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New Large Language Models (LLMs) become available every few weeks, and modern application developers confronted with the unenviable task of having to decide if they should switch to a new model. While human evaluation remains the gold…

Artificial Intelligence · Computer Science 2025-12-25 Suryaansh Jain , Umair Z. Ahmed , Shubham Sahai , Ben Leong

Large Language Models (LLMs) have shown significant progress in Open-domain question answering (ODQA), yet most evaluations focus on English and assume locale-invariant answers across languages. This assumption neglects the cultural and…

Computation and Language · Computer Science 2025-08-25 Keon-Woo Roh , Yeong-Joon Ju , Seong-Whan Lee

Large Language Models (LLMs) have been shown to enhance the effectiveness of enriching item descriptions, thereby improving the accuracy of recommendation systems. However, most existing approaches either rely on text-only prompting or…

Information Retrieval · Computer Science 2025-10-24 Hanjia Lyu , Ryan Rossi , Xiang Chen , Md Mehrab Tanjim , Stefano Petrangeli , Somdeb Sarkhel , Jiebo Luo

As large language models (LLMs) continue to advance in linguistic capabilities, robust multilingual evaluation has become essential for promoting equitable technological progress. This position paper examines over 2,000 multilingual…

Computation and Language · Computer Science 2025-04-23 Minghao Wu , Weixuan Wang , Sinuo Liu , Huifeng Yin , Xintong Wang , Yu Zhao , Chenyang Lyu , Longyue Wang , Weihua Luo , Kaifu Zhang

Large language models (LLMs) are being widely applied across various fields, but as tasks become more complex, evaluating their responses is increasingly challenging. Compared to human evaluators, the use of LLMs to support performance…

Artificial Intelligence · Computer Science 2025-04-25 Yuran Li , Jama Hussein Mohamud , Chongren Sun , Di Wu , Benoit Boulet

Text summarization has a wide range of applications in many scenarios. The evaluation of the quality of the generated text is a complex problem. A big challenge to language evaluation is that there is a clear divergence between existing…

Computation and Language · Computer Science 2023-09-20 Ning Wu , Ming Gong , Linjun Shou , Shining Liang , Daxin Jiang

Evaluation frameworks for text summarization have evolved in terms of both domain coverage and metrics. However, existing benchmarks still lack domain-specific assessment criteria, remain predominantly English-centric, and face challenges…

Computation and Language · Computer Science 2025-06-03 Hyangsuk Min , Yuho Lee , Minjeong Ban , Jiaqi Deng , Nicole Hee-Yeon Kim , Taewon Yun , Hang Su , Jason Cai , Hwanjun Song

Texts written in different languages reflect different culturally-dependent beliefs of their writers. Thus, we expect multilingual LMs (MLMs), that are jointly trained on a concatenation of text in multiple languages, to encode different…

Computation and Language · Computer Science 2024-05-22 Rochelle Choenni , Anne Lauscher , Ekaterina Shutova

Frontier large language models (LLMs) are developed by researchers and practitioners with skewed cultural backgrounds and on datasets with skewed sources. However, LLMs' (lack of) multicultural knowledge cannot be effectively assessed with…

Large language models (LLMs) demonstrate impressive multilingual capability, but their performance varies substantially across different languages. In this work, we introduce a simple yet effective method, called cross-lingual-thought…

Computation and Language · Computer Science 2023-10-24 Haoyang Huang , Tianyi Tang , Dongdong Zhang , Wayne Xin Zhao , Ting Song , Yan Xia , Furu Wei

We propose OutboundEval, a comprehensive benchmark for evaluating large language models (LLMs) in expert-level intelligent outbound calling scenarios. Unlike existing methods that suffer from three key limitations - insufficient dataset…

Artificial Intelligence · Computer Science 2025-11-17 Pengyu Xu , Shijia Li , Ao Sun , Feng Zhang , Yahan Li , Bo Wu , Zhanyu Ma , Jiguo Li , Jun Xu , Jiuchong Gao , Jinghua Hao , Renqing He , Rui Wang , Yang Liu , Xiaobo Hu , Fan Yang , Jia Zheng , Guanghua Yao

Vision-language models (VLMs) have advanced human-AI interaction but struggle with cultural understanding, often misinterpreting symbols, gestures, and artifacts due to biases in predominantly Western-centric training data. In this paper,…

Artificial Intelligence · Computer Science 2025-01-03 Shudong Liu , Yiqiao Jin , Cheng Li , Derek F. Wong , Qingsong Wen , Lichao Sun , Haipeng Chen , Xing Xie , Jindong Wang

As Large Language Models (LLMs) continue to evolve, evaluating them remains a persistent challenge. Many recent evaluations use LLMs as judges to score outputs from other LLMs, often relying on a single large model like GPT-4o. However,…

Computation and Language · Computer Science 2025-03-20 Justin Zhao , Flor Miriam Plaza-del-Arco , Benjamin Genchel , Amanda Cercas Curry

As Large Language Models (LLMs) rise in popularity, it is necessary to assess their capability in critically relevant domains. We present a comprehensive evaluation framework, grounded in science communication research, to assess LLM…

Researchers have proposed the use of generative large language models (LLMs) to label data for research and applied settings. This literature emphasizes the improved performance of these models relative to other natural language models,…

Computation and Language · Computer Science 2025-06-17 Megan A. Brown , Shubham Atreja , Libby Hemphill , Patrick Y. Wu

Large language models (LLMs) are essential tools that users employ across various scenarios, so evaluating their performance and guiding users in selecting the suitable service is important. Although many benchmarks exist, they mainly focus…

Computation and Language · Computer Science 2024-09-23 Jiayin Wang , Fengran Mo , Weizhi Ma , Peijie Sun , Min Zhang , Jian-Yun Nie

Large Language Models (LLMs) demonstrate a notable capacity for adopting personas and engaging in role-playing. However, evaluating this ability presents significant challenges, as human assessments are resource-intensive and automated…

Computation and Language · Computer Science 2025-05-20 Yassine El Boudouri , Walter Nuninger , Julian Alvarez , Yvan Peter

Large language models (LLMs) are increasingly being used for tasks where outputs shape human decisions, so it is critical to verify that their responses consistently reflect desired human values. Humans, as individuals or groups, don't…

Artificial Intelligence · Computer Science 2026-01-16 Aman Gupta , Denny O'Shea , Fazl Barez

With the wide application of large language models (LLMs), the problems of bias and value inconsistency in sensitive domains have gradually emerged, especially in terms of race, society and politics. In this paper, we propose an adversarial…

Computation and Language · Computer Science 2026-01-23 Yuan Gao , Zhigang Liu , Xinyu Yao , Bo Chen , Xiaobing Zhao

Topic modeling has been a widely used tool for unsupervised text analysis. However, comprehensive evaluations of a topic model remain challenging. Existing evaluation methods are either less comparable across different models (e.g.,…

Computation and Language · Computer Science 2025-01-15 Xiaohao Yang , He Zhao , Dinh Phung , Wray Buntine , Lan Du