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In this paper we analyze an $M/M/1$ queueing system with an arbitrary number of customer classes, with class-dependent exponential service rates and preemptive priorities between classes. The queuing system can be described by a…

Probability · Mathematics 2015-11-13 Andrei Sleptchenko , Jori Selen , Ivo Adan , Geert-Jan van Houtum

Consider the workload process for a single server queue with deterministic service times in which customers arrive according to a scheduled traffic process. A scheduled arrival sequence is one in which customers are scheduled to arrive at…

Probability · Mathematics 2022-12-09 Victor F. Araman , Peter W. Glynn

The optimal tradeoff between average service cost rate, average utility rate, and average delay is addressed for a state dependent M/M/1 queueing model, with controllable queue length dependent service rates and arrival rates. For a model…

Performance · Computer Science 2013-11-05 Vineeth B. S. , Utpal Mukherji

We formulate a control problem for a GI/GI/N+GI queue, whose objective is to trade off the long-run average operational costs (i.e., abandonment costs and holding costs) with server utilization costs. To solve the control problem, we…

Optimization and Control · Mathematics 2023-11-08 Yueyang Zhong , Amy R. Ward , Amber L. Puha

We consider a system where randomly generated updates are to be transmitted to a monitor, but only a single update can be in the transmission service at a time. Therefore, the source has to prioritize between the two possible transmission…

Information Theory · Computer Science 2017-05-05 Elie Najm , Roy D. Yates , Emina Soljanin

We study $n$ parallel queues in an extreme heavy-traffic regime: each server works at rate $n$, while jobs arrive to a dispatcher at rate $n^2-(a-b)\sqrt{n}$, with fixed $a>b>0$. Arrivals are routed by a marginal join-the-shortest-queue…

Probability · Mathematics 2026-05-19 Sayan Banerjee , Amarjit Budhiraja , Eva Loeser

In dynamic ride-sharing systems, intelligent repositioning of idle vehicles enables service providers to maximize vehicle utilization and minimize request rejection rates as well as customer waiting times. In current practice, this task is…

Optimization and Control · Mathematics 2020-09-30 Martin Pouls , Anne Meyer , Nitin Ahuja

This paper considers a population process on a dynamically evolving graph, which can be alternatively interpreted as a queueing network. The queues are of infinite-server type, entailing that at each node all customers present are served in…

Probability · Mathematics 2020-01-01 Michel Mandjes , Nicos Starreveld , René Bekker

A many-server heavy-traffic FCLT is proved for the $G_t/M/s_t+\mathit {GI}$ queueing model, having time-varying arrival rate and staffing, a general arrival process satisfying a FCLT, exponential service times and customer abandonment…

Probability · Mathematics 2014-01-17 Yunan Liu , Ward Whitt

For a GI/GI/1 queue, we show that the average sojourn time under the (blind) Randomized Multilevel Feedback algorithm is no worse than that under the Shortest Remaining Processing Time algorithm times a logarithmic function of the system…

Probability · Mathematics 2017-02-06 Nikhil Bansal , Bart Kamphorst , Bert Zwart

Recently multiserver queues with setup times have been extensively studied because they have applications in power-saving data centers. The most challenging model is the M/M/$c$/Setup queue where a server is turned off when it is idle and…

Performance · Computer Science 2016-02-23 Tuan Phung-Duc

In the quest to improve services, companies offer customers the opportunity to interact with agents through contact centers, where the communication is mainly text-based. This has become one of the favorite channels of communication with…

Social and Information Networks · Computer Science 2024-04-09 Antonio Castellanos , Galit B. Yom-Tov , Yair Goldberg

In this work, we consider the case where a source with bursty traffic can adjust the transmission duration in order to increase the reliability. The source is equipped with a queue in order to store the arriving packets. We model the system…

Information Theory · Computer Science 2018-09-11 Nikolaos Pappas

This study develops a hybrid analytical and numerical approach for dynamic user equilibrium (DUE) assignment with simultaneous route and departure time choice (RDTC) for homogeneous users. The core concept of the proposed approach is the…

Optimization and Control · Mathematics 2026-05-11 Takara Sakai , Takashi Akamatsu , Koki Satsukawa

Motivated by the problem of the coexistence on transmission links of telecommunication networks of elastic and unresponsive traffic, we study in this paper the impact on the busy period of an M/M/1 queue of a small perturbation in the…

Networking and Internet Architecture · Computer Science 2007-08-13 Nelson Antunes , Christine Fricker , Fabrice Guillemin , Philippe Robert

We consider a queueing system consisting of two non-identical exponential servers, where each server has its own dedicated queue and serves the customers in that queue FCFS. Customers arrive according to a Poisson process and join the queue…

Probability · Mathematics 2017-03-20 Jori Selen , Ivo J. B. F. Adan , Stella Kapodistria , Johan S. H. van Leeuwaarden

Greedy-GQ is a value-based reinforcement learning (RL) algorithm for optimal control. Recently, the finite-time analysis of Greedy-GQ has been developed under linear function approximation and Markovian sampling, and the algorithm is shown…

Machine Learning · Computer Science 2021-03-31 Shaocong Ma , Ziyi Chen , Yi Zhou , Shaofeng Zou

Understanding the detailed queueing behavior of a networking session is critical in enabling low-latency services over the Internet. Especially when the packet arrival and service rates at the queue of a link vary over time and moreover…

Networking and Internet Architecture · Computer Science 2017-04-25 Wonjun Hwang , Yoora Kim , Kyunghan Lee

This paper considers the problem of obtaining bounded time-average expected queue sizes in a single-queue system with a partial-feedback structure. Time is slotted; in slot $t$ the transmitter chooses a rate $V(t)$ from a continuous…

Systems and Control · Electrical Eng. & Systems 2026-02-06 Mevan Wijewardena , Kamiar Asgari , Michael J. Neely

Appointment scheduling problems under uncertainty encounter a fundamental trade-off between cost minimization and customer waiting times. Most existing studies address this trade-off using a weighted sum approach, which puts little emphasis…

General Economics · Economics 2026-01-06 Carolin Bauerhenne , Rainer Kolisch , Andreas S. Schulz