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Content moderation on social media platforms shapes the dynamics of online discourse, influencing whose voices are amplified and whose are suppressed. Recent studies have raised concerns about the fairness of content moderation practices,…

Computation and Language · Computer Science 2024-06-25 Rebecca Dorn , Lee Kezar , Fred Morstatter , Kristina Lerman

Social media have great potential for enabling public discourse on important societal issues. However, adverse effects, such as polarization and echo chambers, greatly impact the benefits of social media and call for algorithms that…

Social and Information Networks · Computer Science 2023-08-29 Federico Cinus , Aristides Gionis , Francesco Bonchi

Online harms are a growing problem in digital spaces, putting user safety at risk and reducing trust in social media platforms. One of the most persistent forms of harm is hate speech. To address this, we need tools that combine the speed…

Computation and Language · Computer Science 2025-09-03 Paloma Piot , Diego Sánchez , Javier Parapar

Online Social Networks (OSNs) widely adopt content moderation to mitigate the spread of abusive and toxic discourse. Nonetheless, the real effectiveness of moderation interventions remains unclear due to the high cost of data collection and…

Artificial Intelligence · Computer Science 2026-04-01 Giacomo Fidone , Lucia Passaro , Riccardo Guidotti

The exponential increase in the use of the Internet and social media over the last two decades has changed human interaction. This has led to many positive outcomes, but at the same time it has brought risks and harms. While the volume of…

Computation and Language · Computer Science 2020-12-23 Neeraj Vashistha , Arkaitz Zubiaga , Shanky Sharma

For subjective tasks such as hate detection, where people perceive hate differently, the Large Language Model's (LLM) ability to represent diverse groups is unclear. By including additional context in prompts, we comprehensively analyze…

Computation and Language · Computer Science 2024-10-04 Sarah Masud , Sahajpreet Singh , Viktor Hangya , Alexander Fraser , Tanmoy Chakraborty

Domestic Violence against women is now recognized to be a serious and widespread problem worldwide. Domestic Violence and Abuse is at the root of so many issues in society and considered as the societal tabooed topic. Fortunately, with the…

Computers and Society · Computer Science 2018-04-11 Sudha Subramani , Huy Quan Vu , Hua Wang

Algorithms have played a central role in personalized recommendations on social media. However, they also present significant obstacles for content creators trying to predict and manage their audience reach. This issue is particularly…

Human-Computer Interaction · Computer Science 2025-03-05 Ruyuan Wan , Lingbo Tong , Tiffany Knearem , Toby Jia-Jun Li , Ting-Hao 'Kenneth' Huang , Qunfang Wu

Examining the factors that the counterspeech uses are at the core of understanding the optimal methods for confronting hate speech online. Various studies have assessed the emotional base factors used in counter speech, such as emotional…

Computation and Language · Computer Science 2025-04-15 Ghadi Alyahya , Abeer Aldayel

The emergence of social media has largely eased the way people receive information and participate in public discussions. However, in countries with strict regulations on discussions in the public space, social media is no exception. To…

Social and Information Networks · Computer Science 2022-07-26 Yichi Qian , Qiyi Shan , Hanjia Lyu , Jiebo Luo

The proliferation of hate speech on social media platforms has necessitated the development of effective detection and moderation tools. This study evaluates the efficacy of various machine learning models in identifying hate speech and…

Computation and Language · Computer Science 2026-02-25 Saurabh Mishra , Shivani Thakur , Radhika Mamidi

Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…

Human-Computer Interaction · Computer Science 2025-02-25 Mark Warner , Angelika Strohmayer , Matthew Higgs , Lynne Coventry

This paper analyzes the community safety guidelines of five text-to-image (T2I) generation platforms and audits five T2I models, focusing on prompts related to the representation of humans in areas that might lead to societal stigma. While…

Computers and Society · Computer Science 2024-09-27 Piera Riccio , Georgina Curto , Nuria Oliver

Designing technical systems to be resistant to bias and discrimination represents vital new terrain for researchers, policymakers, and the anti-discrimination project more broadly. We consider bias and discrimination in the context of…

Computers and Society · Computer Science 2018-09-07 Jevan Hutson , Jessie G. Taft , Solon Barocas , Karen Levy

The proliferation of harmful content and misinformation on social networks necessitates content moderation policies to maintain platform health. One such policy is shadow banning, which limits content visibility. The danger of shadow…

Social and Information Networks · Computer Science 2024-02-07 Yen-Shao Chen , Tauhid Zaman

This study investigates how online counterspeech, defined as direct responses to harmful online content with the intention of dissuading the perpetrator from further engaging in such behavior, is influenced by the match between a target of…

Human-Computer Interaction · Computer Science 2024-11-05 Kaike Ping , James Hawdon , Eugenia Rho

Online platforms are seeing increasing amounts of AI-generated content -- text and other forms of media that are made or co-created with generative AI. This trend suggests platforms may need to establish governance frameworks, including…

Human-Computer Interaction · Computer Science 2026-03-16 Lan Gao , Abani Ahmed , Oscar Chen , Margaux Reyl , Zayna Cheema , Nick Feamster , Chenhao Tan , Kurt Thomas , Marshini Chetty

Extensive efforts in automated approaches for content moderation have been focused on developing models to identify toxic, offensive, and hateful content with the aim of lightening the load for moderators. Yet, it remains uncertain whether…

Computation and Language · Computer Science 2024-11-14 Yang Trista Cao , Lovely-Frances Domingo , Sarah Ann Gilbert , Michelle Mazurek , Katie Shilton , Hal Daumé

Social media has a significant impact on people's lives. Hate speech on social media has emerged as one of society's most serious issues in recent years. Text and pictures are two forms of multimodal data that are distributed within…

Computation and Language · Computer Science 2024-09-18 Anusha Chhabra , Dinesh Kumar Vishwakarma

Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules…

Computation and Language · Computer Science 2024-05-07 Hyundong Cho , Shuai Liu , Taiwei Shi , Darpan Jain , Basem Rizk , Yuyang Huang , Zixun Lu , Nuan Wen , Jonathan Gratch , Emilio Ferrara , Jonathan May