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This research explores the opportunities of Generative AI (GenAI) in the realm of higher education through the design and development of a multimodal chatbot for an undergraduate course. Leveraging the ChatGPT API for nuanced text-based…

Human-Computer Interaction · Computer Science 2025-09-25 Johnny Chan , Yuming Li

This study investigates how undergraduate students engage with ChatGPT in self-directed learning contexts. Analyzing naturalistic interaction logs, we identify five dominant use categories of ChatGPT: information seeking, content…

Human-Computer Interaction · Computer Science 2026-01-21 Tawfiq Ammari , Meilun Chen , S M Mehedi Zaman , Kiran Garimella

As generative AI ('GenAI') continues to evolve, educators face the challenge of preparing students for a future where AI-assisted work is integral to professional success. This paper introduces ChatISA, an in-house, multi-model AI chatbot…

Computers and Society · Computer Science 2025-05-20 Fadel M. Megahed , Ying-Ju Chen , Joshua A. Ferris , Cameron Resatar , Kaitlyn Ross , Younghwa Lee , L. Allison Jones-Farmer

Higher education instructors often lack timely and pedagogically grounded support, as scalable instructional guidance remains limited and existing tools rely on generic chatbot advice or non-scalable teaching center human-human…

Artificial Intelligence · Computer Science 2026-03-20 Isabel Molnar , Peiyu Li , Si Chen , Sugana Chawla , James Lang , Ronald Metoyer , Ting Hua , Nitesh V. Chawla

Programming skills are typically developed through completing various hands-on exercises. Such programming problems can be contextualized to students' interests and cultural backgrounds. Prior research in educational psychology has…

Human-Computer Interaction · Computer Science 2024-07-18 Evanfiya Logacheva , Arto Hellas , James Prather , Sami Sarsa , Juho Leinonen

ChatGPT, with its customization features and Voice Mode, has the potential for more engaging and peresonalized ESL (English as a Second Language) education. This study examines the efficacy of customized ChatGPT conversational features in…

Human-Computer Interaction · Computer Science 2026-03-17 Fanfei Meng

The unequal distribution of educational opportunities carries the risk of having a long-term negative impact on general social peace, a country's economy and basic democratic structures. In contrast to this observable development is the…

Computers and Society · Computer Science 2024-12-24 Stefan Pietrusky

In the era of exponential technology growth, one unexpected guest has claimed a seat in classrooms worldwide, Artificial Intelligence. Generative AI, such as ChatGPT, promises a revolution in education, yet it arrives with a double-edged…

Computers and Society · Computer Science 2024-05-20 Harris Bin Munawar , Nikolaos Misirlis

Chatbot technology is increasingly emerging as a virtual assistant. Chatbots could allow individuals and organizations to accomplish objectives that are currently not fully optimized for collaboration across an intergenerational context.…

Human-Computer Interaction · Computer Science 2022-12-08 Irawan Nurhas , Pouyan Jahanbin , Jan Pawlowski , Stephen Wingreen , Stefan Geisler

Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…

Human-Computer Interaction · Computer Science 2018-02-27 Ahmed Fadhil

Generative AI enables personalized computer science education at scale, yet questions remain about whether such personalization supports or undermines learning. This scoping review synthesizes 32 studies (2023-2025) purposively sampled from…

Artificial Intelligence · Computer Science 2025-12-25 Iman Reihanian , Yunfei Hou , Qingquan Sun

Recent advancements in artificial intelligence (AI) and machine learning have reignited interest in their impact on Computer-based Learning (CBL). AI-driven tools like ChatGPT and Intelligent Tutoring Systems (ITS) have enhanced learning…

Computers and Society · Computer Science 2025-05-07 Mohsen Balavar , Wenli Yang , David Herbert , Soonja Yeom

As artificial intelligence becomes increasingly integrated into digital learning environments, the personalization of learning content to reflect learners' individual career goals offers promising potential to enhance engagement and…

Artificial Intelligence · Computer Science 2025-08-07 Ronja Mehlan , Claudia Hess , Quintus Stierstorfer , Kristina Schaaff

Educational chatbots have gained prominence as support tools for teaching programming, particularly in introductory learning contexts. This paper presents a Systematic Mapping Study (SMS) that investigated how such agents have been…

This study examines the integration of generative AI in schools, assessing its benefits and risks. As AI use by students grows, it's crucial to understand its impact on learning and teaching practices. Generative AI, like ChatGPT, can…

Computers and Society · Computer Science 2024-12-18 Eyvind Elstad

As Artificial Intelligence (AI) becomes increasingly integrated into daily life, there is a growing need to equip the next generation with the ability to apply, interact with, evaluate, and collaborate with AI systems responsibly. Prior…

Human-Computer Interaction · Computer Science 2025-12-09 Ruiwei Xiao , Xinying Hou , Ying-Jui Tseng , Hsuan Nieu , Guanze Liao , John Stamper , Kenneth R. Koedinger

This study investigates the design, development, and evaluation of a Large Language Model (LLM)-based chatbot for teaching English conversations in an English as a Foreign Language (EFL) context. Employing the Design and Development…

Human-Computer Interaction · Computer Science 2024-09-10 Jaekwon Park , Jiyoung Bae , Unggi Lee , Taekyung Ahn , Sookbun Lee , Dohee Kim , Aram Choi , Yeil Jeong , Jewoong Moon , Hyeoncheol Kim

Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…

Human-Computer Interaction · Computer Science 2021-06-07 Justin Edwards , Leigh Clark , Allison Perrone

Providing scaffolding through educational chatbots built on Large Language Models (LLM) has potential risks and benefits that remain an open area of research. When students navigate impasses, they ask for help by formulating impasse-driven…

Human-Computer Interaction · Computer Science 2026-02-23 Alexandra Neagu , Marcus Messer , Peter Johnson , Rhodri Nelson

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo