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As libraries explore large language models (LLMs) for use in virtual reference services, a key question arises: Can LLMs serve all users equitably, regardless of demographics or social status? While they offer great potential for scalable…

Computation and Language · Computer Science 2025-11-24 Haining Wang , Jason Clark , Yueru Yan , Star Bradley , Ruiyang Chen , Yiqiong Zhang , Hengyi Fu , Zuoyu Tian

Subjective well-being is a key metric in economic, medical, and policy decision-making. As artificial intelligence provides scalable tools for modelling human outcomes, it is crucial to evaluate whether large language models (LLMs) can…

Human-Computer Interaction · Computer Science 2025-07-09 Pat Pataranutaporn , Nattavudh Powdthavee , Chayapatr Archiwaranguprok , Pattie Maes

Cultural representation in Large Language Model (LLM) outputs has primarily been evaluated through the proxies of cultural diversity and factual accuracy. However, a crucial gap remains in assessing cultural alignment: the degree to which…

Computation and Language · Computer Science 2026-04-07 Erin MacMurray van Liemt , Aida Davani , Sinchana Kumbale , Neha Dixit , Sunipa Dev

Vision-Language Models (VLMs) have demonstrated impressive capabilities across a range of tasks, yet concerns about their potential biases exist. This work investigates the extent to which prominent VLMs exhibit cultural biases by…

Computer Vision and Pattern Recognition · Computer Science 2025-08-01 Ram Mohan Rao Kadiyala , Siddhant Gupta , Jebish Purbey , Srishti Yadav , Suman Debnath , Alejandro Salamanca , Desmond Elliott

We demonstrate that large language models' (LLMs) mathematical reasoning is culturally sensitive: testing 14 models from Anthropic, OpenAI, Google, Meta, DeepSeek, Mistral, and Microsoft across six culturally adapted variants of the GSM8K…

Artificial Intelligence · Computer Science 2026-04-09 Aabid Karim , Abdul Karim , Bhoomika Lohana , Matt Keon , Jaswinder Singh , Abdul Sattar

Recent advancements in Large Language Models(LLMs) have been notable, yet widespread enterprise adoption remains limited due to various constraints. This paper examines bias in LLMs-a crucial issue affecting their usability, reliability,…

Artificial Intelligence · Computer Science 2026-05-28 Vishal Mirza , Rahul Kulkarni , Aakanksha Jadhav

Large language models (LLMs) often inherit and amplify social biases embedded in their training data. A prominent social bias is gender bias. In this regard, prior work has mainly focused on gender stereotyping bias - the association of…

Computation and Language · Computer Science 2025-06-18 Erik Derner , Sara Sansalvador de la Fuente , Yoan Gutiérrez , Paloma Moreda , Nuria Oliver

Large Language Models (LLMs) have made substantial progress in the past several months, shattering state-of-the-art benchmarks in many domains. This paper investigates LLMs' behavior with respect to gender stereotypes, a known issue for…

Computation and Language · Computer Science 2023-08-30 Hadas Kotek , Rikker Dockum , David Q. Sun

For subjective tasks such as hate detection, where people perceive hate differently, the Large Language Model's (LLM) ability to represent diverse groups is unclear. By including additional context in prompts, we comprehensively analyze…

Computation and Language · Computer Science 2024-10-04 Sarah Masud , Sahajpreet Singh , Viktor Hangya , Alexander Fraser , Tanmoy Chakraborty

Large Language Models (LLMs) have recently displayed their extraordinary capabilities in language understanding. However, how to comprehensively assess the sentiment capabilities of LLMs continues to be a challenge. This paper investigates…

Computation and Language · Computer Science 2025-02-17 Yang Liu , Xichou Zhu , Zhou Shen , Yi Liu , Min Li , Yujun Chen , Benzi John , Zhenzhen Ma , Tao Hu , Zhi Li , Zhiyang Xu , Wei Luo , Junhui Wang

Large language models (LLMs) are increasingly used for automated text annotation in tasks ranging from academic research to content moderation and hiring. Across 19 LLMs and two experiments totaling more than 4 million annotation judgments,…

Computation and Language · Computer Science 2026-03-17 Petter Törnberg

As libraries explore large language models (LLMs) as a scalable layer for reference services, a core fairness question follows: can LLM-based services support all patrons fairly, regardless of demographic identity? While LLMs offer great…

Digital Libraries · Computer Science 2026-02-24 Haining Wang , Jason Clark , Angelica Peña

The advancing fluency of LLMs raises important questions about their ability to emulate complex human traits, including emotional expression and personality, across diverse linguistic and cultural contexts. This study investigates whether…

Computation and Language · Computer Science 2026-03-25 Nasser A Alsadhan

In a highly globalized world, it is important for multi-modal large language models (MLLMs) to recognize and respond correctly to mixed-cultural inputs. For example, a model should correctly identify kimchi (Korean food) in an image both…

Computation and Language · Computer Science 2025-03-24 Jun Seong Kim , Kyaw Ye Thu , Javad Ismayilzada , Junyeong Park , Eunsu Kim , Huzama Ahmad , Na Min An , James Thorne , Alice Oh

Are AI systems truly representing human values, or merely averaging across them? Our study suggests a concerning reality: Large Language Models (LLMs) fail to represent diverse cultural moral frameworks despite their linguistic…

Computation and Language · Computer Science 2025-08-01 Simon Münker

People are increasingly using technologies equipped with large language models (LLM) to write texts for formal communication, which raises two important questions at the intersection of technology and society: Who do LLMs write like (model…

Computation and Language · Computer Science 2026-01-23 Jinsook Lee , AJ Alvero , Thorsten Joachims , René Kizilcec

Research has shown that while large language models (LLMs) can generate their responses based on cultural context, they are not perfect and tend to generalize across cultures. However, when evaluating the cultural bias of a language…

Computation and Language · Computer Science 2025-12-29 Vitthal Bhandari

Large Language Models (LLMs) are known to exhibit social, demographic, and gender biases, often as a consequence of the data on which they are trained. In this work, we adopt a mechanistic interpretability approach to analyze how such…

Computation and Language · Computer Science 2025-06-09 Bhavik Chandna , Zubair Bashir , Procheta Sen

Despite the many use cases for large language models (LLMs) in creating personalized chatbots, there has been limited research on evaluating the extent to which the behaviors of personalized LLMs accurately and consistently reflect specific…

Computation and Language · Computer Science 2024-04-03 Hang Jiang , Xiajie Zhang , Xubo Cao , Cynthia Breazeal , Deb Roy , Jad Kabbara

As Large Language Models (LLMs) become widely used to model and simulate human behavior, understanding their biases becomes critical. We developed an experimental framework using Big Five personality surveys and uncovered a previously…

Artificial Intelligence · Computer Science 2024-11-25 Aadesh Salecha , Molly E. Ireland , Shashanka Subrahmanya , João Sedoc , Lyle H. Ungar , Johannes C. Eichstaedt