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Patients have long sought health information online, and increasingly, they are turning to generative AI to answer their health-related queries. Given the high stakes of the medical domain, techniques like retrieval-augmented generation and…
Generative AI systems have revolutionized human interaction by enabling natural language-based coding and problem solving. However, the inherent ambiguity of natural language often leads to imprecise instructions, forcing users to…
Generative AI helps users solve problems more efficiently, but without leaving a public trace. Fewer discussions and solutions reach public platforms, and the archives that future problem-solvers depend on can shrink. We build a dynamic…
State-of-the-art summarization systems can generate highly fluent summaries. These summaries, however, may contain factual inconsistencies and/or information not present in the source. Hence, an important component of assessing the quality…
The rise of Generative AI Search is fundamentally transforming how users and intelligent systems interact with the Internet. LLMs increasingly act as intermediaries between humans and web information. Yet the web remains optimized for human…
Generative search engines increasingly determine whether online information is merely discoverable, cited as a source, or actually absorbed into generated answers. This paper proposes a two-stage measurement framework for Generative Engine…
Generative AI appears poised to transform white collar professions, with more than 90% of Fortune 500 companies using OpenAI's flagship GPT models, which have been characterized as "general purpose technologies" capable of effecting epochal…
The use of artificial intelligence (AI) in research across all disciplines is becoming ubiquitous. However, this ubiquity is largely driven by hyperspecific AI models developed during scientific studies for accomplishing a well-defined,…
Warning: This paper contains content that may be offensive or upsetting. Online search engine auto-completions make it faster for users to search and access information. However, they also have the potential to reinforce and promote…
The widespread adoption of large language models (LLMs) and generative AI (GenAI) tools across diverse applications has amplified the importance of addressing societal biases inherent within these technologies. While the NLP community has…
With the advancement of generation models, AI-generated content (AIGC) is becoming more realistic, flooding the Internet. A recent study suggests that this phenomenon causes source bias in text retrieval for web search. Specifically, neural…
Interactive chat systems that build on artificial intelligence frameworks are increasingly ubiquitous and embedded into search engines, Web browsers, and operating systems, or are available on websites and apps. Researcher efforts have…
Generative models for Information Retrieval, where ranking of documents is viewed as the task of generating a query from a document's language model, were very successful in various IR tasks in the past. However, with the advent of modern…
AI answer engines generate answers from retrieved pages but cite only a few sources. This makes visibility depend not just on ranking, but on being cited. We study competitive Generative Engine Optimization (GEO): when two retrieved…
Large Language Models (LLMs) in search applications increasingly prioritize verbose, lexically complex responses that paradoxically reduce user satisfaction and engagement. Through a comprehensive study of 10.000 (est.) participants…
Generative AI models face the challenge of hallucinations that can undermine users' trust in such systems. We approach the problem of conversational information seeking as a two-step process, where relevant passages in a corpus are…
How will generative AI pay for itself? Unless charging users for access, selling advertising is the only alternative. Especially in the multi-billion dollar web search market with ads as the main source of revenue, the introduction of a…
In this paper, we present the current progress of the project Verif.ai, an open-source scientific generative question-answering system with referenced and verified answers. The components of the system are (1) an information retrieval…
Question answer generation using Natural Language Processing models is ubiquitous in the world around us. It is used in many use cases such as the building of chat bots, suggestive prompts in google search and also as a way of navigating…
Google AI Overviews (AIOs) are arguably the most widely encountered deployment of generative AI, reaching over 2 billion users who may not realize the answers they see are AI-generated. Where search engines have traditionally surfaced…