English
Related papers

Related papers: Consumer Rights and Algorithms

200 papers

Algorithmic decision-making and similar types of artificial intelligence (AI) may lead to improvements in all sectors of society, but can also have discriminatory effects. While current non-discrimination law offers people some protection,…

Computers and Society · Computer Science 2025-09-12 Janneke Gerards , Frederik Zuiderveen Borgesius

This paper presents the risks and opportunities of big data and the potential social benefits it can bring. The research is based on an analysis of the societal impacts observed in a set of six case studies across different European…

Computers and Society · Computer Science 2017-04-12 Martí Cuquet , Guillermo Vega-Gorgojo , Hans Lammerant , Rachel Finn , Umair ul Hassan

As information economies burgeon, they unlock innovation and economic wealth while posing novel threats to civil liberties and altering power dynamics between individuals, companies, and governments. Legislatures have reacted with privacy…

Computers and Society · Computer Science 2025-05-01 Yujin Potter , Ella Corren , Gonzalo Munilla Garrido , Chris Hoofnagle , Dawn Song

Although deceptive design patterns are subject to growing regulatory oversight, enforcement races to keep up with the scale of the problem. One promising solution is automated detection tools, many of which are developed within academia. We…

Human-Computer Interaction · Computer Science 2026-02-19 Arianna Rossi , Simon Parkin

Many individuals are concerned about the governance of machine learning systems and the prevention of algorithmic harms. The EU's recent General Data Protection Regulation (GDPR) has been seen as a core tool for achieving better governance…

Machine Learning · Computer Science 2018-10-17 Michael Veale , Reuben Binns , Lilian Edwards

Algorithms are becoming more widely used in business, and businesses are becoming increasingly concerned that their algorithms will cause significant reputational or financial damage. We should emphasize that any of these damages stem from…

Computers and Society · Computer Science 2021-07-30 Ramya Akula , Ivan Garibay

This chapter examines the policy implications of behavioural sciences insights for the regulation of privacy on the Internet, by focusing in particular on behavioural targeting. This marketing technique involves tracking people's online…

Computers and Society · Computer Science 2025-11-26 Frederik Zuiderveen Borgesius

Recent changes to data protection regulation, particularly in Europe, are changing the design landscape for smart devices, requiring new design techniques to ensure that devices are able to adequately protect users' data. A particularly…

Human-Computer Interaction · Computer Science 2019-10-07 Martin J Kraemer , William Seymour , Reuben Binns , Max Van Kleek , Ivan Flechais

Modern software has been an integral part of everyday activities in many disciplines and application contexts. Introducing intelligent automation by leveraging artificial intelligence (AI) led to break-throughs in many fields. The…

Software Engineering · Computer Science 2024-02-20 Sallam Abualhaija , Marcello Ceci , Lionel Briand

Almost every industry today confronts the potential role of artificial intelligence and machine learning in its future. While many studies examine AI in consumer marketing, less attention addresses AI's role in creating and selecting…

Computers and Society · Computer Science 2026-01-27 Sonia Katyal , Aniket Kesari

Big data has become a great asset for many organizations, promising improved operations and new business opportunities. However, big data has increased access to sensitive information that when processed can directly jeopardize the privacy…

Cryptography and Security · Computer Science 2018-11-22 Nils Gruschka , Vasileios Mavroeidis , Kamer Vishi , Meiko Jensen

We increasingly live in a world where there is a balance between the rights to privacy and the requirements for consent, and the rights of society to protect itself. Within this world, there is an ever-increasing requirement to protect the…

Computers and Society · Computer Science 2019-07-30 Simon Dyson , William J Buchanan , Liam Bell

This paper introduces the strategic approach to regulating personal data and the normative foundations of the European Union's General Data Protection Regulation ('GDPR'). We explain the genesis of the GDPR, which is best understood as an…

Computers and Society · Computer Science 2025-10-06 Chris Jay Hoofnagle , Bart van der Sloot , Frederik Zuiderveen Borgesius

Online services pervasively employ manipulative designs (i.e., dark patterns) to influence users to purchase goods and subscriptions, spend more time on-site, or mindlessly accept the harvesting of their personal data. To protect users from…

Human-Computer Interaction · Computer Science 2021-06-02 Kerstin Bongard-Blanchy , Arianna Rossi , Salvador Rivas , Sophie Doublet , Vincent Koenig , Gabriele Lenzini

We need to rethink our approach to defend privacy on the internet. Currently, policymakers focus heavily on the idea of informed consent as a means to defend privacy. For instance, in many countries the law requires firms to obtain an…

Computers and Society · Computer Science 2025-12-08 Frederik Zuiderveen Borgesius

With the progressive digitalisation of a majority of services to communities and individuals, humankind is facing new challenges. While energy sources are rapidly dwindling and rigorous choices have to be made to ensure the sustainability…

Computers and Society · Computer Science 2020-02-17 Birgitta Dresp-Langley

Artificial intelligence is set to revolutionize social and political life in unpredictable ways, raising questions about the principles that ought to guide its development and regulation. By examining digital advertising and social media…

Computers and Society · Computer Science 2025-10-02 Matthew David Hamilton

We need to rethink our approach to defend privacy on the internet. Currently, policymakers focus heavily on the idea of informed consent as a means to defend privacy. For instance, in many countries the law requires firms to obtain an…

Computers and Society · Computer Science 2025-12-08 Frederik Zuiderveen Borgesius

Central to privacy concerns is that firms may use consumer data to price discriminate. A common policy response is that consumers should be given control over which firms access their data and how. Since firms learn about a consumer's…

Theoretical Economics · Economics 2020-08-18 S. Nageeb Ali , Greg Lewis , Shoshana Vasserman

Technological progress has led to powerful computers and communication technologies that penetrate nowadays all areas of science, industry and our private lives. As a consequence, all these areas are generating digital traces of data…

General Literature · Computer Science 2022-09-14 Frank Emmert-Streib