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Detailed feedback on courses and lecture content is essential for their improvement and also serves as a tool for reflection. However, feedback methods are often only used sporadically, especially in mass courses, because collecting and…

Computers and Society · Computer Science 2024-04-16 Armin Egetenmeier , Sven Strickroth

One of the major challenges for collective intelligence is inconsistency, which is unavoidable whenever subjective assessments are involved. Pairwise comparisons allow one to represent such subjective assessments and to process them by…

Artificial Intelligence · Computer Science 2015-08-06 J. Fueloep , W. W. Koczkodaj , S. J. Szarek

Conversational recommender systems (CRS) are interactive agents that support their users in recommendation-related goals through multi-turn conversations. Generally, a CRS can be evaluated in various dimensions. Today's CRS mainly rely on…

Human-Computer Interaction · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar jannach

Surveys are widely used in social sciences to understand human behavior, but their implementation often involves iterative adjustments that demand significant effort and resources. To this end, researchers have increasingly turned to large…

Computers and Society · Computer Science 2024-12-06 Sunwoong Kim , Jongho Jeong , Jin Soo Han , Donghyuk Shin

Estimating personal well-being draws increasing attention particularly from healthcare and pharmaceutical industries. We propose an approach to estimate personal well-being in terms of various measurements such as anxiety, sleep quality and…

Computation and Language · Computer Science 2019-10-23 Samuel Kim , Namhee Kwon , Henry O'Connell

Large language models (LLMs) often exhibit strong biases, e.g, against women or in favor of the number 7. We investigate whether LLMs would be able to output less biased answers when allowed to observe their prior answers to the same…

Machine Learning · Computer Science 2025-05-27 An Vo , Mohammad Reza Taesiri , Daeyoung Kim , Anh Totti Nguyen

Prompts are how humans communicate with LLMs. Informative prompts are essential for guiding LLMs to produce the desired output. However, prompt engineering is often tedious and time-consuming, requiring significant expertise, limiting its…

Computation and Language · Computer Science 2024-08-09 Liat Ein-Dor , Orith Toledo-Ronen , Artem Spector , Shai Gretz , Lena Dankin , Alon Halfon , Yoav Katz , Noam Slonim

Predictions and generations from large language models are increasingly being explored as an aid in limited data regimes, such as in computational social science and human subjects research. While prior technical work has mainly explored…

Machine Learning · Computer Science 2025-10-09 Yewon Byun , Shantanu Gupta , Zachary C. Lipton , Rachel Leah Childers , Bryan Wilder

With the growing prevalence of psychological interventions, it is vital to have measures which rate the effectiveness of psychological care to assist in training, supervision, and quality assurance of services. Traditionally, quality…

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more…

Information Retrieval · Computer Science 2025-08-08 Tongyoung Kim , Jeongeun Lee , Soojin Yoon , Sunghwan Kim , Dongha Lee

Conversational AI systems combine AI-based solutions with the flexibility of conversational interfaces. However, most existing testing solutions do not straightforwardly adapt to the characteristics of conversational interaction or to the…

Software Engineering · Computer Science 2026-02-04 Elena Masserini

We introduce a new convolutional AutoEncoder architecture for user modelling and recommendation tasks with several improvements over the state of the art. Firstly, our model has the flexibility to learn a set of associations and…

Machine Learning · Computer Science 2025-09-10 Antoine Ledent , Petr Kasalický , Rodrigo Alves , Hady W. Lauw

Mental-health support is increasingly mediated by conversational systems (e.g., LLM-based tools), but users often lack structured ways to audit the quality and potential risks of the support they receive. We introduce CounselReflect, an…

Computation and Language · Computer Science 2026-04-01 Yahan Li , Chaohao Du , Zeyang Li , Christopher Chun Kuizon , Shupeng Cheng , Angel Hsing-Chi Hwang , Adam C. Frank , Ruishan Liu

The advent of large language models (LLMs) has dramatically advanced the state-of-the-art in numerous natural language generation tasks. For LLMs to be applied reliably, it is essential to have an accurate measure of their confidence.…

Computation and Language · Computer Science 2024-06-05 Zhen Lin , Shubhendu Trivedi , Jimeng Sun

Understanding human attitudes, preferences, and behaviors through social surveys is essential for academic research and policymaking. Yet traditional surveys face persistent challenges, including fixed-question formats, high costs, limited…

Computation and Language · Computer Science 2025-11-14 Chenxi Lin , Weikang Yuan , Zhuoren Jiang , Biao Huang , Ruitao Zhang , Jianan Ge , Yueqian Xu , Jianxing Yu

Many text generation applications require the generated text to be factually consistent with input information. Automatic evaluation of factual consistency is challenging. Previous work has developed various metrics that often depend on…

Computation and Language · Computer Science 2023-05-29 Yuheng Zha , Yichi Yang , Ruichen Li , Zhiting Hu

Conversational systems have become increasingly popular as a way for humans to interact with computers. To be able to provide intelligent responses, conversational systems must correctly model the structure and semantics of a conversation.…

Computation and Language · Computer Science 2018-06-19 Svitlana Vakulenko , Maarten de Rijke , Michael Cochez , Vadim Savenkov , Axel Polleres

Despite a surge collection of XAI methods, users still struggle to obtain required AI explanations. Previous research suggests chatbots as dynamic solutions, but the effective design of conversational XAI agents for practical human needs…

Human-Computer Interaction · Computer Science 2023-10-30 Hua Shen , Chieh-Yang Huang , Tongshuang Wu , Ting-Hao 'Kenneth' Huang

User satisfaction with AI assistants is highly personalized: the same response may satisfy one user but disappoint another depending on what each user expects and what they have asked for before. Existing automatic evaluation methods mostly…

Computation and Language · Computer Science 2026-05-29 Zhefan Wang , Zhiqiang Guo , Weizhi Ma , Min Zhang , Quanjia Yan , Hengliang Luo
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