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Related papers: CARE: An Explainable Computational Framework for A…

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Mental health challenges are increasing worldwide, straining emotional support services and leading to counselor overload. This can result in delayed responses during critical situations, such as suicidal ideation, where timely intervention…

Computation and Language · Computer Science 2026-05-07 Hagai Astrin , Ayal Swaid , Avi Segal , Kobi Gal

The increasing use of large language models in mental health applications calls for principled evaluation frameworks that assess alignment with psychotherapeutic best practices beyond surface-level fluency. While recent systems exhibit…

Computation and Language · Computer Science 2026-04-15 Abdullah Mazhar , Het Riteshkumar Shah , Aseem Srivastava , Smriti Joshi , Md Shad Akhtar

Large language models (LLMs) have demonstrated significant potential in clinical decision support. Yet LLMs still suffer from hallucinations and lack fine-grained contextual medical knowledge, limiting their high-stake healthcare…

Computation and Language · Computer Science 2025-04-22 Pengcheng Jiang , Cao Xiao , Minhao Jiang , Parminder Bhatia , Taha Kass-Hout , Jimeng Sun , Jiawei Han

Large visual language models (VLMs) have shown strong multi-modal medical reasoning ability, but most operate as end-to-end black boxes, diverging from clinicians' evidence-based, staged workflows and hindering clinical accountability.…

Artificial Intelligence · Computer Science 2026-03-12 Yuexi Du , Jinglu Wang , Shujie Liu , Nicha C. Dvornek , Yan Lu

Robust therapeutic relationships between counselors and clients are fundamental to counseling effectiveness. The assessment of therapeutic alliance is well-established in traditional face-to-face therapy but may not directly translate to…

Computation and Language · Computer Science 2024-10-10 Anqi Li , Yu Lu , Nirui Song , Shuai Zhang , Lizhi Ma , Zhenzhong Lan

The mismatch between the growing demand for psychological counseling and the limited availability of services has motivated research into the application of Large Language Models (LLMs) in this domain. Consequently, there is a need for a…

Computation and Language · Computer Science 2025-11-13 Bichen Wang , Yixin Sun , Junzhe Wang , Hao Yang , Xing Fu , Yanyan Zhao , Si Wei , Shijin Wang , Bing Qin

Millions of users come to online peer counseling platforms to seek support. However, studies show that online peer support groups are not always as effective as expected, largely due to users' negative experiences with unhelpful counselors.…

Human-Computer Interaction · Computer Science 2025-03-14 Shang-Ling Hsu , Raj Sanjay Shah , Prathik Senthil , Zahra Ashktorab , Casey Dugan , Werner Geyer , Diyi Yang

The therapeutic working alliance is a critical predictor of psychotherapy success. Traditionally, working alliance assessment relies on questionnaires completed by both therapists and patients. In this paper, we present COMPASS, a novel…

Computation and Language · Computer Science 2025-08-12 Baihan Lin , Djallel Bouneffouf , Yulia Landa , Rachel Jespersen , Cheryl Corcoran , Guillermo Cecchi

Effective mental health counseling is a complex, theory-driven process requiring the simultaneous integration of psychological frameworks, real-time distress signals, and strategic intervention planning. This level of clinical reasoning is…

Computation and Language · Computer Science 2026-04-30 Eliya Naomi Aharon , Meytal Grimland , Avi Segal , Loona Ben Dayan , Inbar Shenfeld , Yossi Levi Belz , Kobi Gal

Large language models (LLMs) often struggle with context fidelity, producing inconsistent answers when responding to questions based on provided information. Existing approaches either rely on expensive supervised fine-tuning to generate…

Computation and Language · Computer Science 2025-09-18 Suyuchen Wang , Jinlin Wang , Xinyu Wang , Shiqi Li , Xiangru Tang , Sirui Hong , Xiao-Wen Chang , Chenglin Wu , Bang Liu

LLM-as-a-judge ensembles are the standard paradigm for scalable evaluation, but their aggregation mechanisms suffer from a fundamental flaw: they implicitly assume that judges provide independent estimates of true quality. However, in…

Machine Learning · Computer Science 2026-03-03 Jitian Zhao , Changho Shin , Tzu-Heng Huang , Satya Sai Srinath Namburi GNVV , Frederic Sala

We tackle the challenge of integrating large language models (LLMs) with external recommender systems to enhance domain expertise in conversational recommendation (CRS). Current LLM-based CRS approaches primarily rely on zero/few-shot…

Information Retrieval · Computer Science 2026-03-31 Chuang Li , Weida Liang , Hengchang Hu , See-Kiong Ng , Min-Yen Kan , Haizhou Li , Yang Deng

The rise of large language models (LLMs) has revolutionized user interactions with knowledge-based systems, enabling chatbots to synthesize vast amounts of information and assist with complex, exploratory tasks. However, LLM-based chatbots…

Human-Computer Interaction · Computer Science 2024-11-01 Yingzhe Peng , Xiaoting Qin , Zhiyang Zhang , Jue Zhang , Qingwei Lin , Xu Yang , Dongmei Zhang , Saravan Rajmohan , Qi Zhang

Large language models (LLMs) are increasingly utilized as proxies for computational social analysis; yet, their ability to faithfully represent the "thick descriptions" (Geertz, 1973) of human communities remains a critical challenge.…

Computation and Language · Computer Science 2026-05-28 Nuan Wen , Xuezhe Ma

Finding relevant products given a user query is pivotal to an e-commerce platform, as it can drive shopping behavior and generate revenue. The challenge lies in accurately predicting the correlation between queries and products. Recently,…

Information Retrieval · Computer Science 2026-03-25 Ge Zhang , Rohan Deepak Ajwani , Yaochen Hu , Tony Zheng , Hongjian Gu , Wei Guo , Mark Coates , Yingxue Zhang

Large language models (LLMs) have recently demonstrated impressive capabilities across a range of reasoning and generation tasks. However, research studies have shown that LLMs lack the ability to identify causal relationships, a…

Machine Learning · Computer Science 2025-11-21 Juncheng Dong , Yiling Liu , Ahmed Aloui , Vahid Tarokh , David Carlson

Empathy is critical for effective mental health support, especially when addressing Long Counseling Texts (LCTs). However, existing Large Language Models (LLMs) often generate replies that are semantically fluent but lack the structured…

Computation and Language · Computer Science 2025-09-22 Xianrong Yao , Dong She , Chenxu Zhang , Yimeng Zhang , Yueru Sun , Noman Ahmed , Yang Gao , Zhanpeng Jin

Large language models (LLMs) are increasingly used for mental health support, yet they can produce responses that are overly directive, inconsistent, or clinically misaligned, particularly in sensitive or high-risk contexts. Existing…

Human-Computer Interaction · Computer Science 2026-01-21 Jiwon Kim , Violeta J. Rodriguez , Dong Whi Yoo , Eshwar Chandrasekharan , Koustuv Saha

Multimodal large language models (MLLMs) demonstrate considerable potential in clinical diagnostics, a domain that inherently requires synthesizing complex visual and textual data alongside consulting authoritative medical literature.…

Computation and Language · Computer Science 2026-03-23 Yannian Gu , Zhongzhen Huang , Linjie Mu , Xizhuo Zhang , Shaoting Zhang , Xiaofan Zhang

Recent years have seen impressive progress in AI-assisted writing, yet the developments in AI-assisted reading are lacking. We propose inline commentary as a natural vehicle for AI-based reading assistance, and present CARE: the first open…

Computation and Language · Computer Science 2023-02-27 Dennis Zyska , Nils Dycke , Jan Buchmann , Ilia Kuznetsov , Iryna Gurevych
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