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Counterfactual explanations are a widely used approach in Explainable AI, offering actionable insights into decision-making by illustrating how small changes to input data can lead to different outcomes. Despite their importance, evaluating…

Human-Computer Interaction · Computer Science 2025-04-22 Marharyta Domnich , Rasmus Moorits Veski , Julius Välja , Kadi Tulver , Raul Vicente

As machine learning models evolve, maintaining transparency demands more human-centric explainable AI techniques. Counterfactual explanations, with roots in human reasoning, identify the minimal input changes needed to obtain a given output…

Artificial Intelligence · Computer Science 2025-04-23 Marharyta Domnich , Julius Välja , Rasmus Moorits Veski , Giacomo Magnifico , Kadi Tulver , Eduard Barbu , Raul Vicente

While recent years have witnessed the emergence of various explainable methods in machine learning, to what degree the explanations really represent the reasoning process behind the model prediction -- namely, the faithfulness of…

Computation and Language · Computer Science 2021-09-07 Yingqiang Ge , Shuchang Liu , Zelong Li , Shuyuan Xu , Shijie Geng , Yunqi Li , Juntao Tan , Fei Sun , Yongfeng Zhang

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

AI-driven outcomes can be challenging for end-users to understand. Explanations can address two key questions: "Why this outcome?" (factual) and "Why not another?" (counterfactual). While substantial efforts have been made to formalize…

Artificial Intelligence · Computer Science 2025-03-21 Suryani Lim , Henri Prade , Gilles Richard

Explainable AI (XAI) methods are commonly evaluated with functional metrics such as correctness, which computationally estimate how accurately an explanation reflects the model's reasoning. Higher correctness is assumed to produce better…

Human-Computer Interaction · Computer Science 2026-03-27 Gregor Baer , Chao Zhang , Isel Grau , Pieter Van Gorp

Counterfactual explanations are increasingly used to address interpretability, recourse, and bias in AI decisions. However, we do not know how well counterfactual explanations help users to understand a systems decisions, since no large…

Human-Computer Interaction · Computer Science 2023-04-04 Greta Warren , Mark T Keane , Ruth M J Byrne

Displaying confidence scores in human-AI interaction has been shown to help build trust between humans and AI systems. However, most existing research uses only the confidence score as a form of communication. As confidence scores are just…

Artificial Intelligence · Computer Science 2023-03-13 Thao Le , Tim Miller , Ronal Singh , Liz Sonenberg

In Recommender System (RS), explanations help users understand why items are recommended and can enhance a system's transparency, persuasiveness, engagement, and trust, which are known as explanation goals. However, evaluating the…

Information Retrieval · Computer Science 2025-12-17 André Levi Zanon , Marcelo Garcia Manzato , Leonardo Rocha

In this paper, we show that counterfactual explanations of confidence scores help users better understand and better trust an AI model's prediction in human-subject studies. Showing confidence scores in human-agent interaction systems can…

Machine Learning · Computer Science 2022-06-08 Thao Le , Tim Miller , Ronal Singh , Liz Sonenberg

There has been a growing interest in model-agnostic methods that can make deep learning models more transparent and explainable to a user. Some researchers recently argued that for a machine to achieve a certain degree of human-level…

Artificial Intelligence · Computer Science 2021-06-09 Yu-Liang Chou , Catarina Moreira , Peter Bruza , Chun Ouyang , Joaquim Jorge

Counterfactual (CF) explanations have been employed as one of the modes of explainability in explainable AI-both to increase the transparency of AI systems and to provide recourse. Cognitive science and psychology, however, have pointed out…

Artificial Intelligence · Computer Science 2022-12-14 Marko Tesic , Ulrike Hahn

The growing need for trustworthy machine learning has led to the blossom of interpretability research. Numerous explanation methods have been developed to serve this purpose. However, these methods are deficiently and inappropriately…

Machine Learning · Computer Science 2022-03-29 Yipei Wang , Xiaoqian Wang

Machine learning plays a role in many deployed decision systems, often in ways that are difficult or impossible to understand by human stakeholders. Explaining, in a human-understandable way, the relationship between the input and output of…

Machine Learning · Computer Science 2022-11-17 Sahil Verma , Varich Boonsanong , Minh Hoang , Keegan E. Hines , John P. Dickerson , Chirag Shah

Modern recommender systems face an increasing need to explain their recommendations. Despite considerable progress in this area, evaluating the quality of explanations remains a significant challenge for researchers and practitioners. Prior…

Artificial Intelligence · Computer Science 2022-11-18 Yuanshun Yao , Chong Wang , Hang Li

Counterfactual Explanations (CFEs) have grown in popularity as a means of offering actionable guidance by identifying the minimum changes in feature values required to flip an ML model's prediction to something more desirable.…

Machine Learning · Computer Science 2026-03-31 Firdaus Ahmed Choudhury , Ethan Leicht , Jude Ethan Bislig , Hangzhi Guo , Amulya Yadav

In many applications, it is important to be able to explain the decisions of machine learning systems. An increasingly popular approach has been to seek to provide \emph{counterfactual instance explanations}. These specify close possible…

Artificial Intelligence · Computer Science 2021-09-22 Adam White , Artur d'Avila Garcez

A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…

Computer Vision and Pattern Recognition · Computer Science 2023-02-01 Julien Colin , Thomas Fel , Remi Cadene , Thomas Serre

Counterfactual explanations are widely used to interpret machine learning predictions by identifying minimal changes to input features that would alter a model's decision. However, most existing counterfactual methods have not been tested…

Machine Learning · Computer Science 2026-02-03 Leonidas Christodoulou , Chang Sun

Explainable AI provides insight into the "why" for model predictions, offering potential for users to better understand and trust a model, and to recognize and correct AI predictions that are incorrect. Prior research on human and…

Machine Learning · Computer Science 2020-06-22 Yasmeen Alufaisan , Laura R. Marusich , Jonathan Z. Bakdash , Yan Zhou , Murat Kantarcioglu
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