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LLM-based user simulation is the primary mechanism for end-to-end agent evaluation, yet simulated users are poor proxies for real humans: unconstrained LLM defaults produce a Formalism Ceiling (style match rates of 6-8% against real users),…

Human-Computer Interaction · Computer Science 2026-05-21 Ming Zhu , Juntao Tan , Rithesh Murthy , Jielin Qiu , Liangwei Yang , Wenting Zhao , Silvio Savarese , Shelby Heinecke , Huan Wang

LLM-powered agents are both a promising new technology and a source of complexity, where choices about models, tools, and prompting can affect their usefulness. While numerous benchmarks measure agent accuracy across domains, they mostly…

Large language models (LLMs) are increasingly used as simulated participants in social science experiments, but their behavior is often unstable and highly sensitive to design choices. Prior evaluations frequently conflate base-model…

Artificial Intelligence · Computer Science 2026-02-03 Xuan Liu , Haoyang Shang , Zizhang Liu , Xinyan Liu , Yunze Xiao , Yiwen Tu , Haojian Jin

Large Language Model (LLM) agents are increasingly deployed in settings where they interact with a wide variety of people, including users who are unclear, impatient, or reluctant to share information. However, collecting real interaction…

Artificial Intelligence · Computer Science 2026-05-14 Harshita Chopra , Kshitish Ghate , Aylin Caliskan , Tadayoshi Kohno , Chirag Shah , Natasha Jaques

Large language models (LLMs) are increasingly used in interactive applications, and human evaluation remains the gold standard for assessing their performance in multi-turn conversations. Since human studies are costly, time-consuming, and…

Computation and Language · Computer Science 2025-10-10 Yao Dou , Michel Galley , Baolin Peng , Chris Kedzie , Weixin Cai , Alan Ritter , Chris Quirk , Wei Xu , Jianfeng Gao

User simulators are increasingly leveraged to build interactive AI assistants, yet how to measure the quality of these simulators remains an open question. In this work, we show how simulator quality can be quantified in terms of its…

Computation and Language · Computer Science 2026-05-12 Joseph Suh , Ayush Raj , Minwoo Kang , Serina Chang

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

As user simulators are increasingly used for interactive training and evaluation of AI assistants, it is essential that they represent the diverse behaviors of real users. While existing works train user simulators to generate human-like…

Computation and Language · Computer Science 2026-05-11 Shuhaib Mehri , Philippe Laban , Sumuk Shashidhar , Marwa Abdulhai , Sergey Levine , Michel Galley , Dilek Hakkani-Tür

Recent research shows that LLM Agents can generate ``believable'' human behaviors via prompt-only methods, and such agents have been increasingly adopted in downstream applications. However, existing evaluation of these agents only focuses…

Computation and Language · Computer Science 2026-04-30 Yuxuan Lu , Jing Huang , Yan Han , Bingsheng Yao , Sisong Bei , Jiri Gesi , Yaochen Xie , Yisi Sang , Zheshen , Wang , Qi He , Dakuo Wang

Large Language Models (LLMs) are increasingly used to simulate how specific users respond to a given context, enabling more user-centric applications that rely on user feedback. However, existing user simulators mostly imitate surface-level…

Computation and Language · Computer Science 2026-03-05 Shirley Wu , Evelyn Choi , Arpandeep Khatua , Zhanghan Wang , Joy He-Yueya , Tharindu Cyril Weerasooriya , Wei Wei , Diyi Yang , Jure Leskovec , James Zou

Simulating high quality user behavior data has always been a fundamental problem in human-centered applications, where the major difficulty originates from the intricate mechanism of human decision process. Recently, substantial evidences…

Information Retrieval · Computer Science 2024-02-16 Lei Wang , Jingsen Zhang , Hao Yang , Zhiyuan Chen , Jiakai Tang , Zeyu Zhang , Xu Chen , Yankai Lin , Ruihua Song , Wayne Xin Zhao , Jun Xu , Zhicheng Dou , Jun Wang , Ji-Rong Wen

Agentic benchmarks increasingly rely on LLM-simulated users to scalably evaluate agent performance, yet the robustness, validity, and fairness of this approach remain unexamined. Through a user study with participants across the United…

Human-Computer Interaction · Computer Science 2026-01-29 Preethi Seshadri , Samuel Cahyawijaya , Ayomide Odumakinde , Sameer Singh , Seraphina Goldfarb-Tarrant

User simulators can rapidly generate a large volume of timely user behavior data, providing a testing platform for reinforcement learning-based recommender systems, thus accelerating their iteration and optimization. However, prevalent user…

Information Retrieval · Computer Science 2024-12-24 Zijian Zhang , Shuchang Liu , Ziru Liu , Rui Zhong , Qingpeng Cai , Xiangyu Zhao , Chunxu Zhang , Qidong Liu , Peng Jiang

Large language model (LLM) simulations of human behavior have the potential to revolutionize the social and behavioral sciences, if and only if they faithfully reflect real human behaviors. Current evaluations of simulation fidelity are…

Computation and Language · Computer Science 2026-04-14 Tiancheng Hu , Joachim Baumann , Lorenzo Lupo , Nigel Collier , Dirk Hovy , Paul Röttger

In recent years, AI has demonstrated remarkable capabilities in simulating human behaviors, particularly those implemented with large language models (LLMs). However, due to the lack of systematic evaluation of LLMs' simulated behaviors,…

Computation and Language · Computer Science 2024-06-18 Yang Xiao , Yi Cheng , Jinlan Fu , Jiashuo Wang , Wenjie Li , Pengfei Liu

While rapid advances in large language models (LLMs) are reshaping data-driven intelligent education, accurately simulating students remains an important but challenging bottleneck for scalable educational data collection, evaluation, and…

Computers and Society · Computer Science 2025-12-05 Haoxuan Li , Jifan Yu , Xin Cong , Yang Dang , Daniel Zhang-li , Lu Mi , Yisi Zhan , Huiqin Liu , Zhiyuan Liu

User simulators are crucial for replicating human interactions with dialogue systems, supporting both collaborative training and automatic evaluation, especially for large language models (LLMs). However, current role-playing methods face…

Computation and Language · Computer Science 2025-07-01 Kuang Wang , Xianfei Li , Shenghao Yang , Li Zhou , Feng Jiang , Haizhou Li

The humanlike responses of large language models (LLMs) have prompted social scientists to investigate whether LLMs can be used to simulate human participants in experiments, opinion polls and surveys. Of central interest in this line of…

Computation and Language · Computer Science 2024-05-14 Nikolay B Petrov , Gregory Serapio-García , Jason Rentfrow

Large Language Model (LLM) agents have been increasingly adopted as simulation tools to model humans in social science and role-playing applications. However, one fundamental question remains: can LLM agents really simulate human behavior?…

Artificial Intelligence · Computer Science 2024-11-04 Chengxing Xie , Canyu Chen , Feiran Jia , Ziyu Ye , Shiyang Lai , Kai Shu , Jindong Gu , Adel Bibi , Ziniu Hu , David Jurgens , James Evans , Philip Torr , Bernard Ghanem , Guohao Li

Large Language Models (LLMs) are increasingly used to power autonomous agents for complex, multi-step tasks. However, human-agent interaction remains pointwise and reactive: users approve or correct individual actions to mitigate immediate…

Human-Computer Interaction · Computer Science 2026-03-13 Gaole He , Brian Y. Lim
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