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Existing benchmarks for conversational AI agents simulate single-control environments, where only the AI agent can use tools to interact with the world, while the user remains a passive information provider. This differs from real-world…

Artificial Intelligence · Computer Science 2025-06-10 Victor Barres , Honghua Dong , Soham Ray , Xujie Si , Karthik Narasimhan

Large language models (LLMs) demonstrate strong potential as agents for tool invocation due to their advanced comprehension and planning capabilities. Users increasingly rely on LLM-based agents to solve complex missions through iterative…

Artificial Intelligence · Computer Science 2025-04-17 Peijie Yu , Yifan Yang , Jinjian Li , Zelong Zhang , Haorui Wang , Xiao Feng , Feng Zhang

Recent advances in large language models (LLMs) have increased the demand for comprehensive benchmarks to evaluate their capabilities as human-like agents. Existing benchmarks, while useful, often focus on specific application scenarios,…

With the rapid development of mobile intelligent assistant technologies, multi-modal AI assistants have become essential interfaces for daily user interactions. However, current evaluation methods face challenges including high manual…

Artificial Intelligence · Computer Science 2025-10-22 Meiping Wang , Jian Zhong , Rongduo Han , Liming Kang , Zhengkun Shi , Xiao Liang , Xing Lin , Nan Gao , Haining Zhang

Full-duplex voice agents--systems that listen and speak simultaneously--are rapidly moving from research to production. However, existing evaluations address conversational dynamics and task completion in isolation. We introduce…

Sound · Computer Science 2026-03-17 Soham Ray , Keshav Dhandhania , Victor Barres , Karthik Narasimhan

As Large Language Models (LLMs) transition from static tools to autonomous agents, traditional evaluation benchmarks that measure performance on downstream tasks are becoming insufficient. These methods fail to capture the emergent social…

Artificial Intelligence · Computer Science 2025-10-03 Zarreen Reza

While both agent interaction and personalisation are vibrant topics in research on large language models (LLMs), there has been limited focus on the effect of language interaction on the behaviour of persona-conditioned LLM agents. Such an…

Computation and Language · Computer Science 2024-02-06 Ivar Frisch , Mario Giulianelli

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

This survey examines evaluation methods for large language model (LLM)-based agents in multi-turn conversational settings. Using a PRISMA-inspired framework, we systematically reviewed nearly 250 scholarly sources, capturing the state of…

Computation and Language · Computer Science 2026-01-06 Shengyue Guan , Jindong Wang , Jiang Bian , Bin Zhu , Jian-guang Lou , Haoyi Xiong

As Large Language Models (LLMs) have become integral to both research and daily operations, rigorous evaluation is crucial. This assessment is important not only for individual tasks but also for understanding their societal impact and…

Software Engineering · Computer Science 2024-04-02 Zeeshan Rasheed , Muhammad Waseem , Kari Systä , Pekka Abrahamsson

With the recent rapid advancement of Agentic Intelligence, agentic tool use in LLMs has become increasingly important. During multi-turn interactions between agents and users, the dynamic, uncertain, and stochastic nature of user demands…

Artificial Intelligence · Computer Science 2025-08-27 Weikang Zhao , Xili Wang , Chengdi Ma , Lingbin Kong , Zhaohua Yang , Mingxiang Tuo , Xiaowei Shi , Yitao Zhai , Xunliang Cai

Mobile agents are essential for automating tasks in complex and dynamic mobile environments. As foundation models evolve, the demands for agents that can adapt in real-time and process multimodal data have grown. This survey provides a…

Artificial Intelligence · Computer Science 2025-09-16 Biao Wu , Yanda Li , Zhiwei Zhang , Yunchao Wei , Meng Fang , Ling Chen

The integration of large language model (LLM) agents into telecom networks introduces new challenges, related to intent recognition, tool execution, and resolution generation, while taking into consideration different operational…

Computation and Language · Computer Science 2026-04-09 Lina Bariah , Brahim Mefgouda , Farbod Tavakkoli , Enrique Molero , Louis Powell , Merouane Debbah

Large-language-model (LLM) agents exhibit complex, context-sensitive behaviour that quickly renders static benchmarks and ad-hoc manual testing obsolete. We present Neo, a configurable, multi-agent framework that automates realistic,…

As NLP evaluation shifts from static benchmarks to multi-turn interactive settings, LLM-based simulators have become widely used as user proxies, serving two roles: generating user turns and providing evaluation signals. Yet, these…

Artificial Intelligence · Computer Science 2026-03-13 Xuhui Zhou , Weiwei Sun , Qianou Ma , Yiqing Xie , Jiarui Liu , Weihua Du , Sean Welleck , Yiming Yang , Graham Neubig , Sherry Tongshuang Wu , Maarten Sap

The rapid adoption of Large Language Models (LLMs) in interactive systems has enabled the creation of dynamic, open-ended Role-Playing Agents (RPAs). However, evaluating these agents remains a significant challenge, as standard NLP metrics…

Computation and Language · Computer Science 2026-04-14 Riccardo Rosati , Edoardo Colucci , Massimiliano Bolognini , Adriano Mancini , Paolo Sernani

With the remarkable advancements of large language models (LLMs), LLM-based agents have become a research hotspot in human-computer interaction. However, there is a scarcity of benchmarks available for LLM-based mobile agents. Benchmarking…

Artificial Intelligence · Computer Science 2024-07-02 Shihan Deng , Weikai Xu , Hongda Sun , Wei Liu , Tao Tan , Jianfeng Liu , Ang Li , Jian Luan , Bin Wang , Rui Yan , Shuo Shang

LLM-powered agents are both a promising new technology and a source of complexity, where choices about models, tools, and prompting can affect their usefulness. While numerous benchmarks measure agent accuracy across domains, they mostly…

While large language models (LLMs) afford new possibilities for user modeling and approximation of human behaviors, they often fail to capture the multidimensional nuances of individual users. In this work, we introduce PersonaTwin, a…

Computation and Language · Computer Science 2025-08-18 Sihan Chen , John P. Lalor , Yi Yang , Ahmed Abbasi

Recent advancements in multimodal large language models (MLLMs) have shown exceptional potential in enabling mobile-using agents to autonomously execute human instructions. However, fully automated agents often try to execute tasks even…

Computation and Language · Computer Science 2026-05-28 Zheng Wu , Pengzhou Cheng , Zongru Wu , Yuan Guo , Tianjie Ju , Aston Zhang , Gongshen Liu , Zhuosheng Zhang
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