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The creation of Business Process Model and Notation (BPMN) models is a complex and time-consuming task requiring both domain knowledge and proficiency in modeling conventions. Recent advances in large language models (LLMs) have…

Software Engineering · Computer Science 2026-01-30 Chantale Lauer , Peter Pfeiffer , Alexander Rombach , Nijat Mehdiyev

As organizations increasingly seek to leverage machine learning (ML) capabilities, the technical complexity of implementing ML solutions creates significant barriers to adoption and impacts operational efficiency. This research examines how…

Human-Computer Interaction · Computer Science 2025-07-09 Jiapeng Yao , Lantian Zhang , Jiping Huang

In the realm of Business Process Management (BPM), process modeling plays a crucial role in translating complex process dynamics into comprehensible visual representations, facilitating the understanding, analysis, improvement, and…

Software Engineering · Computer Science 2024-07-01 Humam Kourani , Alessandro Berti , Daniel Schuster , Wil M. P. van der Aalst

As qualitative researchers show growing interest in using automated tools to support interpretive analysis, a large language model (LLM) is often introduced into an analytic workflow as is, without systematic evaluation of interpretive…

Computation and Language · Computer Science 2026-04-02 Songhee Han , Jueun Shin , Jiyoon Han , Bung-Woo Jun , Hilal Ayan Karabatman

Recent studies have used both automatic metrics and human evaluations to assess the simplification abilities of LLMs. However, the suitability of existing evaluation methodologies for LLMs remains in question. First, the suitability of…

Computation and Language · Computer Science 2025-07-15 Xuanxin Wu , Yuki Arase

Traditional Business Process Management (BPM) struggles with rigidity, opacity, and scalability in dynamic environments while emerging Large Language Models (LLMs) present transformative opportunities alongside risks. This paper explores…

Software Engineering · Computer Science 2025-06-05 Peter Pfeiffer , Alexander Rombach , Maxim Majlatow , Nijat Mehdiyev

The emergent capabilities of large language models (LLMs) have prompted interest in using them as surrogates for human subjects in opinion surveys. However, prior evaluations of LLM-based opinion simulation have relied heavily on costly,…

Computers and Society · Computer Science 2025-11-17 Terrence Neumann , Maria De-Arteaga , Sina Fazelpour

Large Language Models (LLMs) are rapidly transforming various fields, and their potential in Business Process Management (BPM) is substantial. This paper assesses the capabilities of LLMs on business process modeling using a framework for…

Databases · Computer Science 2024-12-03 Humam Kourani , Alessandro Berti , Daniel Schuster , Wil M. P. van der Aalst

Large language models are moving beyond transactional question answering to act as companions, coaches, mediators, and curators that scaffold human growth, decision-making, and well-being. This paper proposes a role-based framework for…

Human-Computer Interaction · Computer Science 2026-01-27 Zhiyin Zhou

While Large Language Models (LLMs) demonstrate significant potential in providing accessible mental health support, their practical deployment raises critical trustworthiness concerns due to the domains high-stakes and safety-sensitive…

Computation and Language · Computer Science 2026-03-04 Zixin Xiong , Ziteng Wang , Haotian Fan , Xinjie Zhang , Wenxuan Wang

Large Language Models (LLMs) are increasingly used for planning tasks, offering unique capabilities not found in classical planners such as generating explanations and iterative refinement. However, trust--a critical factor in the adoption…

Artificial Intelligence · Computer Science 2025-02-28 Shenghui Chen , Yunhao Yang , Kayla Boggess , Seongkook Heo , Lu Feng , Ufuk Topcu

Recent advances in Generative Artificial Intelligence, particularly Large Language Models (LLMs), have stimulated growing interest in automating or assisting Business Process Modeling tasks using natural language. Several approaches have…

Software Engineering · Computer Science 2026-04-16 João Bettencourt , Sérgio Guerreiro

Competency modeling is widely used in human resource management to select, develop, and evaluate talent. However, traditional expert-driven approaches rely heavily on manual analysis of large volumes of interview transcripts, making them…

Computation and Language · Computer Science 2026-02-16 Silin Du , Manqing Xin , Raymond Jia Wang

Business processes are fundamental to organizational operations, yet their optimization remains challenging due to the timeconsuming nature of manual process analysis. Our paper harnesses Large Language Models (LLMs) to automate value-added…

Computation and Language · Computer Science 2025-04-10 William De Michele , Abel Armas Cervantes , Lea Frermann

A Large Language Model (LLM) as judge evaluates the quality of victim Machine Learning (ML) models, specifically LLMs, by analyzing their outputs. An LLM as judge is the combination of one model and one specifically engineered judge prompt…

Cryptography and Security · Computer Science 2026-03-24 Tom Biskupski , Stephan Kleber

With the rising human-like precision of Large Language Models (LLMs) in numerous tasks, their utilization in a variety of real-world applications is becoming more prevalent. Several studies have shown that LLMs excel on many standard NLP…

Computation and Language · Computer Science 2024-04-03 Rishav Hada , Varun Gumma , Mohamed Ahmed , Kalika Bali , Sunayana Sitaram

While many researchers use Large Language Models (LLMs) through chat-based access, their real potential lies in leveraging LLMs via application programming interfaces (APIs). This paper conceptualizes LLMs as universal text processing…

Computation and Language · Computer Science 2026-03-23 Ivan Zupic

The integration of Large Language Models (LLMs) into recommendation systems has introduced unprecedented capabilities for natural language understanding, explanation generation, and conversational interactions. However, existing evaluation…

Information Retrieval · Computer Science 2026-01-28 Sushant Mehta

Traditional reference-based metrics, such as BLEU and ROUGE, are less effective for assessing outputs from Large Language Models (LLMs) that produce highly creative or superior-quality text, or in situations where reference outputs are…

Human-Computer Interaction · Computer Science 2024-07-08 Qian Pan , Zahra Ashktorab , Michael Desmond , Martin Santillan Cooper , James Johnson , Rahul Nair , Elizabeth Daly , Werner Geyer
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