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Human communication is often implicit, conveying tone, identity, and intent beyond literal meanings. While large language models have achieved strong performance on explicit tasks such as summarization and reasoning, their capacity for…

Computation and Language · Computer Science 2026-02-09 Joshua Tint , Som Sagar , Aditya Taparia , Kelly Raines , Bimsara Pathiraja , Caleb Liu , Ransalu Senanayake

Empathy serves as a cornerstone in enabling prosocial behaviors, and can be evoked through sharing of personal experiences in stories. While empathy is influenced by narrative content, intuitively, people respond to the way a story is told…

Computation and Language · Computer Science 2024-10-02 Jocelyn Shen , Joel Mire , Hae Won Park , Cynthia Breazeal , Maarten Sap

We present Empathic Prompting, a novel framework for multimodal human-AI interaction that enriches Large Language Model (LLM) conversations with implicit non-verbal context. The system integrates a commercial facial expression recognition…

Human-Computer Interaction · Computer Science 2026-05-29 Lorenzo Stacchio , Andrea Ubaldi , Alessandro Galdelli , Maurizio Mauri , Emanuele Frontoni , Andrea Gaggioli

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…

Human-Computer Interaction · Computer Science 2025-09-23 Jina Suh , Lindy Le , Erfan Shayegani , Gonzalo Ramos , Judith Amores , Desmond C. Ong , Mary Czerwinski , Javier Hernandez

Well-being in family settings involves subtle psychological dynamics that conventional metrics often overlook. In particular, unconscious parental expectations, termed ideal parent bias, can suppress children's emotional expression and…

Human-Computer Interaction · Computer Science 2026-01-13 Rushia Harada , Yuken Kimura , Keito Inoshita

People now regularly interface with Large Language Models (LLMs) via speech and text (e.g., Bard) interfaces. However, little is known about the relationship between how users anthropomorphize an LLM system (i.e., ascribe human-like…

Human-Computer Interaction · Computer Science 2024-05-13 Michelle Cohn , Mahima Pushkarna , Gbolahan O. Olanubi , Joseph M. Moran , Daniel Padgett , Zion Mengesha , Courtney Heldreth

Large Language Models (LLMs) have demonstrated remarkable capabilities in understanding and generating human-like text, yet they largely operate as reactive agents, responding only when directly prompted. This passivity creates an…

Computation and Language · Computer Science 2026-05-18 Deep Anil Patel , Iain Melvin , Christopher Malon , Martin Renqiang Min

While recent studies have examined the leaning impact of large language model (LLM) in educational contexts, the affective dynamics of LLM-mediated tutoring remain insufficiently understood. This work introduces the first ensemble-LLM…

Computation and Language · Computer Science 2025-10-17 Chenyu Zhang , Sharifa Alghowinem , Cynthia Breazeal

Artificial intelligence (AI) developers are increasingly building language models with warm and empathetic personas that millions of people now use for advice, therapy, and companionship. Here, we show how this creates a significant…

Computation and Language · Computer Science 2025-07-31 Lujain Ibrahim , Franziska Sofia Hafner , Luc Rocher

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective…

Human-Computer Interaction · Computer Science 2024-07-03 Mehdi Arjmand , Farnaz Nouraei , Ian Steenstra , Timothy Bickmore

Conversational human-likeness plays a central role in human-AI interaction, yet it has remained difficult to define, measure, and optimize. As a result, improvements in human-like behavior are largely driven by scale or broad supervised…

Artificial Intelligence · Computer Science 2026-01-08 Masum Hasan , Junjie Zhao , Ehsan Hoque

Effective conversation requires common ground: a shared understanding between the participants. Common ground, however, does not emerge spontaneously in conversation. Speakers and listeners work together to both identify and construct a…

Computation and Language · Computer Science 2024-04-04 Omar Shaikh , Kristina Gligorić , Ashna Khetan , Matthias Gerstgrasser , Diyi Yang , Dan Jurafsky

Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. \emph{Peer support}, grounded in lived experience, offers a valuable complement to professional care. However,…

Human-Computer Interaction · Computer Science 2026-04-10 Kellie Yu Hui Sim , Roy Ka-Wei Lee , Kenny Tsu Wei Choo

The distillation of knowledge from Large Language Models (LLMs) into Smaller Language Models (SLMs), preserving the capabilities and performance of LLMs while reducing model size, has played a key role in the proliferation of LLMs. Because…

Computation and Language · Computer Science 2025-07-14 Henry J. Xie , Jinghan Zhang , Xinhao Zhang , Kunpeng Liu

Empathetic response generation is increasingly significant in AI, necessitating nuanced emotional and cognitive understanding coupled with articulate response expression. Current large language models (LLMs) excel in response expression;…

Human-Computer Interaction · Computer Science 2024-02-20 Zhou Yang , Zhaochun Ren , Wang Yufeng , Shizhong Peng , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

Large language models (LLMs) possess strong persuasive capabilities that outperform humans in head-to-head comparisons. Users report consulting LLMs to inform major life decisions in relationships, medical settings, and when seeking…

Human-Computer Interaction · Computer Science 2026-04-28 Nalin Poungpeth , Nicholas Clark , Tanu Mitra

Alignment research on large language models (LLMs) increasingly depends on understanding how these systems are used in everyday contexts. Yet naturalistic interaction data is difficult to access due to privacy constraints and platform…

Human-Computer Interaction · Computer Science 2026-03-24 Cathy Mengying Fang , Sheer Karny , Chayapatr Archiwaranguprok , Yasith Samaradivakara , Pat Pataranutaporn , Pattie Maes

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Human-Computer Interaction · Computer Science 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury