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Usability is often defined as the ability of a system to carry out specific tasks by specific users in a specific context. Usability evaluation involves testing the system for its expected usability. Usability testing is performed in…

Human-Computer Interaction · Computer Science 2012-04-11 Munesh Chandra Trivedi , Mohammadi Akheela Khanum

As Artificial Intelligence (AI) technology gets more intertwined with every system, people are using AI to make decisions on their everyday activities. In simple contexts, such as Netflix recommendations, or in more complex context like in…

Human-Computer Interaction · Computer Science 2020-03-04 Juliana Jansen Ferreira , Mateus de Souza Monteiro

Modern AI enables a high-level, declarative form of interaction: Users describe the intended outcome they wish an AI to produce, but do not actually create the outcome themselves. In contrast, in traditional user interfaces, users invoke…

Human-Computer Interaction · Computer Science 2024-09-18 Michael Terry , Chinmay Kulkarni , Martin Wattenberg , Lucas Dixon , Meredith Ringel Morris

The rapid proliferation of benchmarks has created significant challenges in reproducibility, transparency, and informed decision-making. However, unlike datasets and models -- which benefit from structured documentation frameworks like…

Machine Learning · Computer Science 2025-12-04 Florian Bordes , Candace Ross , Justine T Kao , Evangelia Spiliopoulou , Adina Williams

A long-held objective in AI is to build systems that understand concepts in a humanlike way. Setting aside the difficulty of building such a system, even trying to evaluate one is a challenge, due to present-day AI's relative opacity and…

Artificial Intelligence · Computer Science 2022-06-29 Victor Vikram Odouard , Melanie Mitchell

Recent concern about harms of information technologies motivate consideration of regulatory action to forestall or constrain certain developments in the field of artificial intelligence (AI). However, definitional ambiguity hampers the…

Computers and Society · Computer Science 2019-12-25 P. M. Krafft , Meg Young , Michael Katell , Karen Huang , Ghislain Bugingo

Ensuring safe and effective use of AI requires understanding and anticipating its performance on novel tasks, from advanced scientific challenges to transformed workplace activities. So far, benchmarking has guided progress in AI, but it…

The quality of AI-generated output is often attributed to prompting technique, but extensive empirical observation suggests that context completeness may be more strongly associated with output quality. This paper introduces Context…

Artificial Intelligence · Computer Science 2026-04-07 Elias Calboreanu

Planning is a pivotal ability of any intelligent system being developed for real-world applications. AI planning is concerned with researching and developing planning systems that automatically compute plans that satisfy some user…

Artificial Intelligence · Computer Science 2023-07-11 Ebaa Alnazer , Ilche Georgievski

As generative AI technologies are pressed into service in workplace settings, current approaches to account for the contexts in which such technologies are used fall short of users' expectations and needs. This paper empirically…

Computers and Society · Computer Science 2026-04-08 Emanuel Moss , Elizabeth Watkins , Christopher Persaud , Dawn Nafus , Passant Karunaratne , Mona Sloane

This paper is intended to provide an overview of how the evaluation of standards could be applied to entity resolution, or record linkage. Data quality is of critical importance for many AI applications, and the quality of data,…

Computers and Society · Computer Science 2025-08-19 Julia Lane

AI recommender systems are sought for decision support by providing suggestions to operators responsible for making final decisions. However, these systems are typically considered black boxes, and are often presented without any context or…

Human-Computer Interaction · Computer Science 2023-10-18 Divya K. Srivastava , J. Mason Lilly , Karen M. Feigh

[Context and motivation] For automated driving systems, the operational context needs to be known in order to state guarantees on performance and safety. The operational design domain (ODD) is an abstraction of the operational context, and…

Software Engineering · Computer Science 2022-01-28 Hans-Martin Heyn , Padmini Subbiash , Jennifer Linder , Eric Knauss , Olof Eriksson

Artificial Intelligence (AI) systems are being deployed around the globe in critical fields such as healthcare and education. In some cases, expert practitioners in these domains are being tasked with introducing or using such systems, but…

Computers and Society · Computer Science 2021-06-16 Iain Barclay , Will Abramson

News organizations today rely on AI tools to increase efficiency and productivity across various tasks in news production and distribution. These tools are oriented towards stakeholders such as reporters, editors, and readers. However,…

Computers and Society · Computer Science 2024-03-27 Sachita Nishal , Charlotte Li , Nicholas Diakopoulos

Machine learning (ML) and artificial intelligence (AI) approaches are often criticized for their inherent bias and for their lack of control, accountability, and transparency. Consequently, regulatory bodies struggle with containing this…

Artificial Intelligence · Computer Science 2025-01-06 Benjamin Roth , Pedro Henrique Luz de Araujo , Yuxi Xia , Saskia Kaltenbrunner , Christoph Korab

The development of sophisticated artificial intelligence (AI) conversational agents based on large language models raises important questions about the relationship between human norms, values, and practices and AI design and performance.…

Computers and Society · Computer Science 2025-05-30 Rachel Katharine Sterken , James Ravi Kirkpatrick

Fairness is central to the ethical and responsible development and use of AI systems, with a large number of frameworks and formal notions of algorithmic fairness being available. However, many of the fairness solutions proposed revolve…

Meta-evaluation of automatic evaluation metrics -- assessing evaluation metrics themselves -- is crucial for accurately benchmarking natural language processing systems and has implications for scientific inquiry, production model…

Computation and Language · Computer Science 2025-03-26 Athiya Deviyani , Fernando Diaz

This paper debates on notions of context-awareness as a relevant asset of networking and computing architectures for an Internet of Things (IoT), in particular in regards to a smoother support of the the networking operation between Cloud…

Networking and Internet Architecture · Computer Science 2020-10-12 Daniel M. A. Silva , Rute C. Sofia