Lucius Caviola

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…

Human-Computer Interaction · Computer Science 2021-02-23 Juliana Jansen Ferreira , Mateus Monteiro

In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…

Human-Computer Interaction · Computer Science 2025-08-12 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

Artificial Intelligence (AI) provides many opportunities to improve private and public life. Discovering patterns and structures in large troves of data in an automated manner is a core component of data science, and currently drives…

Artificial Intelligence · Computer Science 2019-10-11 Vaishak Belle

Critical to successful human interaction is a capacity for empathy - the ability to understand and share the thoughts and feelings of another. As Artificial Intelligence (AI) systems are increasingly required to interact with humans in a…

Artificial Intelligence · Computer Science 2019-06-18 Maayan Shvo , Sheila A. McIlraith

The rise of Artificial Intelligence (AI) will bring with it an ever-increasing willingness to cede decision-making to machines. But rather than just giving machines the power to make decisions that affect us, we need ways to work…

Computers and Society · Computer Science 2020-12-14 Elisa Bertino , Finale Doshi-Velez , Maria Gini , Daniel Lopresti , David Parkes

Recent advances in artificial intelligence (AI) have achieved human-scale speed and accuracy for classification tasks. In turn, these capabilities have made AI a viable replacement for many human activities that at their core involve…

Artificial Intelligence · Computer Science 2022-05-24 Hadi Esmaeilzadeh , Reza Vaezi

When people receive advice while making difficult decisions, they often make better decisions in the moment and also increase their knowledge in the process. However, such incidental learning can only occur when people cognitively engage…

Human-Computer Interaction · Computer Science 2022-02-14 Krzysztof Z. Gajos , Lena Mamykina

A key task in AI practice is to assess potential impacts to prevent harm. Current AI tools assisting AI impact assessment have not been designed or evaluated for collaborative team brainstorming, and they do not capture the range of views…

Human-Computer Interaction · Computer Science 2026-05-01 Jarod Govers , Sanja Šćepanović , Daniele Quercia

Understanding how ML models work is a prerequisite for responsibly designing, deploying, and using ML-based systems. With interpretability approaches, ML can now offer explanations for its outputs to aid human understanding. Though these…

Human-Computer Interaction · Computer Science 2022-05-11 Harmanpreet Kaur , Eytan Adar , Eric Gilbert , Cliff Lampe

Artificial intelligence offers powerful new tools for scientific discovery, but the interaction paradigms required to effectively harness these systems remain underexplored. In this paper, we present findings from a formative user study…

Artificial Intelligence · Computer Science 2026-05-08 Alex Bäuerle , Adam Connors , Alexander Novikov , Adam Zsolt Wagner , Ngân Vũ , Fernanda Viegas , Martin Wattenberg , Lucas Dixon

In AI-assisted decision-making, humans often passively review AI's suggestion and decide whether to accept or reject it as a whole. In such a paradigm, humans are found to rarely trigger analytical thinking and face difficulties in…

Human-Computer Interaction · Computer Science 2025-03-13 Shuai Ma , Qiaoyi Chen , Xinru Wang , Chengbo Zheng , Zhenhui Peng , Ming Yin , Xiaojuan Ma

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not…

From school admissions to hiring and investment decisions, the first step behind many high-stakes decision-making processes is "deciding how to decide." Formulating effective criteria to guide decision-making requires an iterative process…

Human-Computer Interaction · Computer Science 2025-04-18 Chance Castañeda , Jessica Mindel , Will Page , Hayden Stec , Manqing Yu , Kenneth Holstein

LLM-based agents are increasingly deployed for expert decision support, yet human-AI teams in high-stakes settings do not yet reliably outperform the best individual. We argue this complementarity gap reflects a fundamental mismatch:…

Computation and Language · Computer Science 2026-03-26 Raunak Jain

As AI is increasingly being adopted into application solutions, the challenge of supporting interaction with humans is becoming more apparent. Partly this is to support integrated working styles, in which humans and intelligent systems…

Artificial Intelligence · Computer Science 2017-10-02 Maria Fox , Derek Long , Daniele Magazzeni

Persuasion is a key aspect of what it means to be human, and is central to business, politics, and other endeavors. Advancements in artificial intelligence (AI) have produced AI systems that are capable of persuading humans to buy products,…

Computers and Society · Computer Science 2023-03-16 Matthew Burtell , Thomas Woodside

The increasing integration of artificial intelligence (AI) in visual analytics (VA) tools raises vital questions about the behavior of users, their trust, and the potential of induced biases when provided with guidance during data…

Human-Computer Interaction · Computer Science 2024-04-24 Sunwoo Ha , Shayan Monadjemi , Alvitta Ottley
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