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This work presents a practical solution to the problem of call center agent malpractice. A semi-supervised framework comprising of non-linear power transformation, neural feature learning and k-means clustering is outlined. We put these…

Machine Learning · Computer Science 2021-06-07 Şükrü Ozan , Leonardo Obinna Iheme

Agents, language model-based systems capable of reasoning, planning, and acting are widely adopted in real-world tasks, yet how their performance changes as these systems scale across key dimensions remains underexplored. We introduce…

Cybersecurity has become one of the earliest adopters of agentic AI, as security operations centers increasingly rely on multi-step reasoning, tool-driven analysis, and rapid decision-making under pressure. While individual large language…

Cryptography and Security · Computer Science 2025-12-09 Vaishali Vinay

Artificial intelligence (AI) systems are increasingly adopted as tool-using agents that can plan, observe their environment, and take actions over extended time periods. This evolution challenges current evaluation practices where the AI…

Cryptography and Security · Computer Science 2026-03-17 Simone Aonzo , Merve Sahin , Aurélien Francillon , Daniele Perito

Agentic language models operate in a fundamentally different safety regime than chat models: they must plan, call tools, and execute long-horizon actions where a single misstep, such as accessing files or entering credentials, can cause…

Computation and Language · Computer Science 2026-03-04 Aradhye Agarwal , Gurdit Siyan , Yash Pandya , Joykirat Singh , Akshay Nambi , Ahmed Awadallah

This paper presents a novel, structured decision support framework that systematically aligns diverse artificial intelligence (AI) agent architectures, reactive, cognitive, hybrid, and learning, with the comprehensive National Institute of…

Artificial Intelligence · Computer Science 2025-10-03 Masike Malatji

Artificial intelligence has shown promise in medical imaging, yet most existing systems lack flexibility, interpretability, and adaptability - challenges especially pronounced in ophthalmology, where diverse imaging modalities are…

We present a collaborative agentic GraphRAG framework for expert analysis of commercial registry data. Public registries are often formally accessible, yet difficult to use in practice because they combine structured records with large…

Information Retrieval · Computer Science 2026-05-20 Arthur Capozzi , Dirk Helbing

Frontier AI systems perform best in settings with clear, stable, and verifiable objectives, such as code generation, mathematical reasoning, games, and unit-test-driven tasks. They remain less reliable in open-ended settings, including…

Artificial Intelligence · Computer Science 2026-05-06 Jie Zhou , Qin Chen , Liang He

We introduce CRAFT, a multi-agent benchmark for evaluating pragmatic communication in large language models under strict partial information. In this setting, multiple agents with complementary but incomplete views must coordinate through…

Computation and Language · Computer Science 2026-04-29 Abhijnan Nath , Hannah VanderHoeven , Nikhil Krishnaswamy

Organisations are starting to adopt LLM-based AI agents, with their deployments naturally evolving from single agents towards interconnected, multi-agent networks. Yet a collection of safe agents does not guarantee a safe collection of…

Multiagent Systems · Computer Science 2025-08-11 Alistair Reid , Simon O'Callaghan , Liam Carroll , Tiberio Caetano

Medical imaging research is increasingly shifting from controlled benchmark evaluation toward real-world clinical deployment. In such settings, applying analytical methods extends beyond model design to require dataset-aware workflow…

Agentic AI systems - systems that can pursue goals through multi-step planning and tool-mediated action with limited direct supervision - are moving from experimental prototypes to enterprise deployments. This transition introduces tensions…

Computers and Society · Computer Science 2026-05-21 Nelly Dux , Cristina Alaimo , Philippe Roussiere , Abhishek Kumar Mishra

The rapid development of the AI agent communication protocols, including the Model Context Protocol (MCP), Agent2Agent (A2A), Agora, and Agent Network Protocol (ANP), is reshaping how AI agents communicate with tools, services, and each…

Cryptography and Security · Computer Science 2026-04-20 Zeynab Anbiaee , Mahdi Rabbani , Mansur Mirani , Gunjan Piya , Igor Opushnyev , Ali Ghorbani , Sajjad Dadkhah

This paper examines the evolution, architecture, and practical applications of AI agents from their early, rule-based incarnations to modern sophisticated systems that integrate large language models with dedicated modules for perception,…

Artificial Intelligence · Computer Science 2025-03-18 Naveen Krishnan

Modern software infrastructure increasingly relies on LLM agents for development and maintenance, such as Claude Code and Gemini-cli. However, these AI agents differ fundamentally from traditional deterministic software, posing a…

Operating Systems · Computer Science 2025-10-21 Yusheng Zheng , Yanpeng Hu , Tong Yu , Andi Quinn

Recent advances in agentic frameworks have enabled AI agents to perform complex reasoning and decision-making. However, evidence comparing their reasoning performance, efficiency, and practical suitability remains limited. To address this…

Artificial Intelligence · Computer Science 2026-04-21 Zeeshan Rasheed , Abdul Malik Sami , Muhammad Waseem , Kai-Kristian Kemell , Mika Saari , Pekka Abrahamsson

In an era where vast amounts of data are collected and processed from diverse sources, there is a growing demand for sophisticated AI systems capable of intelligently fusing and analyzing this information. To address these challenges,…

Software Engineering · Computer Science 2025-11-24 Amine Ben Hassouna , Hana Chaari , Ines Belhaj

Security Operations Centers (SOCs) increasingly encounter difficulties in correlating heterogeneous alerts, interpreting multi-stage attack progressions, and selecting safe and effective response actions. This study introduces AgentSOC, a…

Cryptography and Security · Computer Science 2026-04-23 Joyjit Roy , Samaresh Kumar Singh

Evaluating the quality of multi-turn chatbot interactions remains challenging, as most existing methods assess interactions at the turn level without addressing whether a user's overarching goal was fulfilled. A ``goal'' here refers to an…

Artificial Intelligence · Computer Science 2025-10-07 Deepak Babu Piskala , Sharlene Chen , Udita Patel , Parul Kalra , Rafael Castrillo