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Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

High relevance of retrieved and re-ranked items to the search query is the cornerstone of successful product search, yet measuring relevance of items to queries is one of the most challenging tasks in product information retrieval, and…

The search engine plays a fundamental role in online e-commerce systems, to help users find the products they want from the massive product collections. Relevance is an essential requirement for e-commerce search, since showing products…

Information Retrieval · Computer Science 2021-02-16 Shaowei Yao , Jiwei Tan , Xi Chen , Keping Yang , Rong Xiao , Hongbo Deng , Xiaojun Wan

Multilingual e-commerce search suffers from severe data imbalance across languages, label noise, and limited supervision for low-resource languages--challenges that impede the cross-lingual generalization of relevance models despite the…

Information Retrieval · Computer Science 2025-10-27 Yabo Yin , Yang Xi , Jialong Wang , Shanqi Wang , Jiateng Hu

Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the…

Information Retrieval · Computer Science 2021-05-31 Yiming Qiu , Kang Zhang , Han Zhang , Songlin Wang , Sulong Xu , Yun Xiao , Bo Long , Wen-Yun Yang

Query rewriting plays a vital role in enhancing conversational search by transforming context-dependent user queries into standalone forms. Existing approaches primarily leverage human-rewritten queries as labels to train query rewriting…

Human-Computer Interaction · Computer Science 2023-10-19 Fanghua Ye , Meng Fang , Shenghui Li , Emine Yilmaz

Training Learning-to-Rank models for e-commerce product search ranking can be challenging due to the lack of a gold standard of ranking relevance. In this paper, we decompose ranking relevance into content-based and engagement-based…

Information Retrieval · Computer Science 2024-09-27 Qi Liu , Atul Singh , Jingbo Liu , Cun Mu , Zheng Yan

Evaluating production-level retrieval systems at scale is a crucial yet challenging task due to the limited availability of a large pool of well-trained human annotators. Large Language Models (LLMs) have the potential to address this…

Information Retrieval · Computer Science 2024-09-19 Kasra Hosseini , Thomas Kober , Josip Krapac , Roland Vollgraf , Weiwei Cheng , Ana Peleteiro Ramallo

Relevance is a foundation of user experience in e-commerce search. We view relevance optimization as a closed-loop ecosystem involving multiple human roles: users who provide feedback, product managers who define standards, annotators who…

Information Retrieval · Computer Science 2026-05-08 Commerce Search Relevance Team

Query-to-bidword(i.e., bidding keyword) rewriting is fundamental to sponsored search, transforming noisy user queries into semantically relevant and commercially valuable keywords. Recent advances in large language models (LLMs) improve…

Information Retrieval · Computer Science 2025-11-25 Xiao Zhang , Guanyu Chen , Boyang Zuo , Feng Li , Pengjie Wang , Jian Xu , Bo Zheng

Large-scale commercial search systems optimize for relevance to drive successful sessions that help users find what they are looking for. To maximize relevance, we leverage two complementary objectives: behavioral relevance (results users…

Information Retrieval · Computer Science 2026-03-10 Evangelia Christakopoulou , Vivekkumar Patel , Hemanth Velaga , Sandip Gaikwad , Sean Suchter , Venkat Sundaranatha

Semantic relevance calculation is crucial for e-commerce search engines, as it ensures that the items selected closely align with customer intent. Inadequate attention to this aspect can detrimentally affect user experience and engagement.…

Information Retrieval · Computer Science 2024-09-26 Ben Chen , Huangyu Dai , Xiang Ma , Wen Jiang , Wei Ning

In product search, users tend to browse results on multiple search result pages (SERPs) (e.g., for queries on clothing and shoes) before deciding which item to purchase. Users' clicks can be considered as implicit feedback which indicates…

Information Retrieval · Computer Science 2020-01-10 Keping Bi , Choon Hui Teo , Yesh Dattatreya , Vijai Mohan , W. Bruce Croft

Improved search quality enhances users' satisfaction, which directly impacts sales growth of an E-Commerce (E-Com) platform. Traditional Learning to Rank (LTR) algorithms require relevance judgments on products. In E-Com, getting such…

Information Retrieval · Computer Science 2020-07-10 Muhammad Umer Anwaar , Dmytro Rybalko , Martin Kleinsteuber

Effective query reformulation is pivotal in narrowing the gap between a user's exploratory search behavior and the identification of relevant products in e-commerce environments. While traditional approaches predominantly model query…

Information Retrieval · Computer Science 2025-10-20 Jayanth Yetukuri , Mehran Elyasi , Samarth Agrawal , Aritra Mandal , Rui Kong , Harish Vempati , Ishita Khan

E-commerce queries are often short and ambiguous. Consequently, query understanding often uses query rewriting to disambiguate user-input queries. While using e-commerce search tools, users tend to enter multiple searches, which we call…

Information Retrieval · Computer Science 2022-09-27 Simiao Zuo , Qingyu Yin , Haoming Jiang , Shaohui Xi , Bing Yin , Chao Zhang , Tuo Zhao

Reasoning Large Language Models (LLMs) have shown promising results when tasked with solving complex problems. In this paper, we propose and evaluate a multi-stage workflow that leverages the capabilities of fine-tuned reasoning LLMs to…

Computation and Language · Computer Science 2026-01-13 Alberto Purpura , Emily Chen , Swapnil Shinde

The paradigm shift from item-centric ranking to answer-centric synthesis is redefining the role of search engines. While recent industrial progress has applied generative techniques to closed-set item ranking in e-commerce, research and…

Computation and Language · Computer Science 2026-03-12 Wei Wu , Peilun Zhou , Liyi Chen , Qimeng Wang , Chengqiang Lu , Yan Gao , Yi Wu , Yao Hu , Hui Xiong

Query rewriting (QR) is a critical technique in e-commerce search, addressing the lexical gap between user queries and product descriptions to enhance search performance. Existing QR approaches typically fall into two categories:…

Information Retrieval · Computer Science 2025-09-26 Duy A. Nguyen , Rishi Kesav Mohan , Van Yang , Pritom Saha Akash , Kevin Chen-Chuan Chang
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