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As AI systems take on greater autonomy, a quiet anxiety has settled over the HCI community: human agency is eroding. Users no longer control execution, interfaces recede, and machines decide. We argue that this anxiety, while…
The relationship between humans and artificial intelligence is no longer science fiction -- it's a growing reality reshaping how we live and work. AI has moved beyond research labs into everyday life, powering customer service chats,…
As personal agents evolve to handle complex, user-centric tasks, static plain-text chat is rapidly becoming a bottleneck. Generative UI emerges as the necessary new interface layer, dynamically synthesizing the right controls, options, and…
The goal of creating Artificial General Intelligence (AGI) -- or in other words of creating Turing machines (modern computers) that can behave in a way that mimics human intelligence -- has occupied AI researchers ever since the idea of AI…
AI technologies are increasingly deployed in high-stakes domains such as education, healthcare, law, and agriculture to address complex challenges in non-Western contexts. This paper examines eight real-world deployments spanning seven…
Inspired by recent and revolutionary developments in AI, particularly in language understanding and generation, we set about designing AI systems that are able to address complex scientific tasks that challenge human capabilities to make…
Recent discussions at the intersection of journalism, HCI, and human-centered computing ask how technologies can help create reader-oriented news experiences. The current paper takes up this initiative by focusing on immigrant readers, a…
Law codes and regulations help organise societies for centuries, and as AI systems gain more autonomy, we question how human-agent systems can operate as peers under the same norms, especially when resources are contended. We posit that…
This paper presents a novel perspective on human-computer interaction (HCI), framing it as a dynamic interplay between human and computational agents within a networked system. Going beyond traditional interface-based approaches, we…
XAI with natural language processing aims to produce human-readable explanations as evidence for AI decision-making, which addresses explainability and transparency. However, from an HCI perspective, the current approaches only focus on…
For language-capable interactive robots to be effectively introduced into human society, they must be able to naturally and efficiently communicate about the objects, locations, and people found in human environments. An important aspect of…
In task-oriented dialogue (ToD), a user holds a conversation with an artificial agent to complete a concrete task. Although this technology represents one of the central objectives of AI and has been the focus of ever more intense research…
Recent end-to-end spoken dialogue models enable natural interaction. However, as user demands become increasingly complex, models that rely solely on conversational abilities often struggle to cope. Incorporating agentic capabilities is…
Generative artificial intelligence (AI) tools can now help people perform complex data science tasks regardless of their expertise. While these tools have great potential to help more people work with data, their end-to-end approach does…
AI agents that take actions in their environment autonomously over extended time horizons require robust governance interventions to curb their potentially consequential risks. Prior proposals for governing AI agents primarily target…
When AI systems allow human-like communication, they elicit increasingly complex relational responses. Knowledge workers face a particular challenge: They approach these systems as tools while interacting with them in ways that resemble…
Designing and evaluating personalized and proactive assistant agents remains challenging due to the time, cost, and ethical concerns associated with human-in-the-loop experimentation. Existing Human-Computer Interaction (HCI) methods often…
Remarkable advancements in modern generative foundation models have enabled the development of sophisticated and highly capable autonomous agents that can observe their environment, invoke tools, and communicate with other agents to solve…
The evolution of Large Language Models (LLMs) from passive text generators to autonomous, goal-driven systems represents a fundamental shift in artificial intelligence. This chapter examines the emergence of agentic AI systems that…
When automating plan generation for a real-world sequential decision problem, the goal is often not to replace the human planner, but to facilitate an iterative reasoning and elicitation process, where the human's role is to guide the AI…