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Empathetic response generation is designed to comprehend the emotions of others and select the most appropriate strategies to assist them in resolving emotional challenges. Empathy can be categorized into cognitive empathy and affective…

Computation and Language · Computer Science 2024-08-01 Yuxuan Hu , Minghuan Tan , Chenwei Zhang , Zixuan Li , Xiaodan Liang , Min Yang , Chengming Li , Xiping Hu

Visual reasoning, a cornerstone of human intelligence, encompasses complex perceptual and logical processes essential for solving diverse visual problems. While advances in computer vision have produced powerful models for various…

Computer Vision and Pattern Recognition · Computer Science 2025-09-03 Zetong Zhou , Dongping Chen , Zixian Ma , Zhihan Hu , Mingyang Fu , Sinan Wang , Yao Wan , Zhou Zhao , Ranjay Krishna

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

Autism Spectrum Disorder (ASD) can profoundly affect reciprocal social communication, resulting in substantial and challenging impairments. One aspect is that for people with ASD conversations in everyday life are challenging due to…

Human-Computer Interaction · Computer Science 2024-07-31 Christian Poglitsch , Johanna Pirker

From the last decade, researchers in the field of machine learning (ML) and assistive developmental robotics (ADR) have taken an interest in artificial empathy (AE) as a possible future paradigm for human-robot interaction (HRI). Humans…

Robotics · Computer Science 2023-10-03 Sharjeel Tahir , Syed Afaq Shah , Jumana Abu-Khalaf

The EMPATHIC project aimed to design an emotionally expressive virtual coach capable of engaging healthy seniors to improve well-being and promote independent aging. One of the core aspects of the system is its human sensing capabilities,…

While the advancement of large language models has spurred the development of AI agents to automate tasks, numerous use cases inherently require agents to collaborate with humans due to humans' latent preferences, domain expertise, or the…

Artificial Intelligence · Computer Science 2025-12-09 Yijia Shao , Vinay Samuel , Yucheng Jiang , John Yang , Diyi Yang

A prevalent shortfall among current empathic AI systems is their inability to recognize when verbal expressions may not fully reflect underlying emotional states. This is because the existing datasets, used for the training of these…

Human-Computer Interaction · Computer Science 2025-09-09 Sharjeel Tahir , Judith Johnson , Jumana Abu-Khalaf , Syed Afaq Ali Shah

Artificial General Intelligence falls short when communicating role specific nuances to other systems. This is more pronounced when building autonomous LLM agents capable and designed to communicate with each other for real world problem…

Machine Learning · Computer Science 2024-03-19 Rabimba Karanjai , Weidong Shi

Recent advances in Large Language Models (LLMs) and multimodal foundation models have significantly broadened their application in robotics and collaborative systems. However, effective multi-agent interaction necessitates robust…

LLM agents are increasingly used for social simulation, yet emotion is often treated as a transient cue, causing emotional amnesia and weak long-horizon continuity. We present Sentipolis, a framework for emotionally stateful agents that…

Artificial Intelligence · Computer Science 2026-04-22 Chiyuan Fu , Lyuhao Chen , Yunze Xiao , Weihao Xuan , Carlos Busso , Mona Diab

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Multi-agent collaborative perception is expected to significantly improve perception performance by overcoming the limitations of single-agent perception through exchanging complementary information. However, training a robust collaborative…

Artificial Intelligence · Computer Science 2025-02-18 Quanmin Wei , Penglin Dai , Wei Li , Bingyi Liu , Xiao Wu

Accurate emotion recognition is pivotal for nuanced and engaging human-computer interactions, yet remains difficult to achieve, especially in dynamic, conversation-like settings. In this study, we showcase how integrating eye-tracking data,…

Human-Computer Interaction · Computer Science 2025-11-03 Meisam Jamshidi Seikavandi , Jostein Fimland , Maria Barrett , Paolo Burelli

As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…

Human-Computer Interaction · Computer Science 2025-03-10 Tingting Liu , Salvatore Giorgi , Ankit Aich , Allison Lahnala , Brenda Curtis , Lyle Ungar , João Sedoc

Telepresence VR systems allow for face-to-face communication, promoting the feeling of presence and understanding of nonverbal cues. However, when discussing virtual 3D objects, limitations to presence and communication cause deictic…

Human-Computer Interaction · Computer Science 2025-04-08 João Simões , Anderson Maciel , Catarina Moreira , Joaquim Jorge

Conversational agents (CAs) are revolutionizing human-computer interaction by evolving from text-based chatbots to empathetic digital humans (DHs) capable of rich emotional expressions. This paper explores the integration of neural and…

Human-Computer Interaction · Computer Science 2025-08-11 Nastaran Saffaryazdi , Tamil Selvan Gunasekaran , Kate Laveys , Elizabeth Broadbent , Mark Billinghurst

Many people struggle with learning a new language, with traditional tools falling short in providing contextualized learning tailored to each learner's needs. The recent development of large language models (LLMs) and embodied…

Human-Computer Interaction · Computer Science 2024-10-04 Mengxu Pan , Alexandra Kitson , Hongyu Wan , Mirjana Prpa

Metaverse service is a product of the convergence between Metaverse and service systems, designed to address service-related challenges concerning digital avatars, digital twins, and digital natives within Metaverse. With the rise of large…

Artificial Intelligence · Computer Science 2025-07-31 Qun Ma , Xiao Xue , Ming Zhang , Yifan Shen , Zihan Zhao

In order to engage in complex social interaction, humans learn at a young age to infer what others see and cannot see from a different point-of-view, and learn to predict others' plans and behaviors. These abilities have been mostly lacking…

Robotics · Computer Science 2021-05-12 Boyuan Chen , Yuhang Hu , Robert Kwiatkowski , Shuran Song , Hod Lipson