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Artificial intelligence tools are increasingly embedded in everyday work, yet employees' uptake varies widely even within the same organization. Drawing on sociotechnical and work design perspectives, this research examines whether…

Computers and Society · Computer Science 2026-02-27 Aaron Reich , Diana Wolfe , Matt Price , Alice Choe , Fergus Kidd , Hannah Wagner

In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…

Human-Computer Interaction · Computer Science 2025-09-04 Stefan Schiffer , Anna Milena Rothermel , Alexander Ferrein , Astrid Rosenthal-von der Pütten

AI expansion has accelerated workplace adoption of new technologies. Yet, it is unclear whether and how knowledge workers are supported and trained to safely use AI. Inadequate training may lead to unrealized benefits if workers abandon…

Human-Computer Interaction · Computer Science 2025-03-11 Angie Zhang , Min Kyung Lee

This study investigates whether demographic factors shape adoption and attitudes among employees toward artificial intelligence (AI) technologies at work. Building on an extended Unified Theory of Acceptance and Use of Technology (UTAUT),…

Computers and Society · Computer Science 2025-10-20 Diana Wolfe , Matt Price , Alice Choe , Fergus Kidd , Hannah Wagner

Development in digital technologies has continuously reshaped how individuals seek and receive social and emotional support. While online platforms and communities have long served this need, the increased integration of general-purpose…

Artificial intelligence improves enterprise decision-making by accelerating data analysis, reducing human error, and supporting evidence-based choices. A quantitative survey of 92 companies across multiple industries examines how AI…

The growing integration of Artificial Intelligence (AI) into Human Resources (HR) processes has transformed the way organizations manage recruitment, performance evaluation, and employee engagement. While AI offers numerous advantages, such…

Computers and Society · Computer Science 2024-12-09 Soheila Sadeghi

This study investigates how individuals' perceptions of artificial intelligence (AI) limitations influence organizational readiness for AI adoption. Through semi-structured interviews with seven AI implementation experts, analyzed using the…

Computers and Society · Computer Science 2025-02-25 Thomas Übellacker

This contribution explores how the integration of Artificial Intelligence (AI) into organizational practices can be effectively framed through a socio-technical perspective to comply with the requirements of Human-centered AI (HCAI).…

Human-Computer Interaction · Computer Science 2026-01-30 Thomas Herrmann

AI-empowered tools have emerged as a transformative force, fundamentally reshaping the software development industry and promising far-reaching impacts across diverse sectors. This study investigates the adoption, impact, and security…

Software Engineering · Computer Science 2024-11-22 Shidong Pan , Litian Wang , Tianyi Zhang , Zhenchang Xing , Yanjie Zhao , Qinghua Lu , Xiaoyu Sun

The swift diffusion of artificial intelligence (AI) raises critical questions about how cultural contexts shape adoption patterns and their consequences for human daily life. This study investigates the cultural dimensions of AI adoption…

Computers and Society · Computer Science 2025-10-23 Michelle J. Cummings-Koether , Franziska Durner , Theophile Shyiramunda , Matthias Huemmer

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

Computers and Society · Computer Science 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

While AI is often introduced into organizations to drive innovation and efficiency, many adoption efforts fail as workers resist and struggle to integrate these systems. These failures point to a deeper issue: workers, the very people…

Artificial Intelligence · Computer Science 2026-05-06 Christine P. Lee , Min Kyung Lee , Bilge Mutlu

Artificial intelligence (AI) based learning assistants and chatbots are increasingly integrated into higher education. While these tools are often evaluated in terms of technical performance, their successful and ethical use also depends on…

Human-Computer Interaction · Computer Science 2025-12-22 Ezgi Dağtekin , Ercan Erkalkan

Conversational AI tools have been rapidly adopted by students and are becoming part of their learning routines. To understand what drives this adoption, we draw on the Technology Acceptance Model (TAM) and examine how perceived usefulness…

Human-Computer Interaction · Computer Science 2026-02-25 Griffin Pitts , Sanaz Motamedi

Recent discussions and research in AI safety have increasingly emphasized the deep connection between AI safety and existential risk from advanced AI systems, suggesting that work on AI safety necessarily entails serious consideration of…

Computers and Society · Computer Science 2025-02-17 Balint Gyevnar , Atoosa Kasirzadeh

The present study explored managerial and instructor perceptions of their freshly employed cybersecurity workers' or students' preparedness to work effectively in a changing cybersecurity environment that includes AI tools. Specifically, we…

Computers and Society · Computer Science 2023-11-09 Sorin Adam Matei , Elisa Bertino

This paper proposes a rigorous framework to examine the two-way relationship between artificial intelligence (AI), human cognition, problem-solving, and cultural adaptation across academic and business settings. It addresses a key gap by…

Human-Computer Interaction · Computer Science 2025-10-14 Matthias Huemmer , Theophile Shyiramunda , Michelle J. Cummings-Koether

Last decade has seen major improvements in the performance of artificial intelligence which has driven wide-spread applications. Unforeseen effects of such mass-adoption has put the notion of AI safety into the public eye. AI safety is a…

Computers and Society · Computer Science 2020-07-10 Mislav Juric , Agneza Sandic , Mario Brcic

AI-based systems have been used widely across various industries for different decisions ranging from operational decisions to tactical and strategic ones in low- and high-stakes contexts. Gradually the weaknesses and issues of these…

Human-Computer Interaction · Computer Science 2022-01-13 Morteza Saberi
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