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Related papers: Designing Explainable Conversational Agentic Syste…

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As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

Large Language Models (LLMs) have become foundational to modern AI agent systems, enabling autonomous agents to reason and plan. In most existing systems, inter-agent communication relies primarily on natural language. While this design…

Artificial Intelligence · Computer Science 2025-06-04 Pengcheng Zhou , Yinglun Feng , Halimulati Julaiti , Zhongliang Yang

Agentic AI represents a major shift in how autonomous systems reason, plan, and execute multi-step tasks through the coordination of Large Language Models (LLMs), Vision Language Models (VLMs), tools, and external services. While these…

Conversational AI increasingly supports everyday decision-making, yet most systems rely on data-centric reasoning rather than the heuristic and interactional strategies people use in natural conversation. To ground design in actual human…

Human-Computer Interaction · Computer Science 2026-05-11 Sora Kang , Soyun Jeon , Jinsu Eun , Kwangwon Lee , Chaerin Song , Minyoung Joo , Joonhwan Lee

It is a well-known fact that current AI-based language technology -- language models, machine translation systems, multilingual dictionaries and corpora -- focuses on the world's 2-3% most widely spoken languages. Recent research efforts…

Computation and Language · Computer Science 2023-07-26 Gábor Bella , Paula Helm , Gertraud Koch , Fausto Giunchiglia

From its inception, AI has had a rather ambivalent relationship with humans -- swinging between their augmentation and replacement. Now, as AI technologies enter our everyday lives at an ever increasing pace, there is a greater need for AI…

Artificial Intelligence · Computer Science 2024-05-28 Sarath Sreedharan , Anagha Kulkarni , Subbarao Kambhampati

The goal of Explainable AI (XAI) is to design methods to provide insights into the reasoning process of black-box models, such as deep neural networks, in order to explain them to humans. Social science research states that such…

Artificial Intelligence · Computer Science 2024-07-24 Van Bach Nguyen , Jörg Schlötterer , Christin Seifert

Conversational agents (CAs) represent an emerging research field in health information systems, where there are great potentials in empowering patients with timely information and natural language interfaces. Nevertheless, there have been…

Artificial Intelligence · Computer Science 2021-05-21 Thuy-Trinh Nguyen , Kellie Sim , Anthony To Yiu Kuen , Ronald R. O'donnell , Suan Tee Lim , Wenru Wang , Hoang D. Nguyen

Artificial intelligent (AI) conversational agents hold a promising future in the field of mental health, especially in helping marginalized communities that lack access to mental health support services. It is tempting to have a 24/7 mental…

Human-Computer Interaction · Computer Science 2025-04-21 Rawan AlMakinah

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

This survey paper examines the recent advancements in AI agent implementations, with a focus on their ability to achieve complex goals that require enhanced reasoning, planning, and tool execution capabilities. The primary objectives of…

Artificial Intelligence · Computer Science 2024-04-18 Tula Masterman , Sandi Besen , Mason Sawtell , Alex Chao

Global frameworks increasingly advocate for Responsible Artificial Intelligence (AI) in education, yet they provide limited guidance on how ethical, culturally responsive, and curriculum-aligned AI can be operationalized within functioning…

There is justifiable interest in leveraging conversational AI (CAI) for health across the majority world, but to be effective, CAI must respond appropriately within culturally and linguistically diverse contexts. Therefore, we need ways to…

Human-Computer Interaction · Computer Science 2025-07-03 Dorian Peters , Fernanda Espinoza , Marco da Re , Guido Ivetta , Luciana Benotti , Rafael A. Calvo

The human-centric explainable artificial intelligence (HCXAI) community has raised the need for framing the explanation process as a conversation between human and machine. In this position paper, we establish desiderata for Mediators,…

Computation and Language · Computer Science 2022-06-14 Nils Feldhus , Ajay Madhavan Ravichandran , Sebastian Möller

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

Human-Computer Interaction · Computer Science 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

With the development of foundation model (FM), agentic AI systems are getting more attention, yet their inherent issues like hallucination and poor reasoning, coupled with the frequent ad-hoc nature of system design, lead to unreliable and…

Artificial Intelligence · Computer Science 2026-01-28 Minh-Dung Dao , Quy Minh Le , Hoang Thanh Lam , Duc-Trong Le , Quoc-Viet Pham , Barry O'Sullivan , Hoang D. Nguyen

Conversational AI agents are commonly applied within single-user, turn-taking scenarios. The interaction mechanics of these scenarios are trivial: when the user enters a message, the AI agent produces a response. However, the interaction…

The advent of large language models (LLMs) has made it possible to generate natural written dialogues between two agents. However, generating human-like spoken dialogues from these written dialogues remains challenging. Spoken dialogues…

Computation and Language · Computer Science 2023-10-03 Kentaro Mitsui , Yukiya Hono , Kei Sawada

It is generally assumed that existing artificial systems are not phenomenally conscious, and that the construction of phenomenally conscious artificial systems would require significant technological progress if it is possible at all. We…

Artificial Intelligence · Computer Science 2024-10-16 Simon Goldstein , Cameron Domenico Kirk-Giannini