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Industrial recommender systems increasingly adopt multi-scenario learning (MSL) and multi-task learning (MTL) to handle diverse user interactions and contexts, but existing approaches suffer from two critical drawbacks: (1) underutilization…
Network operators need to continuosly upgrade their infrastructures in order to keep their customer satisfaction levels high. Crowdsourcing-based approaches are generally adopted, where customers are directly asked to answer surveys about…
Click-through rate (CTR) prediction is of great importance in recommendation systems and online advertising platforms. When served in industrial scenarios, the user-generated data observed by the CTR model typically arrives as a stream.…
To cater to users' desire for an immersive browsing experience, numerous e-commerce platforms provide various recommendation scenarios, with a focus on Trigger-Induced Recommendation (TIR) tasks. However, the majority of current TIR methods…
The abundance of information in web applications make recommendation essential for users as well as applications. Despite the effectiveness of existing recommender systems, we find two major limitations that reduce their overall…
Multi-task learning (MTL) has been widely used in recommender systems, wherein predicting each type of user feedback on items (e.g, click, purchase) are treated as individual tasks and jointly trained with a unified model. Our key…
User activity sequences have emerged as one of the most important signals in recommender systems. We present a foundational model, PinFM, for understanding user activity sequences across multiple applications at a billion-scale visual…
The growth of recommender systems (RecSys) is driven by digitization and the need for personalized content in areas such as e-commerce and video streaming. The content in these systems often changes rapidly and therefore they constantly…
Recommendation systems are a key modern application of machine learning, but they have the downside that they often draw upon sensitive user information in making their predictions. We show how to address this deficiency by basing a…
A robust body of reinforcement learning techniques have been developed to solve complex sequential decision making problems. However, these methods assume that train and evaluation tasks come from similarly or identically distributed…
Online platforms aggregate extensive user feedback across diverse behaviors, providing a rich source for enhancing user engagement. Traditional recommender systems, however, typically optimize for a single target behavior and represent user…
The advances in Artificial Intelligence are creating new opportunities to improve lives of people around the world, from business to healthcare, from lifestyle to education. For example, some systems profile the users using their…
Sequential recommenders have made great strides in capturing a user's preferences. Nevertheless, the cold-start recommendation remains a fundamental challenge as they typically involve limited user-item interactions for personalization.…
Addressing the challenges related to data sparsity, cold-start problems, and diversity in recommendation systems is both crucial and demanding. Many current solutions leverage knowledge graphs to tackle these issues by combining both…
Ensuring robust safety measures across a wide range of scenarios is crucial for user-facing systems. While Large Language Models (LLMs) can generate valuable data for safety measures, they often exhibit distributional biases, focusing on…
Making ideal decisions as a product leader in a web-facing company is extremely difficult. In addition to navigating the ambiguity of customer satisfaction and achieving business goals, one must also pave a path forward for ones' products…
Unexpected recommender system constitutes an important tool to tackle the problem of filter bubbles and user boredom, which aims at providing unexpected and satisfying recommendations to target users at the same time. Previous unexpected…
Cloud computing is an opened and distributed network that guarantees access to a large amount of data and IT infrastructure at several levels (software, hardware...). With the increase demand, handling clients' needs is getting increasingly…
Sequential recommendation aims to estimate how a user's interests evolve over time via uncovering valuable patterns from user behavior history. Many previous sequential models have solely relied on users' historical information to model the…
Collaborative filtering is used to recommend items to a user without requiring a knowledge of the item itself and tends to outperform other techniques. However, collaborative filtering suffers from the cold-start problem, which occurs when…