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Large Language models are revolutionizing the conversational recommender systems through their impressive capabilities in instruction comprehension, reasoning, and human interaction. A core factor underlying effective recommendation…

Artificial Intelligence · Computer Science 2025-12-01 Mengfan Li , Xuanhua Shi , Yang Deng

We present WebGym, the largest-to-date open-source environment for training realistic visual web agents. Real websites are non-stationary and diverse, making artificial or small-scale task sets insufficient for robust policy learning.…

Machine Learning · Computer Science 2026-05-05 Hao Bai , Alexey Taymanov , Tong Zhang , Aviral Kumar , Spencer Whitehead

Query rewriting plays a vital role in enhancing conversational search by transforming context-dependent user queries into standalone forms. Existing approaches primarily leverage human-rewritten queries as labels to train query rewriting…

Human-Computer Interaction · Computer Science 2023-10-19 Fanghua Ye , Meng Fang , Shenghui Li , Emine Yilmaz

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an…

It has been established in recent work that Large Language Models (LLMs) can be prompted to "self-play" conversational games that probe certain capabilities (general instruction following, strategic goal orientation, language understanding…

Computation and Language · Computer Science 2024-06-03 Anne Beyer , Kranti Chalamalasetti , Sherzod Hakimov , Brielen Madureira , Philipp Sadler , David Schlangen

Large language models (LLMs) have demonstrated their significant potential to be applied for addressing various application tasks. However, traditional recommender systems continue to face great challenges such as poor interactivity and…

Information Retrieval · Computer Science 2023-04-05 Yunfan Gao , Tao Sheng , Youlin Xiang , Yun Xiong , Haofen Wang , Jiawei Zhang

With the advancement of conversational large language models (LLMs), several LLM-based Conversational Shopping Agents (CSA) have been developed to help customers smooth their online shopping. The primary objective in building an engaging…

Computation and Language · Computer Science 2025-05-14 Jingying Zeng , Hui Liu , Zhenwei Dai , Xianfeng Tang , Chen Luo , Samarth Varshney , Zhen Li , Qi He

Large language models suffer from knowledge staleness and lack of interpretability due to implicit knowledge storage across entangled network parameters, preventing targeted updates and reasoning transparency. We propose ExplicitLM, a novel…

Artificial Intelligence · Computer Science 2025-11-04 Chengzhang Yu , Zening Lu , Chenyang Zheng , Chiyue Wang , Yiming Zhang , Zhanpeng Jin

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

Recommender systems are central to online services, enabling users to navigate through massive amounts of content across various domains. However, their evaluation remains challenging due to the disconnect between offline metrics and online…

Information Retrieval · Computer Science 2026-04-14 Nicolas Bougie , Gian Maria Marconi , Xiaotong Ye , Narimasa Watanabe

Past ontology requirements engineering (ORE) has primarily relied on manual methods, such as interviews and collaborative forums, to gather user requirements from domain experts, especially in large projects. Current OntoChat offers a…

Human-Computer Interaction · Computer Science 2025-07-01 Yihang Zhao , Bohui Zhang , Xi Hu , Shuyin Ouyang , Jongmo Kim , Nitisha Jain , Jacopo de Berardinis , Albert Meroño-Peñuela , Elena Simperl

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Despite the utility of Large Language Models (LLMs) across a wide range of tasks and scenarios, developing a method for reliably evaluating LLMs across varied contexts continues to be challenging. Modern evaluation approaches often use LLMs…

Computation and Language · Computer Science 2024-01-31 Steffi Chern , Ethan Chern , Graham Neubig , Pengfei Liu

Large language models (LLMs) have shown exceptional proficiency in natural language processing but often fall short of generating creative and original responses to open-ended questions. To enhance LLM creativity, our key insight is to…

Computation and Language · Computer Science 2024-08-09 Li-Chun Lu , Shou-Jen Chen , Tsung-Min Pai , Chan-Hung Yu , Hung-yi Lee , Shao-Hua Sun

Large language models (LLMs) are transforming web search by shifting from document ranking to synthesizing answers, and are increasingly deployed as autonomous agentic search systems that iteratively interact with external knowledge…

Computation and Language · Computer Science 2026-05-19 Guangzhi Xiong , Qiao Jin , Xiao Wang , Yin Fang , Haolin Liu , Yifan Yang , Fangyuan Chen , Zhixing Song , Dengyu Wang , Minjia Zhang , Zhiyong Lu , Aidong Zhang

Effective hiring is integral to the success of an organisation, but it is very challenging to find the most suitable candidates because expert evaluation (e.g.\ interviews conducted by a technical manager) are expensive to deploy at scale.…

Computation and Language · Computer Science 2026-03-03 Harry Stuart , Masahiro Kaneko , Timothy Baldwin

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

Modern recommender systems aim to deeply understand users' complex preferences through their past interactions. While deep collaborative filtering approaches using Graph Neural Networks (GNNs) excel at capturing user-item relationships,…

Information Retrieval · Computer Science 2025-06-03 Yangqin Jiang , Yuhao Yang , Lianghao Xia , Da Luo , Kangyi Lin , Chao Huang

Large Language Models (LLMs) have demonstrated an alarming ability to impersonate humans in conversation, raising concerns about their potential misuse in scams and deception. Humans have a right to know if they are conversing to an LLM. We…

Computation and Language · Computer Science 2024-12-23 Gilad Gressel , Rahul Pankajakshan , Yisroel Mirsky

Given the advancements in conversational artificial intelligence, the evaluation and assessment of Large Language Models (LLMs) play a crucial role in ensuring optimal performance across various conversational tasks. In this paper, we…