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Related papers: Shopping Companion: Benchmarking and Training LLM …

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Existing benchmarks in e-commerce primarily focus on basic user intents, such as finding or purchasing products. However, real-world users often pursue more complex goals, such as applying vouchers, managing budgets, and finding…

Computation and Language · Computer Science 2025-12-11 Jiangyuan Wang , Kejun Xiao , Qi Sun , Huaipeng Zhao , Tao Luo , Jian Dong Zhang , Xiaoyi Zeng

We present ShoppingComp, a challenging real-world benchmark for comprehensively evaluating LLM-powered shopping agents on three core capabilities: precise product retrieval, expert-level report generation, and safety critical decision…

Computation and Language · Computer Science 2026-02-10 Huaixiao Tou , Ying Zeng , Yuemeng Li , Cong Ma , Muzhi Li , Minghao Li , Weijie Yuan , He Zhang , Kai Jia

Large language model (LLM)-based agents are increasingly deployed in e-commerce shopping. To perform thorough, user-tailored product searches, agents should interpret personal preferences, engage in multi-turn dialogues, and ultimately…

Autonomous agents have recently achieved remarkable progress across diverse domains, yet most evaluations focus on short-horizon, fully observable tasks. In contrast, many critical real-world tasks, such as large-scale software development,…

Large Language Model (LLM)-based agents have achieved notable success on short-horizon and highly structured tasks. However, their ability to maintain coherent decision-making over long horizons in realistic and dynamic environments remains…

Artificial Intelligence · Computer Science 2026-03-18 Linghua Zhang , Jun Wang , Jingtong Wu , Zhisong Zhang

While agent evaluation has shifted toward long-horizon tasks, most benchmarks still emphasize local, step-level reasoning rather than the global constrained optimization (e.g., time and financial budgets) that demands genuine planning…

Artificial Intelligence · Computer Science 2026-01-27 Yinger Zhang , Shutong Jiang , Renhao Li , Jianhong Tu , Yang Su , Lianghao Deng , Xudong Guo , Chenxu Lv , Junyang Lin

LLM-based shopping agents increasingly rely on long purchase histories and multi-turn interactions for personalization, yet naively appending raw history to prompts is often ineffective due to noise, length, and relevance mismatch. We…

Computation and Language · Computer Science 2026-04-03 Zhiyuan Peng , Xuyang Wu , Huaixiao Tou , Yi Fang , Yu Gong

In this paper, we introduce ECom-Bench, the first benchmark framework for evaluating LLM agent with multimodal capabilities in the e-commerce customer support domain. ECom-Bench features dynamic user simulation based on persona information…

Computation and Language · Computer Science 2025-11-11 Haoxin Wang , Xianhan Peng , Xucheng Huang , Yizhe Huang , Ming Gong , Chenghan Yang , Yang Liu , Ling Jiang

LLM-based web agents have the potential to automate long-running web tasks, such as searching for products in multiple e-shops and subsequently ordering the cheapest products that meet the users needs. Benchmarks for evaluating web agents…

Computation and Language · Computer Science 2026-05-01 Ralph Peeters , Aaron Steiner , Luca Schwarz , Julian Yuya Caspary , Christian Bizer

The development of open benchmarking platforms could greatly accelerate the adoption of AI agents in retail. This paper presents comprehensive simulations of customer shopping behaviors for the purpose of benchmarking reinforcement learning…

Artificial Intelligence · Computer Science 2024-05-20 Yu Xia , Sriram Narayanamoorthy , Zhengyuan Zhou , Joshua Mabry

Recent advances in large language models have highlighted their potential for personalized recommendation, where accurately capturing user preferences remains a key challenge. Leveraging their strong reasoning and generalization…

In classical Reinforcement Learning from Human Feedback (RLHF), Reward Models (RMs) serve as the fundamental signal provider for model alignment. As Large Language Models evolve into agentic systems capable of autonomous tool invocation and…

Artificial Intelligence · Computer Science 2026-05-12 Jiaxuan Wang , Yulan Hu , Wenjin Yang , Zheng Pan , Xin Li , Lan-Zhe Guo

Conversational shopping agents represent a critical consumer-facing application of Large Language Model (LLM)-powered agents, yet how to effectively apply post-training Reinforcement Learning (RL) to optimize such agents remains…

Information Retrieval · Computer Science 2026-03-09 Yiruo Cheng , Kelong Mao , Tianhao Li , Jiejun Tan , Ji-Rong Wen , Zhicheng Dou

Large Language Model (LLM)-based agents are increasingly deployed for complex, tool-based tasks where long-term memory is critical to driving actions. Existing benchmarks, however, primarily test a angent's ability to passively retrieve…

Computation and Language · Computer Science 2026-01-29 Yiting Shen , Kun Li , Wei Zhou , Songlin Hu

Online shopping is a complex multi-task, few-shot learning problem with a wide and evolving range of entities, relations, and tasks. However, existing models and benchmarks are commonly tailored to specific tasks, falling short of capturing…

Large vision-language models have recently demonstrated impressive performance in planning and control tasks, driving interest in their application to real-world robotics. However, deploying these models for reasoning in embodied contexts…

Computer Vision and Pattern Recognition · Computer Science 2025-09-30 Karmesh Yadav , Yusuf Ali , Gunshi Gupta , Yarin Gal , Zsolt Kira

As Multimodal Large Language Models (MLLMs) advance, multimodal agents show promise in real-world tasks like web navigation and embodied intelligence. However, due to limitations in a lack of external feedback, these agents struggle with…

Computation and Language · Computer Science 2025-06-27 Tianyi Men , Zhuoran Jin , Pengfei Cao , Yubo Chen , Kang Liu , Jun Zhao

The e-commerce platform has evolved rapidly due to its widespread popularity and convenience. Developing an e-commerce shopping assistant for customers is crucial to aiding them in quickly finding desired products and recommending precisely…

Computation and Language · Computer Science 2024-08-06 Shuo Zhang , Boci Peng , Xinping Zhao , Boren Hu , Yun Zhu , Yanjia Zeng , Xuming Hu

Lifelong learning is essential for intelligent agents operating in dynamic environments. Current large language model (LLM)-based agents, however, remain stateless and unable to accumulate or transfer knowledge over time. Existing…

Artificial Intelligence · Computer Science 2025-06-02 Junhao Zheng , Xidi Cai , Qiuke Li , Duzhen Zhang , ZhongZhi Li , Yingying Zhang , Le Song , Qianli Ma

Goal-oriented script planning, or the ability to devise coherent sequences of actions toward specific goals, is commonly employed by humans to plan for typical activities. In e-commerce, customers increasingly seek LLM-based assistants to…

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