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With the wide adoption of large language models (LLMs) in information assistance, it is essential to examine their alignment with human communication styles and values. We situate this study within the context of fact-checking health…

Human-Computer Interaction · Computer Science 2025-05-14 Jiawei Zhou , Kritika Venkatachalam , Minje Choi , Koustuv Saha , Munmun De Choudhury

Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant…

Computation and Language · Computer Science 2024-10-18 Mir Tafseer Nayeem , Davood Rafiei

Lab results are often confusing and hard to understand. Large language models (LLMs) such as ChatGPT have opened a promising avenue for patients to get their questions answered. We aim to assess the feasibility of using LLMs to generate…

Computation and Language · Computer Science 2024-04-23 Zhe He , Balu Bhasuran , Qiao Jin , Shubo Tian , Karim Hanna , Cindy Shavor , Lisbeth Garcia Arguello , Patrick Murray , Zhiyong Lu

Question answering systems are typically evaluated on factual correctness, yet many real-world applications-such as education and career guidance-require mentorship: responses that provide reflection and guidance. Existing QA benchmarks…

Computation and Language · Computer Science 2026-01-27 Parth Bhalerao , Diola Dsouza , Ruiwen Guan , Oana Ignat

Large Language Models (LLMs) have emerged as powerful support tools across various natural language tasks and a range of application domains. Recent studies focus on exploring their capabilities for data annotation. This paper provides a…

Computation and Language · Computer Science 2025-07-01 Maja Pavlovic , Massimo Poesio

Exemplification is a process by which writers explain or clarify a concept by providing an example. While common in all forms of writing, exemplification is particularly useful in the task of long-form question answering (LFQA), where a…

Computation and Language · Computer Science 2022-05-20 Shufan Wang , Fangyuan Xu , Laure Thompson , Eunsol Choi , Mohit Iyyer

User preferences are increasingly used to personalize Large Language Model (LLM) responses, yet how to reliably leverage preference signals for answer generation remains under-explored. In practice, preferences can be noisy, incomplete, or…

Computation and Language · Computer Science 2026-04-09 Tianyu Zhao , Siqi Li , Yasser Shoukry , Salma Elmalaki

Personalization is becoming indispensable for LLMs to align with individual user preferences and needs. Yet current approaches are often computationally expensive, data-intensive, susceptible to catastrophic forgetting, and prone to…

Computation and Language · Computer Science 2025-12-16 Baixiang Huang , Limeng Cui , Jiapeng Liu , Haoran Wang , Jiawei Xu , Zhuiyue Tan , Yutong Chen , Chen Luo , Yi Liu , Kai Shu

Textual Question Answering (QA) aims to provide precise answers to user's questions in natural language using unstructured data. One of the most popular approaches to this goal is machine reading comprehension(MRC). In recent years, many…

Computation and Language · Computer Science 2022-02-07 Yang Bai , Daisy Zhe Wang

Millions of users turn to AI models for their information needs. It is conceivable that a large number of user queries contain assumptions that may be factually inaccurate. Prior work notes that large language models (LLMs) often fail to…

Computation and Language · Computer Science 2026-05-06 Rose Sathyanathan , Kinshuk Vasisht , Danish Pruthi

Clinical problem-solving requires processing of semantic medical knowledge such as illness scripts and numerical medical knowledge of diagnostic tests for evidence-based decision-making. As large language models (LLMs) show promising…

With the rapid improvement in the general capabilities of LLMs, LLM personalization, i.e., how to build LLM systems that can generate personalized responses or services that are tailored to distinct user personas, has become an increasingly…

Computation and Language · Computer Science 2025-06-17 Meiling Tao , Chenghao Zhu , Dongyi Ding , Tiannan Wang , Yuchen Eleanor Jiang , Wangchunshu Zhou

Large Language Models (LLMs) have become essential tools across various domains due to their impressive capabilities in understanding and generating human-like text. The ability to accurately answer multiple-choice questions (MCQs) holds…

Computation and Language · Computer Science 2025-01-06 Mohamed Hisham Abdellatif

Large Language Models (LLMs) are expected to be predictable and trustworthy to support reliable decision-making systems. Yet current LLMs often show inconsistencies in their judgments. In this work, we examine logical preference consistency…

Computation and Language · Computer Science 2025-02-11 Yinhong Liu , Zhijiang Guo , Tianya Liang , Ehsan Shareghi , Ivan Vulić , Nigel Collier

The increasing application of multi-modal large language models (MLLMs) across various sectors have spotlighted the essence of their output reliability and accuracy, particularly their ability to produce content grounded in factual…

Large language models (LLMs) have shown potential in recommendation systems (RecSys) by using them as either knowledge enhancer or zero-shot ranker. A key challenge lies in the large semantic gap between LLMs and RecSys where the former…

Information Retrieval · Computer Science 2025-12-22 Guangneng Hu

Nowadays, training and evaluating DeepResearch-generated reports remain challenging due to the lack of verifiable reward signals. Accordingly, rubric-based evaluation has become a common practice. However, existing approaches either rely on…

Computation and Language · Computer Science 2026-02-04 Changze Lv , Jie Zhou , Wentao Zhao , Jingwen Xu , Zisu Huang , Muzhao Tian , Shihan Dou , Tao Gui , Le Tian , Xiao Zhou , Xiaoqing Zheng , Xuanjing Huang , Jie Zhou

Factuality in Large Language Models (LLMs) is a persistent challenge. Current benchmarks often assess short factual answers, overlooking the critical ability to generate structured, multi-record tabular outputs from parametric knowledge. We…

Computation and Language · Computer Science 2025-05-28 Dario Satriani , Enzo Veltri , Donatello Santoro , Paolo Papotti

Accurate evaluation of financial question answering (QA) systems necessitates a comprehensive dataset encompassing diverse question types and contexts. However, current financial QA datasets lack scope diversity and question complexity.…

Computation and Language · Computer Science 2025-03-04 Jian Chen , Peilin Zhou , Yining Hua , Yingxin Loh , Kehui Chen , Ziyuan Li , Bing Zhu , Junwei Liang

Using Large Language Models (LLMs) to simulate user opinions has received growing attention. Yet LLMs, especially trained with reinforcement learning from human feedback (RLHF), are known to exhibit biases toward dominant viewpoints,…

Computation and Language · Computer Science 2025-12-09 Ziyun Yu , Yiru Zhou , Chen Zhao , Hongyi Wen