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Counterfactual explanations are a common approach to providing recourse to data subjects. However, current methodology can produce counterfactuals that cannot be achieved by the subject, making the use of counterfactuals for recourse…

Machine Learning · Computer Science 2024-03-04 Alexander Asemota , Giles Hooker

Automated decision-making systems are becoming increasingly ubiquitous, which creates an immediate need for their interpretability and explainability. However, it remains unclear whether users know what insights an explanation offers and,…

Human-Computer Interaction · Computer Science 2024-09-27 Yueqing Xuan , Edward Small , Kacper Sokol , Danula Hettiachchi , Mark Sanderson

Fake news detection algorithms apply machine learning to various news attributes and their relationships. However, their success is usually evaluated based on how the algorithm performs on a static benchmark, independent of real users. On…

Human-Computer Interaction · Computer Science 2023-04-18 Bruno Tafur , Advait Sarkar

Explainable models in Artificial Intelligence are often employed to ensure transparency and accountability of AI systems. The fidelity of the explanations are dependent upon the algorithms used as well as on the fidelity of the data. Many…

Machine Learning · Computer Science 2019-07-31 Muhammad Aurangzeb Ahmad , Carly Eckert , Ankur Teredesai

Artificial intelligence and machine learning algorithms have become ubiquitous. Although they offer a wide range of benefits, their adoption in decision-critical fields is limited by their lack of interpretability, particularly with textual…

Machine Learning · Computer Science 2023-01-27 Diego Antognini

Explaining firm decisions made by algorithms in customer-facing applications is increasingly required by regulators and expected by customers. While the emerging field of Explainable Artificial Intelligence (XAI) has mainly focused on…

Human-Computer Interaction · Computer Science 2021-07-07 Yanou Ramon , Tom Vermeire , Olivier Toubia , David Martens , Theodoros Evgeniou

Large language models (LLMs) have performed well on several reasoning benchmarks, including ones that test analogical reasoning abilities. However, it has been debated whether they are actually performing humanlike abstract reasoning or…

Artificial Intelligence · Computer Science 2024-02-15 Martha Lewis , Melanie Mitchell

Many researchers and policymakers have expressed excitement about algorithmic explanations enabling more fair and responsible decision-making. However, recent experimental studies have found that explanations do not always improve human use…

Human-Computer Interaction · Computer Science 2022-08-30 Yaniv Yacoby , Ben Green , Christopher L. Griffin , Finale Doshi Velez

Machine learning models are widely used in real-world applications. However, their complexity makes it often challenging to interpret the rationale behind their decisions. Counterfactual explanations (CEs) have emerged as a viable solution…

Machine Learning · Computer Science 2024-03-04 Muhammad Suffian , Jose M. Alonso-Moral , Alessandro Bogliolo

Counterfactual explanations have emerged as a prominent method in Explainable Artificial Intelligence (XAI), providing intuitive and actionable insights into Machine Learning model decisions. In contrast to other traditional feature…

Explainable artificial intelligence (XAI) is motivated by the problem of making AI predictions understandable, transparent, and responsible, as AI becomes increasingly impactful in society and high-stakes domains. The evaluation and…

Artificial Intelligence · Computer Science 2025-06-02 Weina Jin , Xiaoxiao Li , Ghassan Hamarneh

The question addressed in this paper is: If we present to a user an AI system that explains how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI? In other words, how do we…

Artificial Intelligence · Computer Science 2019-02-04 Robert R. Hoffman , Shane T. Mueller , Gary Klein , Jordan Litman

Evaluating an explanation's faithfulness is desired for many reasons such as trust, interpretability and diagnosing the sources of model's errors. In this work, which focuses on the NLI task, we introduce the methodology of…

Computation and Language · Computer Science 2022-05-26 Suzanna Sia , Anton Belyy , Amjad Almahairi , Madian Khabsa , Luke Zettlemoyer , Lambert Mathias

Algorithmic fairness is receiving significant attention in the academic and broader literature due to the increasing use of predictive algorithms, including those based on artificial intelligence. One benefit of this trend is that algorithm…

Computers and Society · Computer Science 2020-01-28 Pratyush Garg , John Villasenor , Virginia Foggo

Transparency is an essential requirement of machine learning based decision making systems that are deployed in real world. Often, transparency of a given system is achieved by providing explanations of the behavior and predictions of the…

Machine Learning · Computer Science 2021-05-18 André Artelt , Barbara Hammer

In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…

Human-Computer Interaction · Computer Science 2025-08-12 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

Predictive business process monitoring increasingly leverages sophisticated prediction models. Although sophisticated models achieve consistently higher prediction accuracy than simple models, one major drawback is their lack of…

Artificial Intelligence · Computer Science 2022-02-25 Tsung-Hao Huang , Andreas Metzger , Klaus Pohl

Automated verbal deception detection using methods from Artificial Intelligence (AI) has been shown to outperform humans in disentangling lies from truths. Research suggests that transparency and interpretability of computational methods…

Human-Computer Interaction · Computer Science 2026-04-10 Riccardo Loconte , Merylin Monaro , Pietro Pietrini , Bruno Verschuere , Bennett Kleinberg

While natural-language explanations from large language models (LLMs) are widely adopted to improve transparency and trust, their impact on objective human-AI team performance remains poorly understood. We identify a Persuasion Paradox:…

Human-Computer Interaction · Computer Science 2026-04-07 Ruth Cohen , Lu Feng , Ayala Bloch , Sarit Kraus

Machine learning algorithms enable advanced decision making in contemporary intelligent systems. Research indicates that there is a tradeoff between their model performance and explainability. Machine learning models with higher performance…

Machine Learning · Computer Science 2022-06-23 Lukas-Valentin Herm , Kai Heinrich , Jonas Wanner , Christian Janiesch
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