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Responding to the thousands of student questions on online QA platforms each semester has a considerable human cost, particularly in computing courses with rapidly growing enrollments. To address the challenges of scalable and intelligent…

Machine Learning · Computer Science 2023-12-20 Yann Hicke , Anmol Agarwal , Qianou Ma , Paul Denny

Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing…

Computation and Language · Computer Science 2025-03-10 Xuanqing Liu , Luyang Kong , Wei Niu , Afshin Khashei , Belinda Zeng , Steve Johnson , Jon Jay , Davor Golac , Matt Pope

Automated essay scoring (AES) research often relies on rank-based correlation metrics to validate analytic assessment. However, such metrics obscure both intrinsic intercorrelations among analytic dimensions that arise from the structure of…

Computation and Language · Computer Science 2026-05-07 Stefano Bannò , Kate Knill , Mark Gales

Recent progress in deep research systems has been impressive, but evaluation still lags behind real user needs. Existing benchmarks predominantly assess final reports using fixed rubrics, failing to evaluate the underlying research process.…

The advancement of large language models (LLMs) has outpaced traditional evaluation methodologies. This progress presents novel challenges, such as measuring human-like psychological constructs, moving beyond static and task-specific…

Computation and Language · Computer Science 2026-03-12 Haoran Ye , Jing Jin , Yuhang Xie , Xin Zhang , Guojie Song

The explosion of high-performing conversational language models (LMs) has spurred a shift from classic natural language processing (NLP) benchmarks to expensive, time-consuming and noisy human evaluations - yet the relationship between…

While recent advancements in aligning Large Language Models (LLMs) with recommendation tasks have shown great potential and promising performance overall, these aligned recommendation LLMs still face challenges in complex scenarios. This is…

Information Retrieval · Computer Science 2025-02-18 Yi Fang , Wenjie Wang , Yang Zhang , Fengbin Zhu , Qifan Wang , Fuli Feng , Xiangnan He

Recommender systems play a critical role in enhancing user experience by providing personalized suggestions based on user preferences. Traditional approaches often rely on explicit numerical ratings or assume access to fully ranked lists of…

Information Retrieval · Computer Science 2025-08-22 Bahar Boroomand , James R. Wright

Evaluating long-form responses to research queries heavily relies on expert annotators, restricting attention to areas like AI where researchers can conveniently enlist colleagues. Yet, research expertise is abundant: survey articles…

Computation and Language · Computer Science 2025-12-22 Li S. Yifei , Allen Chang , Chaitanya Malaviya , Mark Yatskar

One objective of Speech Quality Assessment (SQA) is to estimate the ranks of synthetic speech systems. However, recent SQA models are typically trained using low-precision direct scores such as mean opinion scores (MOS) as the training…

Audio and Speech Processing · Electrical Eng. & Systems 2023-08-30 Cheng-Hung Hu , Yusuke Yasuda , Tomoki Toda

Aligning large language models (LLMs) with human preferences has been recognized as the key to improving LLMs' interaction quality. However, in this pluralistic world, human preferences can be diversified due to annotators' different…

Artificial Intelligence · Computer Science 2024-10-08 Dun Zeng , Yong Dai , Pengyu Cheng , Longyue Wang , Tianhao Hu , Wanshun Chen , Nan Du , Zenglin Xu

Scientists often use meta-analysis to characterize the impact of an intervention on some outcome of interest across a body of literature. However, threats to the utility and validity of meta-analytic estimates arise when scientists average…

Human-Computer Interaction · Computer Science 2023-02-21 Alex Kale , Sarah Lee , Terrance Goan , Elizabeth Tipton , Jessica Hullman

The proliferation of open-source Large Language Models (LLMs) from various institutions has highlighted the urgent need for comprehensive evaluation methods. However, current evaluation platforms, such as the widely recognized HuggingFace…

Computation and Language · Computer Science 2024-11-01 Fanghua Ye , Mingming Yang , Jianhui Pang , Longyue Wang , Derek F. Wong , Emine Yilmaz , Shuming Shi , Zhaopeng Tu

Leveraging Multi-modal Large Language Models (MLLMs) to accelerate frontier scientific research is promising, yet how to rigorously evaluate such systems remains unclear. Existing benchmarks mainly focus on single-document understanding,…

Artificial Intelligence · Computer Science 2026-04-14 Lei Xiong , Huaying Yuan , Zheng Liu , Zhao Cao , Zhicheng Dou

Evaluating answers from state-of-the-art large language models (LLMs) is challenging: lexical metrics miss semantic nuances, whereas "LLM-as-Judge" scoring is computationally expensive. We re-evaluate a lightweight alternative --…

Computation and Language · Computer Science 2025-11-12 Sai Shridhar Balamurali , Lu Cheng

Relevance judgments are crucial for evaluating information retrieval systems, but traditional human-annotated labels are time-consuming and expensive. As a result, many researchers turn to automatic alternatives to accelerate method…

Information Retrieval · Computer Science 2025-07-15 Naghmeh Farzi , Laura Dietz

The conventional Cranfield paradigm struggles to effectively capture user satisfaction due to its weak correlation between relevance and satisfaction, alongside the high costs of relevance annotation in building test collections. To tackle…

Information Retrieval · Computer Science 2025-06-12 Xingzhu Wang , Erhan Zhang , Yiqun Chen , Jinghan Xuan , Yucheng Hou , Yitong Xu , Ying Nie , Shuaiqiang Wang , Dawei Yin , Jiaxin Mao

Receiving timely and personalized feedback is essential for second-language learners, especially when human instructors are unavailable. This study explores the effectiveness of Large Language Models (LLMs), including both proprietary and…

Computation and Language · Computer Science 2025-02-25 Changrong Xiao , Wenxing Ma , Qingping Song , Sean Xin Xu , Kunpeng Zhang , Yufang Wang , Qi Fu

Ensuring that large language models (LLMs) reflect diverse user values and preferences is crucial as their user bases expand globally. It is therefore encouraging to see the growing interest in LLM personalization within the research…

Computation and Language · Computer Science 2024-06-18 Yijiang River Dong , Tiancheng Hu , Nigel Collier

Linguistic bias in online news and social media is widespread but difficult to measure. Yet, its identification and quantification remain difficult due to subjectivity, context dependence, and the scarcity of high-quality gold-label…

Information Retrieval · Computer Science 2025-12-17 Fabian Haak , Philipp Schaer