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Artificial Intelligence (AI) is rapidly embedded in critical decision-making systems, however their foundational ``black-box'' models require eXplainable AI (XAI) solutions to enhance transparency, which are mostly oriented to experts,…

As the manufacturing industry advances with sensor integration and automation, the opaque nature of deep learning models in machine learning poses a significant challenge for fault detection and diagnosis. And despite the related predictive…

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Dataset Search -- the process of finding appropriate datasets for a given task -- remains a critical yet under-explored challenge in data science workflows. Assessing dataset suitability for a task (e.g., training a classification model) is…

The lack of explainability of a decision from an Artificial Intelligence (AI) based "black box" system/model, despite its superiority in many real-world applications, is a key stumbling block for adopting AI in many high stakes applications…

This paper addresses the problems of missing reasoning chains and insufficient entity-level semantic understanding in large language models when dealing with tasks that require structured knowledge. It proposes a fine-tuning algorithm…

Users of government employment websites commonly face engagement and accessibility challenges linked to navigational complexity, a dearth of language options, and a lack of personalized support. This paper introduces JobSphere, an…

Early-stage candidate validation is a major bottleneck in hiring, because recruiters must reconcile heterogeneous inputs (resumes, screening answers, code assignments, and limited public evidence). This paper presents an AI-driven, modular…

As recruitment and talent acquisition have become more and more competitive, recruitment firms have become more sophisticated in using machine learning (ML) methodologies for optimizing their day to day activities. But, most of published ML…

Matchmaking arises when supply and demand meet in an electronic marketplace, or when agents search for a web service to perform some task, or even when recruiting agencies match curricula and job profiles. In such open environments, the…

Outsourcing tasks to previously unknown parties is becoming more common. One specific such problem involves matching a set of workers to a set of tasks. Even if the latter have precise requirements, the quality of individual workers is…

Recent advances in artificial intelligence (AI) have underscored the need for explainable AI (XAI) to support human understanding of AI systems. Consideration of human factors that impact explanation efficacy, such as mental workload and…

As retrieval models converge on generic benchmarks, the pressing question is no longer "who scores higher" but rather "where do systems fail, and why?" Person-job matching is a domain that urgently demands such diagnostic capability -- it…

We are witnessing the emergence of an AI economy and society where AI technologies are increasingly impacting health care, business, transportation and many aspects of everyday life. Many successes have been reported where AI systems even…

With LLMs shifting their role from statistical modeling of language to serving as general-purpose AI agents, how should LLM evaluations change? Arguably, a key ability of an AI agent is to flexibly combine, as needed, the basic skills it…

Hiring processes often involve the manual screening of hundreds of resumes for each job, a task that is time and effort consuming, error-prone, and subject to human bias. This paper presents Smart-Hiring, an end-to-end Natural Language…

Enterprises often maintain multiple databases for storing critical business data in siloed systems, resulting in inefficiencies and challenges with data interoperability. A key to overcoming these challenges lies in integrating disparate…

Evaluating generative AI (GenAI) systems is challenging because many targets of evaluation are broad, contested concepts, such as "reasoning," "fairness," or "creativity." When these concepts are left underspecified, it becomes unclear what…

A matching in a two-sided market often incurs an externality: a matched resource may become unavailable to the other side of the market, at least for a while. This is especially an issue in online platforms involving human experts as the…

Lack of transparency in AI systems poses challenges in critical real-life applications. It is important to be able to explain the decisions of an AI system to ensure trust on the system. Explainable AI (XAI) algorithms play a vital role in…