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Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Chatbots or conversational agents (CAs) are increasingly used to improve access to digital psychotherapy. Many current systems rely on rigid, rule-based designs, heavily dependent on expert-crafted dialogue scripts for guiding therapeutic…

Human-Computer Interaction · Computer Science 2025-08-20 Xin Sun , Jan de Wit , Zhuying Li , Jiahuan Pei , Abdallah El Ali , Jos A. Bosch

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

The construction industry is characterized by both high physical and psychological risks, yet supports of mental health remain limited. While advancements in artificial intelligence (AI), particularly large language models (LLMs), offer…

Human-Computer Interaction · Computer Science 2025-06-10 Fan Yang , Yuan Tian , Jiansong Zhang

Large Language Models (LLMs) have revolutionized Natural Language Processing but exhibit limitations, particularly in autonomously addressing novel challenges such as reasoning and problem-solving. Traditional techniques like…

Multiagent Systems · Computer Science 2024-01-03 Sumedh Rasal

Recent advancements in large language models (LLMs) promise to expand mental health interventions by emulating therapeutic techniques, potentially easing barriers to care. Yet there is a lack of real-world empirical evidence evaluating the…

Human-Computer Interaction · Computer Science 2025-01-28 Yinzhou Wang , Yimeng Wang , Ye Xiao , Liabette Escamilla , Bianca Augustine , Kelly Crace , Gang Zhou , Yixuan Zhang

Therapeutic art activities, such as expressive drawing and painting, require the synergy between creative visual production and interactive dialogue. Recent advancements in Multimodal Large Language Models (MLLMs) have expanded the capacity…

Human-Computer Interaction · Computer Science 2026-05-12 Le Lin , Zihao Zhu , Rainbow Tin Hung Ho , Jing Liao , Yuhan Luo

Large Language Model (LLM)-Powered Conversational Agents have the potential to provide users with scaled behavioral healthcare support, and potentially even deliver full-scale "AI therapy'" in the future. While such agents can already…

Computation and Language · Computer Science 2024-12-23 Robert Wasenmüller , Kevin Hilbert , Christoph Benzmüller

This paper investigates the ontological characterization of Large Language Models (LLMs) like ChatGPT. Between inflationary and deflationary accounts, we pay special attention to their status as agents. This requires explaining in detail…

Artificial Intelligence · Computer Science 2026-03-09 Xabier E. Barandiaran , Lola S. Almendros

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Human-Computer Interaction · Computer Science 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Large Language Models (LLMs) like ChatGPT offer potential support for autistic people, but this potential requires understanding the implicit perspectives these models might carry, including their biases and assumptions about autism. Moving…

Human-Computer Interaction · Computer Science 2026-01-23 Sohyeon Park , Jesus Armando Beltran , Aehong Min , Anamara Ritt-Olson , Gillian R. Hayes

Large language models are increasingly used to make static analysis tools accessible through natural language, yet existing systems differ in how much they delegate to the LLM without treating the degree of delegation as an independent…

Software Engineering · Computer Science 2026-04-24 Krishna Narasimhan

Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…

Human-Computer Interaction · Computer Science 2025-12-01 Ruoyu Wen , Xiaoli Wu , Kunal Gupta , Simon Hoermann , Mark Billinghurst , Alaeddin Nassani , Dwain Allan , Thammathip Piumsomboon

Chatbots have been an interesting application of natural language generation since its inception. With novel transformer based Generative AI methods, building chatbots have become trivial. Chatbots which are targeted at specific domains for…

Computation and Language · Computer Science 2024-06-14 Bhashithe Abeysinghe , Ruhan Circi

With the recent development of natural language generation models - termed as large language models (LLMs) - a potential use case has opened up to improve the way that humans interact with robot assistants. These LLMs should be able to…

Multiagent Systems · Computer Science 2024-11-27 Mitchell Rosser , Marc. G Carmichael

The ability of large language models (LLMs) to engage in credible dialogues with humans, taking into account the training data and the context of the conversation, has raised discussions about their ability to exhibit intrinsic motivations,…

Artificial Intelligence · Computer Science 2023-11-16 Arlindo L. Oliveira , Tiago Domingos , Mário Figueiredo , Pedro U. Lima

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

Computation and Language · Computer Science 2025-10-06 Fulei Zhang , Zhou Yu

Leveraging multiple large language model (LLM) agents has shown to be a promising approach for tackling complex tasks, while the effective design of multiple agents for a particular application remains an art. It is thus intriguing to…

Computation and Language · Computer Science 2025-03-04 Linxin Song , Jiale Liu , Jieyu Zhang , Shaokun Zhang , Ao Luo , Shijian Wang , Qingyun Wu , Chi Wang

In the wake of the post-pandemic era, marked by social isolation and surging rates of depression and anxiety, conversational agents based on digital psychotherapy can play an influential role compared to traditional therapy sessions. In…

Human-Computer Interaction · Computer Science 2024-03-27 Sina Elahimanesh , Shayan Salehi , Sara Zahedi Movahed , Lisa Alazraki , Ruoyu Hu , Abbas Edalat

Large language model-based multi-agent systems have recently gained significant attention due to their potential for complex, collaborative, and intelligent problem-solving capabilities. Existing surveys typically categorize LLM-based…

Multiagent Systems · Computer Science 2026-05-27 Bingyu Yan , Zhibo Zhou , Litian Zhang , Lian Zhang , Ziyi Zhou , Dezhuang Miao , Zhoujun Li , Chaozhuo Li , Xiaoming Zhang
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