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Hospital administration departments handle a wide range of operational tasks and, in large hospitals, process over 10,000 requests per day, driving growing interest in LLM-based automation. However, prior work has focused primarily on…

Artificial Intelligence · Computer Science 2026-04-16 Jun-Min Lee , Meong Hi Son , Edward Choi

LLM-based agents score well on search benchmarks, yet real users consistently find results unsatisfying, revealing a persistent evaluation-experience gap. We attribute this gap to existing benchmarks' reliance on over-specified queries,…

Computation and Language · Computer Science 2026-05-28 Xiaohongshu Inc

Vision-language models (VLMs) aligned with general human objectives, such as being harmless and hallucination-free, have become valuable assistants of humans in managing visual tasks. However, people with diversified backgrounds have…

Artificial Intelligence · Computer Science 2025-06-03 Yongqi Li , Shen Zhou , Xiaohu Li , Xin Miao , Jintao Wen , Mayi Xu , Jianhao Chen , Birong Pan , Hankun Kang , Yuanyuan Zhu , Ming Zhong , Tieyun Qian

Large Language Models (LLMs) excel in handling general knowledge tasks, yet they struggle with user-specific personalization, such as understanding individual emotions, writing styles, and preferences. Personalized Large Language Models…

Artificial Intelligence · Computer Science 2025-09-23 Jiahong Liu , Zexuan Qiu , Zhongyang Li , Quanyu Dai , Wenhao Yu , Jieming Zhu , Minda Hu , Menglin Yang , Tat-Seng Chua , Irwin King

With the growing demand for intelligent in-vehicle experiences, vehicle-based agents are evolving from simple assistants to long-term companions. This evolution requires agents to continuously model multi-user preferences and make reliable…

Artificial Intelligence · Computer Science 2026-03-26 Yuhao Chen , Yi Xu , Xinyun Ding , Xiang Fang , Shuochen Liu , Luxi Lin , Qingyu Zhang , Ya Li , Quan Liu , Tong Xu

Multi-modal large language models have garnered significant interest recently. Though, most of the works focus on vision-language multi-modal models providing strong capabilities in following vision-and-language instructions. However, we…

Computation and Language · Computer Science 2023-09-19 Yu Shu , Siwei Dong , Guangyao Chen , Wenhao Huang , Ruihua Zhang , Daochen Shi , Qiqi Xiang , Yemin Shi

Recommender systems (RecSys) are widely used across various modern digital platforms and have garnered significant attention. Traditional recommender systems usually focus only on fixed and simple recommendation scenarios, making it…

Information Retrieval · Computer Science 2026-02-03 Jiani Huang , Shijie Wang , Liang-bo Ning , Wenqi Fan , Shuaiqiang Wang , Dawei Yin , Qing Li

Large Language Models (LLMs) are increasingly employed for simulating human behaviors across diverse domains. However, our position is that current LLM-based human simulations remain insufficiently reliable, as evidenced by significant…

Computation and Language · Computer Science 2025-12-02 Qian Wang , Jiaying Wu , Zichen Jiang , Zhenheng Tang , Bingqiao Luo , Nuo Chen , Wei Chen , Bingsheng He

People with visual impairments perceive their environment non-visually and often use AI-powered assistive tools to obtain textual descriptions of visual information. Recent large vision-language model-based AI-powered tools like Be My AI…

Human-Computer Interaction · Computer Science 2024-07-15 Jingyi Xie , Rui Yu , He Zhang , Sooyeon Lee , Syed Masum Billah , John M. Carroll

Large language model (LLM) simulations of human behavior have the potential to revolutionize the social and behavioral sciences, if and only if they faithfully reflect real human behaviors. Current evaluations of simulation fidelity are…

Computation and Language · Computer Science 2026-04-14 Tiancheng Hu , Joachim Baumann , Lorenzo Lupo , Nigel Collier , Dirk Hovy , Paul Röttger

Large Language Models (LLMs) have shown strong potential as conversational agents. Yet, their effectiveness remains limited by deficiencies in robust long-term memory, particularly in complex, long-term web-based services such as online…

Computation and Language · Computer Science 2026-02-03 Tiantian Chen , Jiaqi Lu , Ying Shen , Lin Zhang

Large language models (LLMs) have traditionally been aligned through one-size-fits-all approaches that assume uniform human preferences, fundamentally overlooking the diversity in user values and needs. This paper introduces a comprehensive…

Computation and Language · Computer Science 2025-05-23 Jia-Nan Li , Jian Guan , Songhao Wu , Wei Wu , Rui Yan

Virtual Reality (VR) systems collect fine-grained behavioral and biometric data, yet privacy policies are rarely read or understood due to their complex language, length, and poor integration into users' interaction workflows. To lower the…

Human-Computer Interaction · Computer Science 2026-03-03 Vincent Freiberger , Moritz Dresch , Florian Alt , Arthur Fleig , Viktorija Paneva

With the rapid advancement of Large Language Models (LLMs) in code generation, human-AI interaction is evolving from static text responses to dynamic, interactive HTML-based applications, which we term MiniApps. These applications require…

Artificial Intelligence · Computer Science 2026-05-11 Zuhao Zhang , Chengyue Yu , Yuante Li , Chenyi Zhuang , Linjian Mo , Shuai Li

As large language models (LLMs) are increasingly deployed as interactive agents, open-ended human-AI interactions can involve deceptive behaviors with serious real-world consequences, yet existing evaluations remain largely…

Artificial Intelligence · Computer Science 2026-02-09 Yichen Wu , Qianqian Gao , Xudong Pan , Geng Hong , Min Yang

Large language model (LLM) applications, such as ChatGPT, are a powerful tool for online information-seeking (IS) and problem-solving tasks. However, users still face challenges initializing and refining prompts, and their cognitive…

Human-Computer Interaction · Computer Science 2024-02-12 Ben Wang , Jiqun Liu , Jamshed Karimnazarov , Nicolas Thompson

Personalized AI assistants, a hallmark of the human-like capabilities of Large Language Models (LLMs), are a challenging application that intertwines multiple problems in LLM research. Despite the growing interest in the development of…

Computation and Language · Computer Science 2025-06-03 Jisoo Mok , Ik-hwan Kim , Sangkwon Park , Sungroh Yoon

As Large Language Models (LLMs) are increasingly adopted in software engineering, recently in the form of conversational assistants, ensuring these technologies align with developers' needs is essential. The limitations of traditional…

Software Engineering · Computer Science 2025-02-13 Jonan Richards , Mairieli Wessel

Social simulation is transforming traditional social science research by modeling human behavior through interactions between virtual individuals and their environments. With recent advances in large language models (LLMs), this approach…

User simulators are increasingly leveraged to build interactive AI assistants, yet how to measure the quality of these simulators remains an open question. In this work, we show how simulator quality can be quantified in terms of its…

Computation and Language · Computer Science 2026-05-12 Joseph Suh , Ayush Raj , Minwoo Kang , Serina Chang