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Evaluation has always been a key challenge in the development of artificial intelligence (AI) based software, due to the technical complexity of the software artifact and, often, its embedding in complex sociotechnical processes. Recent…

Computers and Society · Computer Science 2018-10-23 Alun Preece , Rob Ashelford , Harry Armstrong , Dave Braines

Trust is an important factor in people's interactions with AI systems. However, there is a lack of empirical studies examining how real end-users trust or distrust the AI system they interact with. Most research investigates one aspect of…

Human-Computer Interaction · Computer Science 2023-05-16 Sunnie S. Y. Kim , Elizabeth Anne Watkins , Olga Russakovsky , Ruth Fong , Andrés Monroy-Hernández

In the domain of software engineering, our efforts as researchers to advise industry on which software practices might be applied most effectively are limited by our lack of evidence based information about the relationships between context…

Software Engineering · Computer Science 2021-04-19 Diana Kirk , Stephen G. MacDonell

We describe a framework for research and evaluation in Embodied AI. Our proposal is based on a canonical task: Rearrangement. A standard task can focus the development of new techniques and serve as a source of trained models that can be…

Learning personalization has proven its effectiveness in enhancing learner performance. Therefore, modern digital learning platforms have been increasingly depending on recommendation systems to offer learners personalized suggestions of…

Human-Computer Interaction · Computer Science 2023-12-19 Hasan Abu-Rasheed , Christian Weber , Madjid Fathi

The validity of AI safety evaluations depends on models behaving consistently across controlled and deployment settings. Prior work has identified test-time contextual cues, such as hypothetical scenarios, as a source of verbalized…

Computation and Language · Computer Science 2026-05-28 Katharina Deckenbach , Haritz Puerto , Jonas Geiping , Sahar Abdelnabi

Machine learning models are often brittle on production data despite achieving high accuracy on benchmark datasets. Benchmark datasets have traditionally served dual purposes: first, benchmarks offer a standard on which machine learning…

Machine Learning · Computer Science 2022-09-26 Matthew Groh

Because of the growing interest for mobile device and pervasive applications deployed on cloud computing, the providing of intelligent and ubiquitous context-aware applications that take into account the user's context is one of the main…

Software Engineering · Computer Science 2021-04-05 Asmae Benali , Bouchra El Asri , Houda Kriouile

The lack of contextual information in text data can make the annotation process of text-based emotion classification datasets challenging. As a result, such datasets often contain labels that fail to consider all the relevant emotions in…

Computation and Language · Computer Science 2023-11-08 Daniel Yang , Aditya Kommineni , Mohammad Alshehri , Nilamadhab Mohanty , Vedant Modi , Jonathan Gratch , Shrikanth Narayanan

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

As AI systems increasingly influence critical sectors like telecommunications, finance, healthcare, and public services, ensuring fairness in decision-making is essential to prevent biased or unjust outcomes that disproportionately affect…

Computers and Society · Computer Science 2025-04-11 Avinash Agarwal , Mayashankar Kumar , Manisha J. Nene

In this preprint, we present A collaborative human-AI approach to building an inspectable semantic layer for Agentic AI. AI agents first propose candidate knowledge structures from diverse data sources; domain experts then validate,…

Artificial Intelligence · Computer Science 2025-12-05 Liam McGee , James Harvey , Lucy Cull , Andreas Vermeulen , Bart-Floris Visscher , Malvika Sharan

The performance of Large Language Models (LLMs) is fundamentally determined by the contextual information provided during inference. This survey introduces Context Engineering, a formal discipline that transcends simple prompt design to…

This study empirically examines the "Evaluative AI" framework, which aims to enhance the decision-making process for AI users by transitioning from a recommendation-based approach to a hypothesis-driven one. Rather than offering direct…

Human-Computer Interaction · Computer Science 2024-11-14 Jaroslaw Kornowicz

The article proposes a method for forming a dedicated operational context in course of development and implementation of autonomous corporate management systems based on example of autonomous systems for a board of directors. The…

Computers and Society · Computer Science 2024-10-07 Anna Romanova

Persuasion is a fundamental aspect of communication, influencing decision-making across diverse contexts, from everyday conversations to high-stakes scenarios such as politics, marketing, and law. The rise of conversational AI systems has…

Computation and Language · Computer Science 2026-03-24 Nimet Beyza Bozdag , Shuhaib Mehri , Xiaocheng Yang , Hyeonjeong Ha , Zirui Cheng , Esin Durmus , Jiaxuan You , Heng Ji , Gokhan Tur , Dilek Hakkani-Tür

Artificial intelligence (AI) has revolutionized decision-making processes and systems throughout society and, in particular, has emerged as a significant technology in high-impact scenarios of national interest. Yet, despite AI's impressive…

Machine Learning · Statistics 2024-08-05 Gregory Canal , Vladimir Leung , Philip Sage , Eric Heim , I-Jeng Wang

As AI regulations around the world intensify their focus on system safety, contestability has become a mandatory, yet ill-defined, safeguard. In XAI, "contestability" remains an empty promise: no formal definition exists, no algorithm…

Computers and Society · Computer Science 2025-06-03 Catarina Moreira , Anna Palatkina , Dacia Braca , Dylan M. Walsh , Peter J. Leihn , Fang Chen , Nina C. Hubig

Developing and implementing AI-based solutions help state and federal government agencies, research institutions, and commercial companies enhance decision-making processes, automate chain operations, and reduce the consumption of natural…

Artificial Intelligence · Computer Science 2021-12-02 Andrei Svetovidov , Abdul Rahman , Feras A. Batarseh

Technical and legal debates frequently suggest that "accuracy" is an objective, measurable, and purely technical property. We challenge this view, showing that evaluating AI performance fundamentally depends on context-dependent normative…

Computers and Society · Computer Science 2026-04-29 Lucas G. Uberti-Bona Marin , Bram Rijsbosch , Kristof Meding , Gerasimos Spanakis , Gijs van Dijck , Konrad Kollnig